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Adobe Photoshop Family

1 Message


72 Points

Sun, Oct 7, 2018 9:38 AM

Lightroom Classic: Presets folder won't open

cant open preset folder at all. been trying for days have reinstalled lightroom and still the same.


Adobe Administrator


8.2K Messages


118.2K Points

2 years ago

Please go to System Information (Windows - not Lightroom) and get your Windows version number and paste it here in your reply so we can verify your version of Windows is currently supported. You may need to update Windows.

Adobe Photography Products

Quality Engineering - Customer Advocacy