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john_fell_ceus8ekng6vvf's profile

4 Messages

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184 Points

Tue, Jan 7, 2020 12:21 AM

Solved

Lightroom Classic: My D850 won't tether to Lightroom since 9.1 upgrade. Works fine on 8.4.1 on another computer.

My D850 won't tether to Lightroom since 9.1 upgrade. Works fine on 8.4.1 on another computer.

Responses

627 Messages

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11.3K Points

a year ago

Is the 9.1 computer running MacOS Catalina?  If so, it's a known issue.  See the support article here - https://helpx.adobe.com/lightroom-classic/kb/macos-catalina-compatibility.html

4 Messages

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184 Points

Thanks Tom. I wonder how many other full time professional photographers are looking at Capture One as a result of this. I've been a Lightroom user from the get, before that Bridge, and it's so frustrating that this happens with such a common camera and has been problematic for this long. Grrrrrrr.

3 Messages

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112 Points

Using a Macbook pro running catalina 10.15.2, LR 9.41, nikon d850. LR does not detect the camera at all. Now I have to learn (and purchase) to use Capture One, it detected the camera immediately. Dear Adobe, your CC does cost a bit of money, please address this issue so Nikon users don't have to purchase others apps.

Employee

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1.7K Messages

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32.4K Points

That KB doc only says tethering does not work for Canon camera on macOS Catalina. Nikon camera should work.

Principal Scientist, Adobe Lightroom

Employee

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1.7K Messages

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32.4K Points

Nikon camera should tether correctly on macOS as confirmed by our internal QE.

Principal Scientist, Adobe Lightroom

627 Messages

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11.3K Points

Yes Simon, the KB says Canon doesn't work at all, but it also mentions a problem and workaround for Nikon tethering - 

Tether does not detect Nikon cameras
Lightroom is not able to detect Nikon cameras when the camera is turned ON after invoking the Start Tether Capture command.

WORKAROUND
First, make sure the camera is turned ON. Then, select File > Tethered Capture > Start Tether Capture.

We are working with Nikon to correct this problem.
That's what I was trying to point John to in case that was his issue.

3 Messages

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112 Points

I tried the workaround, tried a different tethering cable, tried a different dongle. Nothing. Keep in mind it has only stopped working since I updated catalina to 10.15.2, at 10.15.1 it was working perfectly

Adobe Administrator

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524 Messages

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9.8K Points

a year ago

Could you please connect the Nikon camera with an SD card to the computer and then see if you can view the images in it in the Import window?
If No, this can be a permission issue associated with Catalina 15.2.
If that's the case:
Go to System Preferences > Security & Privacy.
In the Privacy tab, select Security.
Does Lightroom Classic has permission assigned to Photos, Full Disk Access, and Files and Folders?

Thanks,
Sunil

3 Messages

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112 Points

This did work! What a relief. Thank you Sunil!

1 Message

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84 Points

Sunil, thanks a lot for advise, it worked !

4 Messages

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184 Points

a year ago

Sunil, someone should buy you dinner!! Thank you. It seems that the problem is solved by assigning permissions. If there are further problems I'll report back here. Thanks again!!!


4 Messages

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184 Points

Also, you ought to post this over on the adobe site as they seem to have no clue about this. 

5 Messages

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122 Points

6 months ago

None of this has worked for me...still.  I have a Nikon d850 and no dice.  Lightroom has all the permissions granted by god himself and still no import or tethering capabilities.  ARRRGHH!  Shouldn't have these issue with as much as I pay for my Creative Cloud subscription.  This should have never been and issue.

Adobe Administrator

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9.5K Messages

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130.5K Points

What is your OS Version number?
Adobe Photography Products

Quality Engineering - Customer Advocacy

5 Messages

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122 Points

6 months ago

10.15.6


Adobe Administrator

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9.5K Messages

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130.5K Points

6 months ago

Please review https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-tethered-capture-lightroom.html - in particular #10 and make sure that Image Capture isn't grabbing control. 
Adobe Photography Products

Quality Engineering - Customer Advocacy