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10 Messages

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192 Points

Sun, May 26, 2019 3:53 AM

Lightroom Classic - now turns off filters on Quit/Restart

Hello - I've noticed that Lightroom Classic no longer remembers your filters when you Quit and restart.  I can't imagine why they would remove this behavior.  I sort my images with various filters (as I'm sure many people do?!), and Lr used to remember them each time I quit (in an older version of Lr).  Now I'm using the latest version, every time I start Lr I have to turn on the filters again.  Why make me do that?!  It remembers what image I was on... why not remember how I was filtering as well?  I'm very frustrated that they removed/changed this feature!  Please change it back!!

Responses

Champion

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5K Messages

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91.6K Points

a year ago

I just verified my LR 8.3 remembers filter settings across restarts. So most likely there is something wrong with your specific installation.

Try resetting LR's preferences: https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/ . That often fixes things when LR's user interface goes screwy.

572 Messages

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9K Points

a year ago

On my system, Win 7, the Filters selections are remembered "BUT" when LR first opens "None" is selected and I have to manually select Metadata. Once I select Metadata all the filter selections are the same as when I quit LR.

Could be that is what you are seeing?

587 Messages

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11.2K Points

Same behavior here and I think this has always been the case.

10 Messages

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192 Points

Patrick - See my SOLVED post below.
Just Shot Me - Thank you for the suggestion!  :D

10 Messages

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192 Points

a year ago

@John -  I installed it twice, clean install on a new machine each time, same result.  Also I spoke with Adobe technical support who said that is how LR functions now.  Interestingly, I also installed it on my laptop which was an upgrade from my prior version (5.7), and there the filters work fine, as they always did.  Checking Help > About shows they are the same exact build.

Champion

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5K Messages

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91.6K Points

For future reference, note that uninstalling and reinstalling does not reset LR's preferences. To reset preferences you must follow the instructions linked above.

10 Messages

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192 Points

a year ago

SOLVED!!   

@Just Shot Me - Yes, that's very close actually!  On the filters bar up top (seen when hitting "\") it was on none, as you mentioned, and I noticed the little lock off to the right (mine was unlocked).  I filtered, closed the lock, hit \ to close the filter pane, quit, restarted, and my filters are on!  So that's it; I never noticed the little lock before, apparently on my old system I've had the lock closed for many years!  And this would explain why it already works on my laptop (upgraded, not clean install, so the preferences carried along including the closed lock).

**But oddly, why did not one but TWO Adobe Technical Support people (a) not know about this, and (b) tell me that the new behavior of LR now is to have it not remember your filter status on quit/restart?!?  Fail.

Champion

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3K Messages

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55.5K Points

Unfortunately, that is what happens a lot with Adobe support staff. They don't know everything (which is understandable), but instead of admitting that they don't know something, they simply make up an answer.

Johan W. Elzenga,

http://www.johanfoto.com

10 Messages

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192 Points

Yeah that's way worse than just saying "Sorry, I don't know"!  But how about "Good question, I don't know, let me see if I can find the answer!"?

572 Messages

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9K Points

I was going to mention the Lock Icon but was just testing to see what happened on my system.
For me I never use the Lock in the filter bar. That option locks out the displaying of images that don't fit that filter. I only use the filter bar when I need to display certain images.

Champion

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5K Messages

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91.6K Points

a year ago

"the new behavior of LR now is to have it not remember your filter status on quit/restart?!?"

It isn't new behavior -- it's worked that way since LR 3. When File > Library Filters > Lock Filters is unchecked (the lock icon open), filters get disabled when you restart LR.  But when Lock Filters is checked (the lock icon closed), filters don't get disabled on restart. 

The main purpose of Lock Filters is to keep the same filters enabled as you move from source to source (folders, collections, All Photographs). When filters are unlocked, they get disabled when you select another source.

Reading old comments from Victoria Bampton (Lightroom Queen), it appears that prior to LR 3, many users were getting confused when they'd come back to a folder or collection and their photos were "missing". So Adobe introduced the locking behavior, which was off by default. They probably decided to disable filters on restart for the same reason -- users would start LR and couldn't figure out why their photos are "missing", not remembering they had left a filter enabled.

Lock Filters is off by default, so when you installed on a new machine, it was off. When you upgraded an existing 5.7 installation, the existing preferences were preserved, so Lock Filters was on. Note that preferences are retained even when you do an uninstall / reinstall.

We all tend to forget about File > Library Filters > Lock Filters, since few of us tend to change it -- we set it one way and leave it that way for years.  Adobe technical support typically isn't very knowledgeable about such obscure corners of LR (unfortunately), and as Johan indicated, they have a tendency to say anything to close a case.

169 Messages

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4.4K Points

a year ago

There is also the added confusion because Adobe support personnel are not native English speakers. Therefore, they likely just read from scripted answers which may or may not really apply to the question being asked. The people participating in this forum are the most accurate support for Adobe products.

527 Messages

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11.6K Points

a year ago

Well, John, I'd been using LR for many years and always wondered why LR won't remember my filter but never thought to find an answer. I think many users, like myself, also aren't knowledgeable about obscure corners of LR(and I thought I knew LR inside-out). I now feel like I should explore every option under every dropdown, to see what more I can discover. So thank you, John.

14 Messages

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200 Points

7 months ago

I was looking into this for some time, and not finding an answer. Could not find the lock on the screen, but it was there in the file menu. I don't know whether this is the problem that you encountered, but I found the solution for mine. Double click 'filter' before the little window and all possible filters appear. But - saving filters seems not to work, but why should you?