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6 Messages

 • 

124 Points

Thu, Oct 22, 2020 5:05 PM

In progress

Lightroom Classic: (Mac) User Interface slow after upgrading

Hello,

Since upgrading to Lightroom Classic v10.0, all UI-related functionality is painfully slow. All editing functions are working correctly and quickly but scrolling through the catalogue or even scrolling a side panel is taking many long seconds to refresh. Unreasonably long.

Disabling GPU Accellaration has no affect on my Lightroom's performance.

macOS Mojave 10.14.6

Mac Pro (Late 2013)

3 GHz 8-Core Intel Xeon E5

32 GB 1866 MHz DDR3

AMD FirePro D700 6 GB

Responses

carlos_cardona

66 Messages

 • 

708 Points

a month ago

Mac Users: try giving your Mac the "once over"! It may be a corrupt cache or application state that needs deletion:

Download the free Onyx (https://www.titanium-software.fr/en/onyx.html), select the Onyx version for your OS, download, run it, reboot.


In Onyx run almost everything in the Maintenance tab, deselecting things you may not want deleted, like Launch Services . Hit the "Options" button across from "Internet" and check/deselect more stuff like Cookies & Other Site Data, Browser History, Form Values, (which are OFF by default), but make any other choices you want to keep. If you don’t know what something is, google it, or don’t run it, or ask me, then hit Run Tasks. After it's done it will ask for a reboot.

Also try to fix any directory damage by running Disk First Aid from Disk Utility: boot into Recovery Mode, (hold down Command-R when booting). When you're in Recovery Mode go to the Utilities menu and launch Disk Utility, select Macintosh HD (or whatever) and say Repair Disk. When done go to Apple Menu for Startup disk and restart normally.

7 Messages

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140 Points

@carlos_cardona  some people swear to Onyx, some people don‘t... that tool can actually create problems it you don‘t know what you do. Also why would you try to repair something which is not broken, the problem is Adobe Lightroom, not Apple MacOS. And people are seeing it with Mojave (me), other people with Catalina ... this is a broken piece of software. 

7 Messages

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144 Points

Onyx is a very powerful tool for people who know exactly what they're doing. It combines many useful things that one could execute within Terminal with a few lines as well but in an easier way. What's dangerous about this for "regular users" is it's not only easier to do helpful things but also to mess things up. 

Most of these kinds of repairs are not necessary on a regular MacOS installation. And in the few cases when things got really messed up it usually takes (thanks to iCloud) only little time and effort to reinstall MacOS and really start new. 

66 Messages

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708 Points

That's why I ask them to search, or ask me, whatever they don't understand. I can't TELL you how many times I've fixed application issues with Onyx in my 25 years as a Mac IT Engineer! 99% of these users, if I wasn't there, would do more damage if they tried to use Terminal! Reinstalling the OS, that's what Windows techs do!

PS-you don't KNOW whether it's Lightroom Classic OR the Mac OS, or both, it's too complex! Even if LRC is the only app crashing, you STILL DON'T REALLY KNOW! Note how the majority of Mac users are NOT having this issue? What does that tell you? It may be (partially) your OS.

16 Messages

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232 Points

I tried Onyx when I first had this problem, it made no difference. V9 worked great, v10 now has an extremely laggy and slow (almost unusable) catalog/library interface. It's clearly a software issue.

12 Messages

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174 Points

Yes, Onyx is an excellent utility. I jumped through all the hoops listed and more - including reinstalling Mojave. Sadly it's the software at fault, not the hardware and not the OS.

4 Messages

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90 Points

a month ago

Try reducing the resolution of the UI in Lightroom by navigating to the Adobe Lightroom Classic.app in the Finder, and then click on "Get Info."  Check the box to "Open in Low Resolution."  This will allow the UI, including the text in the side panels etc.  to open in low resolution (without affecting the resolution of the image display).  It's worth a shot.  I've been using LRC like this for quite a while and it does seem to improve performance a bit.  And I don't really care if the text is in lower resolution as it is still easy to read.

7 Messages

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140 Points

@brian_corrigan_7501389 the problem is not the UI, the problem is how it deals with data. LR9.2 was working almost flawless for me, LR10 is a piece of ... software.

4 Messages

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90 Points

casper_pedersen_7749526, I was responding to the issue presented by the OP who stated that...."Since upgrading to Lightroom Classic v10.0, all UI-related functionality is painfully slow. All editing functions are working correctly and quickly but scrolling through the catalogue or even scrolling a side panel is taking many long seconds to refresh. Unreasonably long."

He stated that HIS issue was with the UI, so I thought I would offer a potential band-aide that might make it easier for him to use the software until the next update.  Perhaps YOUR issues are different than the OP's issue, who stated very clearly that he is having an issue with the UI only. You may be 100% correct about your assessment/solution, but I was just trying to be helpful.  Perhaps your advice would be more valuable to him.
 

18 Messages

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232 Points

@brian_corrigan_7501389 What OS supports this, Mojave does not.

7 Messages

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140 Points

@DYP actually it runs just fine on Mojave - please provide a link to Adobe documentation which states that it does not.

18 Messages

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232 Points

I run Mojave and version 10 does not run fine on that OS.

The same slowness that is being reported but I did notice the turning off Use Graphics Processor does make it run faster.

4 Messages

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90 Points

@DYP, are you asking what OS supports the ability to"Open in Low resolution?"  I am on Catalina and that option is available.  I'm not sure if that option exists in Mojave.  I have also turned off the Graphics Processor option within LRC v10, and it seems to help with general slowness.....for me.

66 Messages

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708 Points

Yes, "Open in Low Resolution" has been around for many Mac OS's. As I remind Mac Users, have you RUN ONYX and FIXED DIRECTORY DAMAGE with Disk Utility, like I suggested earlier in this thread? If not, please do this before posting again?

(edited)

18 Messages

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232 Points

"Open in Low Resolution" is not available in Mojave. If it is then it is some where other than in Get Info. Or, maybe on certain hardware configurations.

(edited)

40 Messages

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762 Points

Same Here.. Similar Config.

2013 Macp Pro

12 core

64GB Ram

2TB Internal SSD

Dual AMD FirePro D700 6gb Graphics Cards

GPU acceleration enabled

Catalina 10.15.7

(edited)

4 Messages

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92 Points

LrC10 does not run fine on Mojave nor Catalina as I have machines running both.

There is no option to run in Low Res Mode via Get Info on Mojave for the LrC app.

I haven't checked on Catalina but that isn't my computer I normally use Lr on so I really don't care if it has it or not.

And no I'm not going to run Onyx as that will do nothing to help with this.  Going back to 9.4 fixes everything.  10.0 is broken on MacOS and needs to be fixed.

1 Message

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64 Points

a month ago

Same problem here:

2013 MacPro 3.5 GHz 6-core Xeon X5, 64GB RAM, AMD FirePro D500

v10 UI so slow it is not usable.

Employee

 • 

104 Messages

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1.9K Points

@mpierce0519  Can you change monitor custom profile  to "SRGB" or AdobeRGB and share your feedback ?

 

Thanks

Mayuri

3 Messages

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92 Points

Same problem for me (Mac Pro 2012, 64Go Ram, Radeon RX 580, OS X 14.6). Very slow in Library mode using personal ICC profile or even Adobe RGB 1998.

Definitely faster by using any sRGB profile such as sRGB IEC or Epson RGB or Generic.

7 Messages

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144 Points

a month ago

So I've made some progress testing on my system and would be glad if some of you with similar hardware (Intel i9, Radeon VII 16gb, 128GB DDR4, Samsung 970 Evo NVME) could test the same. 

Before v10 it made little to no difference if I had the RAW files on the SSD or on a fast, internal HDD. After the v10 update, my daily catalog wasn't usable anymore, to slow. Deactivating GPU support helped a little bit.

This morning I selected the 1400 images I'm working on right now and exported them as a new catalog (including previews AND RAWs) to my NVME drive. Deleted lots of old stuff from this drive to make sure, I have at least 1/3 free space. Then opened the new catalog in LR, already much smoother. Went to LR settings, reactivated full GPU support, emptied Camera RAW cache und video cache and now LR is running smoother and faster as ever before :)

10 Messages

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168 Points

I tried all that as well, except for moving the images to my SSD (Samsung 970). I'll have to give it a try.

7 Messages

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144 Points

Give it a try, it’s what made the difference for me. I had tried all of the above before as well with no success.
Seems to me the new version is making a lot more requests to the RAW files than earlier versions

4 Messages

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92 Points

I have my RAWs on an external SSD but my only inputs are USB 3 to the iMac.  I will try putting the RAWs on my internal iMac SSD and see if that helps when I get home this evening.

4 Messages

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90 Points

a month ago

Same for me!

Inredible Slow scrolling! 

 

macOS Catalina

 

Modellname: Mac Pro

Modell-Identifizierung: MacPro6,1

Prozessortyp: Quad-Core Intel Xeon E5

Prozessorgeschwindigkeit: 3,7 GHz

Anzahl der Prozessoren: 1

Gesamtanzahl der Kerne: 4

L2-Cache (pro Kern): 256 KB

L3-Cache: 10 MB

Hyper-Threading Technologie: Aktiviert

Speicher: 64 GB

4 Messages

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90 Points

Maybe a useful additional information:
The thumbnails in the Develop module (bottom row) are very fluid!
But the library module is terrible (not usable).

10 Messages

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168 Points

I noticed this too. Develop module was more usable but still noticeably slower than 9.4.

4 Messages

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90 Points

How can I go back to the old version? V10 is not usable!!!!!

7 Messages

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144 Points

When upgrading the catalog LR automatically creates a backup of the "old" catalog. As the upgraded one is not compatible with older versions, you need to find that last backup and open it with the previous version (that you need to reinstall of course, in case you already deleted it)

4 Messages

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90 Points

Thanks! 
I'm back on V9.4 What a difference!

By the way, I tried your tip regarding SSD. It did not bring any improvement for me. A library with 1200 photos is not manageable in V10.

This is really embarrassing! 

21 Messages

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270 Points

It's not just slow. The masking has issues. Check it out. Would recommend reverting to V9 for now.

21 Messages

 • 

270 Points

Got a new iMac a week ago. LR 9 was fine and then I upgraded to LR 10. Made my new iMac look like an old PC-XT :)

Adobe Administrator

 • 

8.6K Messages

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122.3K Points

a month ago

We are investigating this issue. Thank you for all the reports and additional information. 

Make sure you are clicking the Like button on the top so we get a better feel for how many are affected by this issue. 

(edited)

 Adobe Photography Products

Quality Engineering - Customer Advocacy

16 Messages

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232 Points

Same problem for me since v10. The library module and generally navigating the catalog is almost unworkable running on Mojave, everything on SSDs, 16GB RAM, 12 cores. Was totally fine on v9. Contacted support and they asked me to import some images into a brand new catalog, same problem, even with just a few images catalog is extremely slow/laggy.

16 Messages

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232 Points

To add I can confirm that (after trying what someone mentioned earlier) resizing the Mojave Lightroom window to make it smaller (like half the size) makes it run much quicker in the Library module, otherwise I get 1-2 seconds lag between each image click, and scrolling is very laggy and jerky.  Hope this helps your engineers in fixing the issue.

16 Messages

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232 Points

My system:

Lightroom Classic version: 10.0 [ 202010011851-ef6045e0 ]
License: Creative Cloud
Language setting: en-GB
Operating system: Mac OS 10
Version: 10.14.6 [18G6032]
Application architecture: x64
Logical processor count: 12
Processor speed: 3.3 GHz
SqLite Version: 3.30.1
Built-in memory: 16,384.0 MB
Real memory available to Lightroom: 16,384.0 MB
Real memory used by Lightroom: 5,947.0 MB (36.2%)
Virtual memory used by Lightroom: 16,034.0 MB
Memory cache size: 725.0MB
Internal Camera Raw version: 13.0 [ 610 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2
Camera Raw virtual memory: 1819MB / 8191MB (22%)
Camera Raw real memory: 1908MB / 16384MB (11%)
Displays: 1) 1920x1200, 2) 1920x1200

Graphics Processor Info: 
Metal: AMD Radeon HD Tahiti XT Prototype

Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Volumes/SSD STORAGE/Lightroom/Lightroom Catalog MK main-v10.lrcat
Settings Folder: /Users/studio/Library/Application Support/Adobe/Lightroom

Installed Plugins: 
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) Facebook
4) Flickr
5) Nikon Tether Plugin
6) OPAL - Opacity Slider

Config.lua flags: None

AudioDeviceIOBlockSize: 512
AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default (Fireface 800 (94F))#{comment}DVAAU-4201250: Open the audio hardware preferences page.
AudioDeviceNumberOfChannels: 28
AudioDeviceSampleRate: 48000
Build: LR5x42
CoreImage: true
GL_ACCUM_ALPHA_BITS: 0
GL_ACCUM_BLUE_BITS: 0
GL_ACCUM_GREEN_BITS: 0
GL_ACCUM_RED_BITS: 0
GL_ALPHA_BITS: 8
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_UNITS: 8
GL_MAX_VIEWPORT_DIMS: 16384,16384
GL_RED_BITS: 8
GL_RENDERER: AMD Radeon HD Tahiti XT Prototype OpenGL Engine
GL_SHADING_LANGUAGE_VERSION: 1.20
GL_STENCIL_BITS: 8
GL_VENDOR: ATI Technologies Inc.
GL_VERSION: 2.1 ATI-2.11.22
OGLEnabled: true
GL_EXTENSIONS: GL_ARB_color_buffer_float GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_draw_buffers GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_instanced_arrays GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_provoking_vertex GL_ARB_seamless_cube_map GL_ARB_shader_objects GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shadow GL_ARB_shadow_ambient GL_ARB_sync GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_float GL_ARB_texture_mirrored_repeat GL_ARB_texture_non_power_of_two GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_transpose_matrix GL_ARB_vertex_array_bgra GL_ARB_vertex_blend GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_window_pos GL_EXT_abgr GL_EXT_bgra GL_EXT_bindable_uniform GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_clip_volume_hint GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_draw_buffers2 GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_provoking_vertex GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture_array GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc GL_EXT_texture_env_add GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp GL_EXT_texture_rectangle GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array_bgra GL_APPLE_aux_depth_stencil GL_APPLE_client_storage GL_APPLE_element_array GL_APPLE_fence GL_APPLE_float_pixels GL_APPLE_flush_buffer_range GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_packed_pixels GL_APPLE_pixel_buffer GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_specular_vector GL_APPLE_texture_range GL_APPLE_transform_hint GL_APPLE_vertex_array_object GL_APPLE_vertex_array_range GL_APPLE_vertex_point_size GL_APPLE_vertex_program_evaluators GL_APPLE_ycbcr_422 GL_ATI_blend_equation_separate GL_ATI_blend_weighted_minmax GL_ATI_separate_stencil GL_ATI_texture_compression_3dc GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_ATI_texture_mirror_once GL_IBM_rasterpos_clip GL_NV_blend_square GL_NV_conditional_render GL_NV_depth_clamp GL_NV_fog_distance GL_NV_light_max_exponent GL_NV_texgen_reflection GL_NV_texture_barrier GL_SGI_color_matrix GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod 

16 Messages

 • 

232 Points

Also enabling or disabling GPU acceleration makes no difference

(edited)

57 Messages

 • 

830 Points

@Rikk I uninstalled and reinstalled and ran it got real good for a while, but has since slowed down, but near as bad as it was.  Yesterday if I went from Keyword List to Keyword it would take 8 sec, today it was instantaneous  after the reinstall but now it takes 3 secs.

1 Message

 • 

62 Points

a month ago

I have the same problem with LR 10.0! Each click needs 1-2 seconds until I can see a reaction. With LR classic 9.4 I did'nt have any problem! It's impossible to work with the new release. I hope, there will be a solution quickley – thank you!

1 Message

 • 

68 Points

a month ago

I too would like to revert back to v. 9 - major delays, barely usable!

1 Message

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60 Points

a month ago

Culling images in this LR 10 update is a pain. Having a camera tethered to it with active tethering connection makes it even slow. A pain for all in studio image culling with clients. Loupe view is even way slower than viewing single images in survey mode.Please get this sorted FAST!

1 Message

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64 Points

a month ago

I have the same problem with LR 10.0. Each click needs 1-2 seconds until I can see a reaction and the pictures don't load immidiate and first have a grain overall the image. With LR classic 9.4 I did'nt have any problems too! It's impossible to work with the new release and culling and organizing pictures is a pain. I hope too, there will be a solution soon. Thank you!

6 Messages

 • 

116 Points

a month ago

I am also experiencing this after upgrading. Specifically, LRC10 is experiencing a delay when switching between photos in the Library Loupe view.

It appears tied to the zoom level:

  • When the zoom is set to 100% or greater, the performance is normal.
  • But when zoom is below 100% (whether a preset value like 50%, Fit, Fill, or a custom value like 71.2%), it takes 3-5 seconds to switch between photos, and the spinning beachball appears.

Other notes:

  • Slow down (with beachball) also happens when shift- or command- selecting multiple thumbnails in the Filmstrip
  • This issue happens with files that LR9 handled nearly instantaneously, and that are pre-rendered 1:1 previews.
  • Other parts of the UI (dragging sliders in Develop) are not impacted.
  • I do have an older, but still supported, video card. Changing the "Use Graphics Processor" (Preferences >  Performance) setting from the default Auto to either Off or Custom doesn't resolve this.

 Thank you.

My system: OS 10.15.7, on Mac Pro (Late 2013) 2.7 Ghz 12-core Xeon with AMD FirePro D500 3GB, 64 GB RAM.

(edited)

1 Message

 • 

62 Points

a month ago

I am also experiencing the slow scrolling issue after upgrading to LR 10. I am on a maxed out 2020 iMac with Radeon Pro 5700 XT 16GB. It is slow and painful to navigate through my catalogs this way. Downgrading to 9.x until this gets sorted out.

(edited)

4 Messages

 • 

92 Points

a month ago

Just adding my voice to the conversation.

late-2015 5K iMac

4Ghz i7

24GB RAM

Radeon R9 M395X 4GB

Mojave 10.14.6

Terribly slow UI throughout.  Scrolling grid view in Library is painful.

When you stop scrolling takes a few seconds to update the shooting info displayed around the thumbnails.  

Basically doing anything is just laggy.  Opening the paint brush for keyboarding...slow. On and on.

I'll be rolling back to 9.4 before my next shoot unless new version is out.

4 Messages

 • 

90 Points

a month ago

I know this thread is for LR10 and I posted my experience above, I wrote that on my PC it works ok but on MBP it's unusable. So today I tried to edit one photo (24Mpx) in Photoshop on my beefy PC and it was horrible. In a very basic document with few layers, I couldn't even brush one layer mask without stuttering. On the same machine, I edited lots of complex files without any problems. Something is wrong with this update :/

2 Messages

 • 

74 Points

a month ago

I'm running almost exactly the same setup except for 64GB 1866 MHz DDR3. LR10 became unusable. I tried all of the suggestions from the Facebook Lightroom User Group and then some to no avail. I finally threw in the towel and uninstalled 10.0, reinstalled 9.4 and brought LR back to life. I really can't understand how PremierePro, Photoshop and all of the other Adobe CC apps are just fine but Light Room slowed down at least 40%.