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Adobe Photoshop Family

2 Messages

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84 Points

Thu, Aug 22, 2019 8:39 PM

Solved

Lightroom Classic: Pick up flag shown on bottom list of photos when mouse hover

Created a collection of photos (just manual selection) and those photos were flagged as picked up (white flag), when I select a photo in bottom row of thumbnails and hit U to unflag, the correct message appears on screen about unflagging but on the thunbnail photo still appears that white flag and dissapears once mouse is moved away. But when mouse is over this image again (not clicking, just moved cursor to thumbnail, flag is back.

For Reject (black) flag there is no issue.
Using Lightroom Classic version: 8.4 [ 201908011719-03751b60 ]

Responses

Employee

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48 Messages

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788 Points

a year ago

Hi,

We are looking into this and will try to reproduce in house. In the meanwhile is it possible to recored and upload a video for better understanding.

-ragrawal

Champion

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744 Messages

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13.3K Points

a year ago

It works ok for me on 8.4 and macOS 10.14.6.  Is this 100% reproducible for you or random.

531 Messages

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10.5K Points

a year ago

100% reproducible on Win10 / Lr Classic 8.4.  Behavior is dependent on the size of the filmstrip.

Everything works normally when the filmstrip is larger.  The image has no flags and hovering over it in the filmstrip shows an empty flag indicator in the upper left corner of the cell.  But if the filmstrip is smaller, the white pick flag appears in the cell when you hover over it.

  

This happens for all images that do not have a flag set.  Images with a pick or reject flag set show the flag correctly regardless of the size of the filmstrip and do not change when hovered over.

Champion

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744 Messages

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13.3K Points

a year ago

Tom
I can duplicate this behavior 100% of the time on 8.4 and MacOS 10.14.6.  All you have to do is reduce the filmstrip size until the flag changes from a large flag to a small flag.  I don't even have to hover. If I drag the cursor over the thumbnails the flag will change at random thumbnails.  Most of the time they will turn off when I move the cursor off the thumbnail but sometimes the flag gets cosmetically stuck but will get fixed on the next pass.  Good catch.

Employee

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48 Messages

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788 Points

a year ago

Thank you for the reproducible steps. Will log a bug for the same.

Champion

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744 Messages

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13.3K Points

ragrawal

There are more issues than I originally thought.  Even with the filmstrip thumbnail at a large size the flag icon sometimes sticks with at "phantom" light gray flag if you drag the mouse cursor over the filmstrip.  This is unlike the "phantom" white flag when the filmstrip is small .  It is just cosmetic but shouldn't happen.  


1 Message

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60 Points

a year ago

Thanks all! this has been bugging me ever since I upgraded to 8.4.

Is there a way to turn the mouse-over flag appearing off alltogether?(apart from increasing the film strip size) since  even when it works normally, now it looks like every photo you hover the mouse over has a flag and it's weirdly confusing. 

Thanks in advance! 
Rin

Employee

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48 Messages

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788 Points

a year ago

Can you please share a screen recording of the issues you are seeing. Will be very helpful to reproduce this in house.

Thanks,
Agrawal

Champion

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744 Messages

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13.3K Points

a year ago

Agrawal,

Its easy to reproduce.  Just drag the cursor over the thumbnails in the filmstrip.  When the Thumbnails and Flag are large the flags get stuck in Gray and when the Thumbnails and Flags are small they get stuck in White.  This is an additional issue.  When they are small and unflagged they should  highlight in Gray on cursor hover instead of White as it is confusing to the user.  I have a video I could send to you by PM if you want as I don't use any of your video upload sites.

1 Message

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60 Points

a year ago

I just upgraded and noticed this issue!  I'm deleting the photos I don't want and flag the photos I want to keep... so when I flag the one I want, then go to select the 8 or 9 I DO NOT want to delete, they all have flags!!!  This is most certainly going to slow down my editing until I find another way or this issues is fixed.

Champion

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744 Messages

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13.3K Points

Until the issue is fixed , just make the filmstrip thumbnails bigger and they don’t turn white and get stuck on white on mouse over

1 Message

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50 Points

didn't know about this was very angry at LR

Adobe Administrator

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7.9K Messages

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115K Points

a year ago

Lightroom Classic 9.0 was released earlier today and contained a fix for this issue. Please give it a try and confirm it is working for you after updating. Thanks for your patience.

Adobe Photography Products

Quality Engineering - Customer Advocacy 

2 Messages

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84 Points

Hi, I've just tried it and seems everything is OK on my side (Win10)
;-) Thanks

531 Messages

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10.5K Points

Same here.  The issue appears to be resolved.