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13 Messages

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140 Points

Mon, Oct 23, 2017 9:54 PM

Lightroom Classic: Missing ratings

Hope you can help. I just switched from LR to LR Classic CC.
I had an event photo shoot last night, took 500 pictures. Using LR Classic CC, I imported all photos to my external hard drive, as usual. I went through the photos one by one, assigning stars to the best and cropping and editing. I sorted by 3-Stars, exported, and shared with client. TODAY I went back into LR and none of the photos from the shoot have stars applied, when last night about half did. The crops and adjustments remain, but the rating are gone. Star ratings on other photos in other folders from previous shoots remain. Only these new event photos lack the ratings I put on last night.  
How can I get them back?

Responses

799 Messages

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11.5K Points

3 years ago

Do you do daily backups of the catalog? If so, last night’s catalog is in that backup folder, with the keywords. If not, it’s time to start!

13 Messages

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140 Points

3 years ago

Thanks. I backup each time I quit.

Champion

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5.9K Messages

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103.8K Points

3 years ago

Just checking - did you post this on the FB Lightroom Help Group, or are there 2 cases out there? It is a very weird case. Is sync enabled?

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

13 Messages

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140 Points

3 years ago

Yes I did post on the FB Lightroom group.

13 Messages

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140 Points

3 years ago

Yes I did post on the FB Lightroom group.

13 Messages

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140 Points

3 years ago

I’ll check to see if sync is enabled- but how would that affect the star ratings? Is there any way I might have inadvertently clicked some option that removed ratings from one folder of images?

Champion

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5.9K Messages

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103.8K Points

3 years ago

Mostly like suspect, you could have potentially hit the 0 key with all of the photos selected. 

My question about sync is only to rule out a weird bug there.

Since you do nightly backups, it would be interesting to know if the backup catalog has the ratings.

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

1 Message

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60 Points

Question for you about that sync issue with ratings —- I just lost all my ratings after syncing — ant way to go back or recover ?

13 Messages

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140 Points

3 years ago

Im a little afraid to restore from backup to see if the stars are there. I’m concerned that anything I’ve done since that shoot would be lost by my returning to a previous moment in time.

799 Messages

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11.5K Points

3 years ago

What you’ve done previously will still be there if you don’t touch your current LR Catalog, by ONLY double-clicking on the Backup catalog. You know where that one is, right? The one you did most recent edits in doesn’t open, so doesn’t change.

13 Messages

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140 Points

I'm double clicking on the appropriate catalog bu and I get a message: Trouble Syncing with current catalog. 

799 Messages

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11.5K Points

3 years ago

PS-it’s not a “restore”, you are not replacing anything.

13 Messages

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140 Points

3 years ago

OK, now I have opened the BU catalog and see the stars. Great! Now what? 

Champion

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5.9K Messages

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103.8K Points

3 years ago

Excellent news! Have you done other work in your working catalog since then? If not, you can just replace your working catalog with that one. Otherwise, you need a partial restore How do I restore some of the photos from my backup catalog?  Note that it'll overwrite any work you've done on these specific photos, as it's difficult (but not impossible) to only restore stars.

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

13 Messages

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140 Points

3 years ago

Thank you so much. I’ll try to do the partial restore when I get home. I have not worked on that shoot since, so that’s good, but I’ve added new photos from another shoot to my catalog and don’t want to lose them. I was happy to see the stars because I was starting to doubt myself about ever having put ratings in!

13 Messages

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140 Points

3 years ago

Whew! Those were — for me — complicated instructions to restore a folder from a backup to my current LR catalog. I now have the starred (rated) images in the new (currently using) LR system. Unfortunately, I have duplicates of all the ones that had stars, so it looks like I have the original 500 images, including the 250 images that lost their stars, and now the restored starred images, amounting to now 750 images. That's OK, because I can go in and manually delete the unstarred duplicates while keeping the starred images and the unrated ones. Right? I BU'd the newly restored LR on the way out and the backup has a -2 suffix: Lightroom Catalog-2.lrcat. But I guess everything is ok now. 
I also think I discovered what went wrong: When following one of the steps in this partial restoration procedure, I was met with an Adobe message that said I had to update my folder system to proceed; something about update to use Lightroom Classic CC, which I had already begun using about a week ago, just before that Sunday night shoot that started this whole problem!  It was either hit OK or cancel. I couldn't just cancel, I thought, or I couldn't go on. I notice that some other folders have no starred images. Honestly, I'm no longer sure why that is: Probably it's because I never starred or rated any images in those folders. But maybe something happened when I updated the files? 
Anyway, I appreciate all your help and it seems I have resolved my missing stars dilemma, thanks to you. 

Champion

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5.9K Messages

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103.8K Points

Yeah, the process is not as simple as it should be. There are a couple of shortcuts that can be taken if it's a whole folder, but the instructions have to cover a wide range of situations.

When you say you have duplicates, are they in a different folder? Or virtual copies?

Update your folder system... that's a new one. An upgrade catalog dialog would have made sense, if the backup was created before you upgraded though.

I'm glad you're back up and running anyway!

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

13 Messages

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140 Points

The dupes are in the folder with all the other images. The folder began Sunday night when I imported my 500 photos from the night’s shoot into LR. In my workflow, my next step was to look at every one of the 500 and assign a star rating to the ones I want to share to the client. The ones I didn’t like I just left unstarred, unrated. Then I cropped or otherwise edited those raw images that I had assigned a three-star rating. I exported those three-star shots to a desktop folder, uploaded those to Dropbox, and shared the Dropbox folder with the client. Late Monday morning I went back to look at the images in LR again and NO STARS!
Now after importing that folder from the Sunday night BU, I thankfully again have the starred ratings on the edited 250 (of the 500), but also have the unstarred versions of those 250, giving me 750 photos in that folder. I’ll just delete the unstarred copies of the starred images. Thanks everyone for your help.
John

Champion

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5.9K Messages

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103.8K Points

Just double check whether any of them have the little VC triangle in the bottom left corner of the thumbnail, before you go deleting stuff.

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

13 Messages

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140 Points

Ok, thanks, so if they do or do not have a VC on them what should I do or not do? Are you saying do not delete VCs?

Champion

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5.9K Messages

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103.8K Points

If it has the VC triangle, you're fine to delete it. If one has a VC triangle and the other doesn't, don't delete the one that doesn't have the triangle (the master) as they'd both go along for the ride. 

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

13 Messages

 • 

140 Points

You’re the best. Thanks.