tom_tomkinson's profile

27 Messages

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576 Points

Mon, Sep 30, 2019 10:33 PM

Lightroom Classic: Merge to HDR not functioning properly

Merge to HDR in LR classic not functioning properly.  Progress bar stops around 2/3 and process never completes.

Responses

Employee

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118 Messages

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2.3K Points

2 y ago

Hi Tom,

Is this issue happening with other HDR sets as well? If not, can try out the following steps to help us troubleshoot:
- create an empty catalog
- import the affected HDR set
- try HDR merge with the imported set

-Satish

27 Messages

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576 Points

2 y ago

Yes, happening very frequently across many sets. Only solution seems to be to restart lightroom and that is not 100% effective.

Champion

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6.7K Messages

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111.8K Points

2 y ago

Can you please confirm your operating system version and Lightroom version? Both can be found in Help menu > System Info

Employee

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118 Messages

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2.3K Points

2 y ago

In addition to system info, can you try an attempt HDR merge after importing the HDR set to a new catalog? This will eliminate catalog specific issues, if any.

167 Messages

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2K Points

2 y ago

If your OS is MACOS  10.14.6, have you installed the supplemental OS update?

 https://www.macworld.com/article/3433951/apple-releases-macos-mojave-10-14-6-supplemental-update.html



6 Messages

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112 Points

2 y ago

I'm having the same issue. Running LR Classic 8.2 and it was doing it before and after I upgraded OS to 10.14.6.  Does it with any HDR I try to merge. Most of them DJI Raw files. Restart does not help. The rest of Lightroom continues to work, but if I quit the process, and then try to quit LR, it hangs up. I have to do a Force Quit to get out of LR.

Employee

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118 Messages

 • 

2.3K Points

2 y ago

Hi Tom,

I have sent you a PM asking for more details. Please respond to help us troubleshoot this issue.

-Satish