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25 Messages

 • 

426 Points

Sun, Jul 19, 2020 8:10 AM

Lightroom Classic: Multiple image move operation fails to move some images

Long time ago (really long time ago, 9 years ago) this bug was reported first.

https://feedback.photoshop.com/photoshop_family/topics/multiple_image_move_operation_bug_since_at_least_version_2

Since then it was merged with some irrelevant topic, closed for comments but the bug never ceased to exist. 

1. change to Library mode -> Grid view (press 'g')
2. select > 10 images
3. drag and drop images into any folder - notice the image that is highlighted!
4. error dialog "Error While Moving Files" is displayed that the highlighted image was unable to be moved - see screenshot #2
5. manually drag and drop last file into folder :(

Keep up great job, Adobe! Some things shouldn't change, they are amazing the way they are.

Responses

571 Messages

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9K Points

2 months ago

Although  I Rarely move images around on both of my systems that I have the Adobe Apps installed on, I place images in the correct folder to start with, the times I have Dragged and Dropped images from one folder to another folder, on the same drive or a different drive, I have never had the problem you describe.
There is something on your system that is causing this to happen. Probably a drive/folder permissions problem.

139 Messages

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2.9K Points

That 'something' is called Lightroom.

Has happened randomly to me over the years, on multiple desktops, multiple versions of Windows, and with multiple versions of Lightroom.

And others below have also reported it.

338 Messages

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5.1K Points

2 months ago

I have been moving a lot (hundreds) of files lately and haven't had this occur with 9.3. With 9.2 it was rare, maybe one in 20 moves.

139 Messages

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2.9K Points

2 months ago

Still randomly happening to me, hadn't noticed any correlation with version number though, so will keep an eye on that going forwards ...

Champion

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5K Messages

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91.6K Points

2 months ago

Oleksandr, can you please copy/paste the first ten lines of Help > System Info here?

25 Messages

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426 Points

Lightroom Classic version: 9.2.1 [ 202004070813-7699d98a ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Home Premium Edition
Version: 10.0.18363
Application architecture: x64
System architecture: x64
Logical processor count: 16
Processor speed: 3.6 GHz
SqLite Version: 3.30.1
Built-in memory: 65230.5 MB
Real memory available to Lightroom: 65230.5 MB
Real memory used by Lightroom: 12774.2 MB (19.5%)
Virtual memory used by Lightroom: 19825.5 MB
GDI objects count: 1151
USER objects count: 3908
Process handles count: 3452
Memory cache size: 5579.9MB
Internal Camera Raw version: 12.2.1 [ 415 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 2212MB / 32615MB (6%)
Camera Raw real memory: 2229MB / 65230MB (3%)
System DPI setting: 144 DPI (high DPI mode)
Desktop composition enabled: Yes
Displays: 1) 5120x2160
Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: Yes, Keyboard: No

Graphics Processor Info: 
DirectX: NVIDIA GeForce RTX 2070 (26.21.14.4112)



Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: F:\Collections\05_studio2013\studio2013-2-2-2-2.lrcat
Settings Folder: C:\Users\a\AppData\Roaming\Adobe\Lightroom

Champion

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5K Messages

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91.6K Points

2 months ago

I was able to reproduce this very intermittently on my LR 9.3 / Windows 10. I repeatedly copied 130 raw files from one folder to another, with the option Catalog Settings > Metadata > Automatically Write Changes Into XMP selected. Three times out perhaps 30, I got the error:


799 Messages

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11.5K Points

2 months ago

Awesome sarcasm Oleksandr! But watch for corrosive effects from sarcasm to your soul (Adobe employees have feelings too, and saying hurtful things hurts you back). Jus sayin'!

25 Messages

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426 Points

Can you imagine how much I am offended by your words? How you just literally broke my fragile soul and wiped my feelings with a mop.... Shame on you, Carlos!

799 Messages

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11.5K Points

Ha! You're correct, shame on me for subtle truth telling! Bad habit! OM!

Maybe I'm just posting for John Ellis likes? ;-)

25 Messages

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426 Points

Nope, for Robert Somrak likes...

1.3K Messages

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22.5K Points

2 months ago

I get this occasionally on my Windows system and have assumed it's due to LR trying to generate one of its thumbnails. Auto XMP writing is not enabled.  It also happens with videos, meaning I can't move or rename the file which was most recently scrolled over.