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178 Messages

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3.7K Points

Mon, Oct 17, 2016 1:40 PM

17

Lightroom Classic: Option to stop syncing photos in a Collection when that Collection is stopped from syncing

Bring back the possibility to stop a Collection from being synced AND stop photos in that Collection from being synced as well, in one-step.

Since LR CC 2015.7 this happens when you stop syncing a Collection (clicking the little sync icon or deselecting Sync with Lightroom Mobile via mouse contextual menu):



(Now you have to go and find those photos in that Collection from All Synced Photographs and remove them from there. Too many steps, too cumbersome and too easy to make a user error.)

There still is the requested option to remove photos at the same time when you delete a Synced Collection instead of just stopping it from syncing:



That same option should appear for just stopping the Collection being synced as well.

The first dialog for stopping a Collection from being synced is messy altogether as it asks if the user wants to "Stop syncing these photos?" but the button for doesn't actually stop syncing the photos and instead keeps those photos synced to LR Mobile and Web and just stops syncing the Collection name.

So at least more correct title could be "Stop syncing this Collection?" and that's not enough as there needs to be a way to stop syncing a Collection AND stop syncing photos in that Collection, in one step (unless they are part of another Synced Collection).

Responses

178 Messages

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3.7K Points

4 years ago

Even more confusing, if you use mouse contextual menu on a Synced Collection and choose "Delete..." there's a different dialog than deleting with the keyboard shortcut (image):



Leaving that checkbox unchecked you have the option to stop syncing.

So why is there an option to stop syncing photos together when deleting a Synced Collection but not when just stopping a Synced Collection being synced?

EDIT: I got confused about deleting a Synced Collection via keyboard shortcut: there isn't a keyboard shortcut, and in the original post 2 days ago I had mistakenly actually referenced deleting photos in a Synced Collection, not actually deleting the Synced Collection itself. But, the dialog for deleting a Synced Collection via mouse context menu remains the same and gives the user an option to stop syncing the photos in that Collection. That option is not available when just stopping a Synced Collection from being synced.

178 Messages

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3.7K Points

4 years ago

This probably should have been marked as a PROBLEM as there is no more a way to stop syncing a Collection and the photos in it – instead you have to:
  1. duplicate the Collection
  2. delete the original Collection and select not to leave photos in All Synced Photographs (unless they are part of another Synced Collection)
  3. rename the duplicated Collection (to remove the " Copy" suffix)

Employee

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123 Messages

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2.2K Points

4 years ago

Hi Anssi,

Thanks for your inputs and suggestions. They are highly appreciated.
The heading "Stop syncing this collection" would sound more apt here.
Currently , the behavior is, if you sync a collection, all the photos in it would be present in 'All synced photos' collection. 
Do you want an option to remove photos from being synced (by removing them from 'All synced photos' collection) when we unsync a collection? If this is the case, the behavior would be the same as deleting photos from a synced collection(where we give an option to the user to leave photos from being synced or remove them from being synced). If we stop syncing the collection, we can still give an option for them to be unsynced. However, one important thing to be noted here is, if the photos are present in a different synced collection say 'A'. We then unsync a collection 'B' which has the same photos that are present in 'A'. Now even though we say stop syncing the photos from 'B', the photos would not be removed from 'All synced photos', as they are still referenced in a synced collection 'A'.

Please let me know you inputs.

Thanks,
Arjun

178 Messages

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3.7K Points

Sorry Arjun, I've missed your reply.

Yes, I want an option to remove photos from being synced when I unsync a collection.

Yes, the behavior would be the same as deleting photos from a synced collection (and choosing the option to remove them from being synced).

Yes, I would very much expect having an option to have the photos unsynced when I stop syncing the collection.

Yes, I do understand that photos present in another synced collection are still synced.

There already was this possibility before LR CC 2015.7. Why was it removed?

2 Messages

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236 Points

4 years ago

I agree with Anssi that this is a point of confusion and frustration.

Simply put, unsyncing a collection should automatically unsync the photos it contains unless those photos are in another synced collection.

No need to keep referring to "All Synced Photos"

Employee

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123 Messages

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2.2K Points

4 years ago

Hi Jordan,

Please check my above comments on this and let me know your inputs.

Thanks,
Arjun

2 Messages

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236 Points

Hi Arjun,

I did read your comments, but I find it all to be confusing and don't have the time to devote to figuring out the best solution, nor am I being paid to do so.

My previous comment is my suggestion. Good luck.

Jordan

178 Messages

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3.7K Points

4 years ago

This really needs to change already. Two months should be enough to bring back the obvious function of stop syncing photos in a Collection that's no more synced.

When a photo is not part of any Synced Collection it should not be synced. At least there should be the same option as when deleting a Synced Collection – stop syncing the photos and do not keep them in All Synced Photographs. In stead, from LR CC 2015.7 onwards, when unsyncing a Collection all photos have to remain synced. What?!

I'm getting very frustrated with organizing synced photos.

For example, I have a project where I initially made all photos (3.500 of them) available on the go and shared via a Synced Collection. Then the photos were reviewed and refined and in the end there's three different collections with 14, 139 and 245 photos in each Synced Collection. All other photos in various Synced Collections should now get unsynced as all those other Collections get archived in Lightroom catalog without being synced. But, there's no way to do that! If I would delete those Synced Collections I would get an option to stop the photos from being synced. Why is this, why isn't there that same option when just unsycing?

1.3K Messages

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22.5K Points

4 years ago

Why is this a significant problem? I start out from what's probably a similar viewpoint, disliking these dialog boxes and not wanting the photos to remain in All Synced Photos when I stop syncing them in a collection. But frankly:
  • Why should I care if Adobe use web storage space for photos I no longer want to be synced? I don't pay any more, do I?
  • If I subsequently add those photos to another synced collection, the sync up is already done.
  • The photos no longer clutter up mobile device storage (if the synced collection's offline editing setting had been enabled).
  • Life's too short to try finding anything in All Photos on the device/web. I look for stuff in collections.
So why is this a big deal? Apart from a "tidy gene" that some of us may have.

John

178 Messages

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3.7K Points

When there's tens of thousands of photos or more not meant to be synced, it's a significant problem.
  • lost storage (previews of tens of thousands of photos not meant to be synced take up lots of space on mobile, web and on desktop)
  • lost money (I do pay for 20 GB, it's not unlimited space for syncing, unless I've understood it wrong)
  • lost performance (when tens of thousands of unnecessary synced photos update their metadata because I add a keyword)
  • lost time (when unnecessary updating of unnecessary synced photos happens it affects performance which affects time)
When you look at it from a bunch of unnecessary photos being synced, it's maybe not a problem. But we're counting all our photos to be managed in Lightroom and it becomes significant problem when we don't have the ways to manage our synced photos (and we already did before LR CC 2015.7).

Champion

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5.8K Messages

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102.5K Points

> (I do pay for 20 GB, it's not unlimited space for syncing, unless I've understood it wrong)

Lightroom Sync doesn't not come out of the Creative Cloud sync space. Photos synced through Lightroom are unlimited, at least at this point in time.

178 Messages

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3.7K Points

Thanks Victoria, I had it wrong, then.

1.3K Messages

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22.5K Points

  • lost storage - they aren't available for offline editing so they take negligible space on devices
  • lost money - as Victoria says
  • lost performance - yet tens of thousands of keyword metadata is probably less data than syncing one photo
  • lost time - it just happens in the background
So while I preferred the previous behaviour, I just keep coming back to my wanting to keep stuff tidy - and thinking is that all?

Champion

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5.8K Messages

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102.5K Points

> lost performance - yet tens of thousands of keyword metadata is probably less data than syncing one photo

Er, and keywords don't sync anyway.

178 Messages

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3.7K Points

> lost performance - yet tens of thousands of keyword metadata is probably less data than syncing one photo

I think you understood me wrong. When there's tens of thousands of unnecessary synced photos having any kind of edit that trickers the syncing, all of them are getting updated and uploaded. It's not about how much data gets synced, it's about the unnecessary updating of unnecessary synced photos happening to a lot of photos – and that syncing taking unnecessary performance.

Even if you disagree with any performance issues, unnecessary synced photos can have unnecessary sync errors.

1.3K Messages

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22.5K Points

>Er, and keywords don't sync anyway.

Trust me ;) , they do. It's just that we don't normally see them anywhere in LrW or LrM.

6 Messages

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152 Points

The problem is when you have thousands of pics to edit and you use a mobile device as part of your workflow. I like to edit on my iPad while I am watching TV or out and about. However, memory on my iPad is limited and so when I am done editing a collection I just want them off my iPad. However, when I stop syncing they are still in all synced. To get rid of those, I have to stop syncing all my collections then delete all synced photos. If I do not then all my pictures in my synced collections get deleted out of those collections. The other option is to sort through and delete out of all synced but who has time for that. Anyway, please address this, I have been burned a few times by forgetting I have a collection synced. 

Champion

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5.8K Messages

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102.5K Points

Just to make sure we're all clear, you do understand that photos in All Sync Photos take up very little space on your mobile devices? The photos are stored on the cloud, but they're only downloaded to your iPad when you need to view/edit them, and you can clear that cache of downloaded photos on your mobile devices to free up space without actually removing the photos from the cloud.

4 Messages

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174 Points

It's the fact that it has to upload a set of photos. In the commercial world we can have a set of photos with a couple thousand images in it. We sync it to the mobile so we can do a selection. We then want to unsync it so that we can edit the remaining images. When we do bulk edits and every change we make gets synced to the mobile device, not only does this slow everything down, it also slow the internet down. Now image a team of 10 in the same building doing the same thing, productivity goes out the window. It should be so easy to put to a tick box like before to remove from the mobile device.  I think Adobe want to take over the world and just cater to the consumer rather than the professional as if they wanted to be nice to professionals they would just include a simple tick box!

Rant over :D

2 Messages

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102 Points

>...photos in All Sync Photos take up very little space...

I don't consider 8.5 GB to be "very little." And LR Mobile is always telling me syncing is stopped because there's no space left. And if it was a design decision that made sense, we wouldn't all be in here complaining.

Champion

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5.8K Messages

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102.5K Points

You've just cleared cache, and you don't have the collections set for offline use? How many photos synced?

(Although I agree there should be a checkbox anyway.)

6 Messages

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152 Points

Hi Victoria, 
I am know they do not take up as much space as collections that are synced. I Just know I have had to clear all synced in order to download more. I can get the number over 10,000 in a few depending on how many teams I am shooting. Just seems like a house keeping issue from an IT/QA standpoint. 

2 Messages

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102 Points

Clearing the cache took me from 8.56G to 8.31G. Still doesn't qualify as "very little." 2,488 photos synced, 148 (6% of the total) set for offline use.

The presence of a cache is an implementation detail. Users shouldn't have to screw with esoteric software twiddling. If the app sees that I'm running out of space on the device, it should be dumping older stuff out of the cache automatically. From a user standpoint, we should be managing our space by adding or removing photos from sync'd collections, but since unsyncing doesn't work the way people expect it to, it's a big hassle.

Also, oddities like LR Mobile shows 2,488 photos in the Lightroom Photos section at the top, but adding up the number of photos in the sync'd collections below shows 2,487, while the All Synced Photographs collection in LR Desktop shows 2,481 photos. Three different values doesn't inspire confidence.

And the really screwy one, if in LR Desktop you select a photo in the All Synced Photographs collection and delete it to unsync it, the photo also gets deleted from the original collection it was in when you first turned on syncing. Collections are supposed to be independent of each other. If a photo is in collections A and B, and I delete it from A, it still remains in B. Unless you're dealing with the All Synced Photographs collection. There's a behavioral mismatch between this one collection and every other collection. You spend all this time learning how collections work, and now out of the blue there's this new one that works differently.

The way syncing used to work made sense. Turn the checkbox on: it's synced. Turn it off: it's unsynced. The way it works now doesn't.

Champion

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5.8K Messages

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102.5K Points

Sorry for the delay replying - just back from vacation.

No, I agree 8.31GB is not very little. That amount of space sounds much higher than I'd expect for 2488 photos synced. I'd expect 1-2MB per photo for metadata, preview and smart preview. In Preferences, is it set to download full resolution? 

The difference in synced numbers between desktop and mobile could be down to videos. The difference between the total in collections and the Lightroom Photos total just means there's a photo synced that isn't in a collection.

4 Messages

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174 Points

4 years ago

Arhhh, Why hasn't this been fixed yet, it's such a pain in the ......

Come on Adobe sort it out!

6 Messages

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152 Points

Please Adobe, please!

Employee

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123 Messages

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2.2K Points

4 years ago

Hi All,

Thanks for your concerns and we really appreciate your feedback.
However, this functionality is designed to match the behavior with other clients in the Lightroom ecosystem.
For eg : Even in Lightroom mobile, if you remove a collection or an image from a collection, the photos continue to remain synced (unless you delete the photo from 'Lightroom Photos' collection) 

Thanks,
Arjun

178 Messages

 • 

3.7K Points

Thanks Arjun, for explaining the design decision on this. It makes it easier to understand why sync behaves like it behaves.

But it's a BAD design as the syncing is on LR Desktop now built around the concept of adding a big, coherent group of photos (a Collection) to LR Mobile and Web at once via a Synced Collection, but now there's no way to stop syncing that big, coherent group of photos and instead you need to pick them ONE-BY-ONE from All Synced Photographs.

That's no good.

I'm learning to enjoy having a big set of photos to cull down on a mobile device (iPad mini and iPhone) and I can share them easily, too, to second pair of eyes. But now there's no easy way anymore to remove big, coherent group of photos at once.

178 Messages

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3.7K Points

Arjun, there seems to be a bug in select command when moving to All Synced Photographs:

  • while on Library mode and viewing a Collection, select all photographs
  • change the view to All Synced Photographs via mouse clicking All Synced Photographs
All selected photos get deselected.

This only happens when changing the view to All Synced Photographs, not when changing to All Photographs, Quick Collection or another Collection where those photos are part of or the Folder where those photographs remain.

This makes it even harder to get unnecessary synced photos unsynced.

Champion

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483 Messages

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8.9K Points

What OS? I'm not seeing any problem on OSX (10.11), selected photos remain selected when changing to All Synced Photographs (though of course the selected images may not all be initially visible in the Grid if they aren't contiguous in the All Synced Photographs collection). The first image at least should be visible in the Grid, however, and scrolling up/down should reveal the rest.

44 Messages

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3.1K Points

3 years ago

This is still a pain. As someone noticed before: "When a photo is not part of any Synced Collection it should not be synced". This folder "all synced photographs" leads me to confusion again an again. May be there are solutions, but in reality I end up with too much photos on my mobile device and it happened to me that I deleted photos accidentally from important collections by removing them from "all synced photographs".

12 Messages

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418 Points

3 years ago

I wholeheartedly agree with the original poster here. The current behavior is frustrating and wrong. Photos that can be adding to sync as part of a collection should be removable from sync as part of a collection. As it is, the process for safely removing photos from sync is a 7 step process when it should be a single step process. I cannot figure out why anyone would want it to work the way it does now.

For the record, here is the simplest process I know that works right now:

1) Using the mostly hidden filter tool in the collections panel, select "Synced Collections" (click on the magnifying glass)
2) Individually select each of the synced collections. (Note: You don't want to select any collection sets here since that will end up selecting all the photos in that collection set, not just those from the visible collections)
3) Select all photos that are visible (all synced photos that are in a synced collection)
4) Select the "All Synced Photographs" collection which should maintain the selection.
5) In the Edit menu, select "Invert Selection"
6) Review selection to make extra sure nothing is selected incorrectly
7) Use the context menu to select "Remove from All Synced Photos"

Champion

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5.8K Messages

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102.5K Points

> I cannot figure out why anyone would want it to work the way it does now.

For people who are primarily cloud/mobile users, the current setup makes really good sense - why would they want their photos removed from the cloud just because they stopped syncing a collection (especially when the photo may be in many collections).

For people who originate on desktop and are just using the cloud for a specific purpose, the current behavior makes a lot less sense, especially for those who have limited bandwidth.

It's just a difference of perspective and starting point. Which is right is anyone's guess. Adobe had to pick one, based on their userbase stats. With enough votes on this request, their choice may change. I won't argue whether the current choice is right or wrong, but sometimes it helps to understand the reasoning. 

44 Messages

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3.1K Points

Jonathan, thanks for the hint "the mostly hidden filter tool" – I always was hoping for such a filter and was not aware, that it already exists. Should study LR again with a magnifying glass ... let's see, what can be found ;-)

178 Messages

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3.7K Points

As Victoria said, current way for managing Synced Collections in LIGHTROOM DESKTOP is designed for MOBILE USERS. That's insane. There got to be other way.

178 Messages

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3.7K Points

Thanks Jonathan! Didn't know you can filter Collections to show only Synced Collections via clicking on magnifying glass. Helps a lot.

As for need to manually select each of the Synced Collection to be able to select all photos that are part of a Synced Collection, I have to say, again, that's insane.

I have 438 Synced Collections. What's Adobe's suggested workflow to remove photos from sync, you may ask. To manually remove photos not wanted to be synced from  All Synced Photographs collection. So, I go on and follow Jonathan's advice and first filter only Synced Collections to be shown, then mouse click 438 times to select each Synced Collection, select all visible photos, select All Synced Photographs collection, Invert Selection and choose Remove from All Synced Photographs.

That's no good.

(Yes, I needed to count the total of my Synced Collections by hand as LR doesn't have the function to select all Synced Collections and let the user know how many Collections are currently selected.)

9 Messages

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234 Points

Jonathan Goforth - thank you for saving me hours of frustration. It worked!

4 Messages

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134 Points

3 years ago

This hidden "features" are main reason why im considering to stop paying for this software :(. For who is this function good ?

Why removing photo from all synced photographs removes it also from desktop collection ?!

Employee

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123 Messages

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2.2K Points

3 years ago

Hi Milan,

By desktop collection do you mean that this was removed from the actual folder in your desktop ?
Or a user created collection in Lightroom ?
If you remove an image from All synced Photographs, then it means that the photo can be unsynced (as all synced photos acts as a master collection for synced photographs). By removing an image from All synced photos, then it only removes the image from a synced collection.

Thanks,
Arjun

178 Messages

 • 

3.7K Points

Arjun, this is wrong. When I make Collections on LR Desktop (aka CC Classic, CC 2015) I do not expect a photo to disappear from that Collection because things happening in All Synced Photographs.
  • Put photos in a Collection (whether Synced or not)
  • Remove photos from a Collection only via that Collection
The way you can mess up Collections because doing something in All Synced Photographs is insane. Stop it.

The way All Synced Photographs nowadays works is ruining all logical workflows for desktop users. Now it's clear this change in All Synced Photographs has been done in favor of new Lightroom CC so it would be easy to understand how new Lightroom CC works. It's a stupid design decision for Lightroom Desktop (CC Classic, CC 2015) users.

4 Messages

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134 Points

3 years ago

Hi Arjun,

thank for your response,

photos were removed from the user-created collection in Lightroom OSX
Problem is missing prompt during unsyncing collection about removing that photos also from "all synced photos"

Because now I have about 15,000 photos in All synced photographs, but only 4 collections I want to keep synced. (3 for portfolio showcase and 1 ongoing project)

When I select all photos in All synced photographs and choose to remove them from All synced photographs it also disappear from ordinary collection inside Lightroom (that 4 collection I want to keep synced and with photos inside it !


There is no easy way how to select only synced photos that do not belong to any synced collection and remove them ( 7 points workaround from Jonathan Goforth works but there is a risk of user's error. )

"By removing an image from All synced photos, then it only removes the image from a synced collection." - I understand that at this moment it is not possible to sync or unsync individual photo inside collection therfore its not possible to remove it just from All synced collection while it is in one or more synced collection.

However, there are probably more solutions for unsyncing individual photos from All synced photos (better than completely removing the photo from the collection.)
For example, a prompt that photo cant be removed because it is part of one or more collections that are still synchronized or prompt that this action will synchronize the entire collections in which the affected photos are placed.

You can also forget about All synced photos in Lightroom on the desktop and use them only to upload from a mobile app (photos created using a mobile device). In this case, it makes sense that all synced photos acts as a master collection buf only for mobile content. 
For content imported directly to Lightroom master collection will be All Photographs.

There are probably even better way to meet different users needs. So please try to rethink it little bit.

with Regards,
Milan

44 Messages

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3.1K Points

3 years ago

My recommendation would be to eliminate this "all synced photographs" completely from LR. I use both LR desktop and mobile a lot. Daily. Thousands of pics. But I never figure out, what is synced how and where. I try to add new pictures within LR mobile only into already existing collections, I've added a special "Sync Collection". I only use it to transfer pictures from LR mobile to my desktop. But sometimes when I shoot pictures in a hurry I forget to take the pictures on my mobile device only within a collection, and then the trouble begins. It's too complicated.