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8 Messages

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520 Points

Sun, Dec 11, 2016 1:37 PM

Lightroom Classic: Photo placed in wrong spot on map

The new Lightroom version has a major bug in the map module!When you try to position a photo somewhere on the map Lightroom 6.8 assigns a wrong position (near the spot).

Responses

Official Solution

Employee

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291 Messages

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7.8K Points

4 years ago

I have been able to reproduce this issue and I have logged a bug as well.

Thanks,
Smit Keniya
Adobe Lightroom Team

3 Messages

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80 Points

any chance that this gets resolved soon (as this cannot be such a huge effort to correct this issue) as it's still existing in Lightroom Classic CC 7.0

Champion

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5.8K Messages

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102.2K Points

4 years ago

Which operating system Andreas?

8 Messages

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520 Points

4 years ago

Windows 10 (with all updates installed)

7.9K Messages

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114.4K Points

4 years ago

Andreas, what is the resolution of your monitor? 

Adobe Photography Products
Quality Engineer: Customer Advocacy

3 Messages

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80 Points

the same error is still existant in Lightroom Classic CC 7.0

8 Messages

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520 Points

4 years ago

I have a brand new Acer Aspire V Nitro with a 4K display (3840 x 2160).
I did some more testing and found out that only the initial dropping is not working (that means: the dropped photo is positioned somewhere else). But it is possible to move the photo afterwards to the correct position (unfortunately that has to be done photo by photo as it does not work for several photos at the same time).
Additional Remark:
when dropping a photo on the map the registered position is always more to the right and more down

8 Messages

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520 Points

4 years ago

I did some more testing with different font sizes for the working area (Setting in Lightroom):
mittel -> photos are positioned at the wrong spot (huge difference)
gross 150% -> photos are positioned at the wrong spot (big difference)
grösser 200% -> photos are positioned at the wrong spot (small difference)
grösste 250% -> photos are positioned correctly!!!!!

That means: it has definitely something to do with the font size

Employee

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291 Messages

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7.8K Points

Hi Andreas,

Are you using multiple monitors?

Thanks,
Smit

8 Messages

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520 Points

No that is the monitor of my notebook

1 Message

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62 Points

The most useful comment online, thanks a lot. Correct placement at 250%. It is worrying though, that it is still a problem after 3 years...

Wake up guys @ Adobe, your competition is getting better every day!

6 Messages

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126 Points

Using LR Classic 8.4 CC and a BenQ 4K and Win 10 (all current upgrades), still happening. Largest font (250%) location is 50m NW of correct point; at 'larger' setting, location is 30m NW; at 'large' setting (150%), location is 50m ESE of correct setting. Automatic setting gives same error as 'large'.
ADOBE - you keep saying you can reproduce this bug but do nothing to fix it. Time to cancel subscription and move on to something else

5 Messages

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116 Points

4 years ago

This reply was created from a merged topic originally titled Map module positioning problem.

When I drag photos to a map location they do not end up where I drop them. On the screen, the flag ends up higher and to the left of where the cursor is. Trial & error lets me get close by going lower & to the right.After several days of trying different things, I was able to isolate a link. In preferences /interface, there is no map problem when the font size is set to automatic, small . or medium. When set on large however the map problem returns.
I have twin Dell 27" monitors with the resolution at 2560 X 1440. I really need the font set to large to comfortably read the text.
So I can have either comfortably sized text or a properly functioning map.
Any ideas on how to have both?

Champion

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5K Messages

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91.6K Points

In the original topic, Gordon wrote:

Dell  UltraSharp  U2713HM  PRE-TUNED sRGB    Factory Calibrated 
Running  Win 10  64bit  i7 -4770 @ 3.464 GHz  -  32Gb Ram -  4GB Nvidia Video Card

Champion

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5K Messages

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91.6K Points

4 years ago

This happens to me too:

- LR CC 2015.8 / Windows 10
- Preferences > Interface > Font Size: Large - 150%
- 2560 x 1440 display
-  LR running full screen
- Windows DPI scaling is 100%

Champion

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5K Messages

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91.6K Points

4 years ago

Note Andreas' partial workaround: "It is possible to move the photo afterwards to the correct position (unfortunately that has to be done photo by photo as it does not work for several photos at the same time)."

Champion

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5K Messages

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91.6K Points

...by grabbing the photo icon on the map and dragging it to the correct position.

5 Messages

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116 Points

that will have to work for now - drop them - reposition them - one at a time - works but awkward & slow - let's hope there is a fix soon.
Thanks for the comments.
g

253 Messages

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3.3K Points

Reading this bunch, let me think that the problem may be relative to Windows 10 and/or monitors hy resolution

8 Messages

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520 Points

3 years ago

This old bug has still not been solved!!! (with latest version 6.10.1)
the only way is to avoid this error: change the font size to Autom.(Standard), restart Lightroom, position the photos within the map, and finally set back the font size to the value desired.

7.9K Messages

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114.4K Points

Please note this thread is marked Acknowledged -not solved. The bug report is still active. Thank you for your patience. 

Adobe Photography Products
Quality Engineer: Customer Advocacy

2 Messages

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134 Points

3 years ago

"Thank you for your patience?"
Are you kidding us? This product burns my money and you are not able to fix this for 7 months?

2 Messages

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134 Points

3 years ago

Workaround (works for me, on a 4K LG screen):

Do not position photos with drag and drop. Instead, choose either of the two other methods outlined in the official user guide:
https://helpx.adobe.com/lightroom/help/maps-module.html#work_with_photos_and_gps_data

To add GPS coordinates to photos (and add the photos to the map), do any of the following:
  • Drag photos from the Filmstrip and drop them onto the map.
  • Select one or more photos in the Filmstrip and Ctrl-click (Windows) or Command-click (Mac OS) the map location.
  • Select one or more photos in the Filmstrip and right-click (Windows) or Control-click (Mac OS) the map location and choose 'Add GPS Location To Selected Photos.'
Both methods will position the photos exactly where you clicked, without the offset.

4 Messages

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194 Points

Worked for me as well on a 4K display (3840 x 2160).

1 Message

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60 Points

Thanks.  Windows 10 Control-click on map location worked for me

3 Messages

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92 Points

3 years ago

This reply was created from a merged topic originally titled Lightroom 6.10: Dragging a photo onto the map in map module the location pointer ....

LR 6.10, When dragging a photo onto the map in map module the pointer ends up moving a few screen-inches to the northwest. The GPS coordinates are also wrong. Widows 10 64 bit NIVIDIA Graphics, 16 gig memory. This started at LR version 6.8

24 Messages

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1.2K Points

3 years ago

I have the same problem.  I first discovered the problem in LR7 but at the same time, I did the upgrade I also changed my font size to Large.  Resetting font size to medium causes the problem to go away.  So either I have a working map OR a screen I can see.  :-(  I can confirm that the ctrl-click workaround works.

More info about my problem can be found here:  https://forums.adobe.com/message/9996700#9996700

I am running Windows 10, multi-monitor set-up.  Main monitor resolution is 1920x1200

and here's a couple of screen grabs to show the problem:


1 Message

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60 Points

2 years ago

Hi

I have the problem now in LR 8.2 since i migrated to new laptop. I'm on Win 10 1809

Bye
Marcus