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7 Messages

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160 Points

Tue, Dec 12, 2017 5:13 PM

Lightroom Classic: Not syncing changes made on an iPad

I am using Lightroom Classic CC where I create collections which are synced through cloud and then I am doing pre-selection and pre-edit photos on my iPad in Lightroom CC. Afterwards I switch back to my PC and I am finalizing my pictures back in Lightroom Classic CC.
But lately very often I am seeing issues where not all of the changes made on iPad are synced back to my PC. Usually it is like 5-10% changed photos are synced back. And it is not always 100% reproducable issue.
I have checked - all changes are correctly transferred to the cloud and I see all the changes in Lightroom CC on my PC. But these changes are missing on Lightroom Classic CC.
Till now I have used a method with deleting "Sync.lrdata" which force Lightroom Classic CC to synch all changes back from the cloud but it is very time consuming.
I need a fix or some other way to force synch selected catalog or photo with cloud content.

Responses

56 Messages

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1K Points

3 years ago

Same here

23 Messages

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340 Points

3 years ago

I'm trying to synch collections but they don't appear on my ipad in a separate collection, only in a huge file with any other photos. And everytime I use the program it tells me photos are still synching. Used to work flawlessly.

Employee

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137 Messages

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2.3K Points

3 years ago

Hi Michal,

Were all those photos uploaded to cloud successfully ? You can check it from https://lightroom.adobe.com/
Which version of Lightroom are you using?

Thanks,
Arjun

7 Messages

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160 Points

Yes - all the photos were transferred successfully. I have checked that using both https://lightroom.adobe.com/ and Lightroom CC [the new cloud based app] on PC.
Only no all photo changes are transferred back to Lightroom Classic CC. It seems that some photos [around 5-10%, and it is not always] are locked and changes are not downloaded and applied. But rest of the photos in a catalog are correctly updated.
I an using latest versions of the apps available.

Employee

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137 Messages

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2.3K Points

Can you Go to -> Preferences -> Lightroom sync -> Press options /alt -> Click on Rebuild Sync data.  This will restart Lightroom in few seconds and rebuild your syncing. (Don't worry it won't delete or redownload your file).

Let me know if that helps

Note: This option is implemented on the newly released classic version (which was launched 2 days ago)

7 Messages

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160 Points

That's a great news. I will check this for sure next time I see the issue. For last issue occurrence I already removed and redownloaded all the data from cloud.
I am already using latest version - I always install updates as they are released :)

Employee

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137 Messages

 • 

2.3K Points

Did this help Michal ?

7 Messages

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160 Points

Didn't see the issue yet - I'll let You know as soon as it reproduces again.

7 Messages

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160 Points

After last Lightroom update I didn't see this issue yet. Bu I will let You know when / if I see it.

23 Messages

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772 Points

3 years ago

I've seen the same exact issue, very random and there's no algorithm to the error. Sometimes it's just 1 picture out of about 60 that doesn't sync to Classic, sometimes a handful wont', sometimes everything syncs. Very frustrating because I feel like now I'm constantly checking to make sure everything syncs over. And when I'm editing a wedding you can imagine the frustration of just "making sure" all 400-500+ are syncing correctly.

1 Message

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60 Points

2 years ago

I just started having this problem. I went into Preferences/Lightroom Sync, there is no button for options/alt.

Champion

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5.9K Messages

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104K Points

It's the Alt or Opt key on your keyboard, usually next to the Ctrl or Cmd keys. When you hold that down, a button will appear on the screen.

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.