ed_wolpov_7489024's profile

26 Messages

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596 Points

Sun, Oct 29, 2017 7:51 PM

Lightroom Classic: Map Module Not Working Correctly

With the latest LR Classic upgrade, older selected images fail to appear on the map. However, images imported after I upgraded from LR CC to Classic, actually do open correctly on the map. It's just the older imported images that don't. 

This isn't a fatal error for me, as the Map Module isn't that important in my workflow, but it was working fine under LR CC.

Update:
With a little more playing around with it, it seems a bit intermittent, sometimes it works, sometimes not. 

iMac late 2012, 32GB memory, OS 10.13 High Sierra, "Use Graphic Processor" on or off, doesn't matter.

Responses

159 Messages

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4.2K Points

4 y ago

It works ok for me so I cannot help, sorry. I am on Mac OS latest and LR 7.

Champion

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5.9K Messages

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102.5K Points

4 y ago

In Library grid view, select some of the older images and look at the Metadata panel on the right -- do they still have GPS coordinates?

26 Messages

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596 Points

Yes, they still have GPS coordinates. Also, if I click on that coordinate, it goes to the right place on the map.

26 Messages

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596 Points

4 y ago

Yes, GPS coordinates are still there. 

I'm wondering if Classic is having an issue connecting with Google Maps. Broadband is fast here, and Internet connection is working fine. I do know that there was an issue with LR CC and Google Maps recently, but that is probably unrelated to what I'm now experiencing. But then again, there is handshaking involved.

Champion

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5.9K Messages

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102.5K Points

4 y ago

I've only seen a few reports of problems with LR 7's Map module on the forums, so I don't think it's system-wide, as it was some months ago when Google changed their map servers. 

One hail mary is to reset LR's preferences: https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/ .  Sprinkling that magic fairy dust often fixes things when LR's user interface goes wonky, and I've given up predicting which kinds of things it might fix.

26 Messages

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596 Points

Resetting LR's preferences has no affect on the problem, I get the same results.

4 Messages

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90 Points

4 y ago

I can't tell if my old GPS coordinates were preserved, because Maps crashes with an error dialog whenever I go into Maps:  "The exception Breakpoint.  A breakpoint has been reached. (0x80000003) occurred in the application at location (0xdfd6cc7d).   Click on OK to terminate the program".  Interestingly enough, "OK" does not terminate, and I can go back to Library or Develop. 

Champion

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5.9K Messages

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102.5K Points

To see if your GPS coordinates were preserved, in Library grid view, select some of the images and look at the Metadata panel on the right -- do they still show GPS coordinates?

4 Messages

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90 Points

Thanks John.  Yes, it appears s if all photos that had GPS data prior to the upgrade still have their GPS coordinates.   I've tried re-optimizing the catalog, and rebooting my system, but LR continues  to crash when I go to the Maps module.  The crash isn't instant, in fact the initial view comes up, but instead of seeing a map, there's just a big white box where the map should be.   The cursor cycles between normal and hourglass, then after maybe 20-30 seconds, the app crashes.

Champion

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5.9K Messages

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102.5K Points

4 Messages

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90 Points

I hadn't seen that thread when I first posted, but just went through that exercise, and it doesn't have any impact -- still getting the exception dialog.

Champion

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5.9K Messages

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102.5K Points

That's unfortunate.

4 Messages

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90 Points

After rebooting the system, restarting LR it now seems to be working.  I'm suspicious that the problem may relate to LR's being busy updating the XMP sidecar files on moderately large catalog. 

Champion

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5.9K Messages

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102.5K Points

Since LR 3, LR has been very good about updating XMP sidecars in background, even when there are thousands of updates queued up.  But it's certainly possible that something has changed in LR 7 (Classic) -- Adobe has reworked how queued up merges are handled, for instance, and how much CPU exports can take .

26 Messages

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596 Points

4 y ago

Update #2:

My LR Classic map problem seems to have resolved itself. I suspect that there might have been a problem with the handshaking between Google and LR. This morning, all selected images now show on the map. Previously, selecting an image would sometimes display its location on the map, sometimes not. I'm back to being a happy camper!

Employee

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295 Messages

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7.8K Points

4 y ago

Hi Ed,

I am glad that your issue has been resolved. Even we were not able to reproduce this on our end.

Thanks,
Smit
Adobe Lightroom Classic Team

2 Messages

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80 Points

4 y ago

I was having a problem also. Found that Maps show when i'm in full screen mode but not in normal view.