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6 Messages

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124 Points

Thu, Oct 22, 2020 5:05 PM

In progress

Lightroom Classic: (Mac) User Interface slow after upgrading

Hello,

Since upgrading to Lightroom Classic v10.0, all UI-related functionality is painfully slow. All editing functions are working correctly and quickly but scrolling through the catalogue or even scrolling a side panel is taking many long seconds to refresh. Unreasonably long.

Disabling GPU Accellaration has no affect on my Lightroom's performance.

macOS Mojave 10.14.6

Mac Pro (Late 2013)

3 GHz 8-Core Intel Xeon E5

32 GB 1866 MHz DDR3

AMD FirePro D700 6 GB

Responses

3 Messages

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84 Points

21 days ago

Since upgrading to Lightroom Classic v10.0. Not building smart previews, follow directions to build smart previews tells me smart previews built yet shows me smart  previews not built? Forever to load, presets may or may not work (depends on how long you want to wait). Switch to edit in topaz, save file, may return may not. Same with other programs. Freezes. Sometimes brushes work. Sometimes not. OR maybe I didn't wait the hour or two to find  out? In other words, damn near everything, everyone else has mentioned. Go to fixes work around page (Wait? Long time subscriber not employee???). Sometimes shut down and reboot works, sometimes not. Other programs work. In other words this is not a hardware problem (Imac updated) it's damn buggy software.  I'm not a programmer, I got no clue. I just pay for something and silly me, think it will work.

9 Messages

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146 Points

20 days ago

Just out of curiosity, I created a new catalog containing less than a hundred 12MP DNGs with standard previews to see if that makes a difference - it does not. The issues are the same compared to my main catalog that contains nearly a hundred thousand images. So this bug appears to have nothing to do with the size or the age of the catalog...

(edited)

9 Messages

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146 Points

FWIW, I'd like to voice my opinion that for quite a few versions now, the UI performance of LR in Grid-view on the Mac has been sub-standard, and it is my guess that the current issues are just an extreme manifestation of a sub-optimal implementation.

In my life as a system integrator in the video post-production and broadcast space, I regularly deal with media asset management solutions of many different vintages, and just about all of them perform the task of displaying a grid of video proxies (sic!) and a bit of metadata much faster than LR does the same with stills, even clunky old Java applications running on old hardware. It is my belief that however this functionality is implemented in LR is nowhere near as optimized as it could be.

Just for comparison, take a look at Bridge. Cataloging and browsing the same folder of less than a hundred images I did my above test with, uses CPU-resources much more efficiently and is way more fluid in Bridge CS6. And Bridge 2021 is faster yet, even while it is building previews (at lightning speed, I might add). I'm aware that this is comparing apples with oranges, but it might just be a good idea for the LR team to have a chat with the Bridge team on ways to implement a browser of that sort...

I'm not trying to bash Adobe here - far from it: I love LR and I think it's a fantastic tool that does so many things so well. But I really do wish that browsing performance and consistency of functionality in dual-screen mode was as good as the core of the image editing functionality in the Develop module.

With that said, I'd like to encourage Adobe to keep up the excellent work and look forward to future improvements with this regard...

(edited)

3 Messages

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84 Points

I did all the standard stuff i.e. update everything, cleared cache, increase storage, deleted programs that may be causing a conflict, etc. I've come down to what you may be referring to. IF I open lightroom and only use lightroom features it will be slow but usable. Where it breaks, down for me, is if I involve, another program, including but not limited to photoshop that everything starts to deteriorate rapidly. Example I can send an image to Topaz and receive no image message, then all of a sudden image shows and I can use topaz (but sometimes not so I spend minutes looking at a blank screen waiting to see what it is going to do) but not send image back, I can send the image to desktop and then send it back to LR and continue to work. So one might conclude well Topaz has a problem. Thing is, the same occurs if I send from lightroom to photoshop for editing. IT may or may not work. It appears that every action taken exacerbates the previous problem until it's like your playing with a tangled ball of yarn and even brushes won't work, the only way out is to shut down. Unfortunately when this is happening it appears everything else on my computer starts acting up. Again, shut down and reboot. I can  not get through 10 photos, at most, before throwing my hands up. Lightroom is short circuiting for lack of a better term. I was about to buy new ram and a another hard drive but I am see that is not going to be the solution. The problem is the program. I love LR as well. But if I can't use it?   

2 Messages

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70 Points

20 days ago

Hi Rikk

I am quite dissapointed at how Adobe is handling this situation.  Upgrading to V10 has cost me weeks of lost productivity.  I kept searching for a solution and then finally stumbled upon this post addressing the issue.  Lightroom has become unusable for me -- as someone else mention -- I wish we can send a video showing how incredibly slow the UI is.  You should work this slow and see how it feels.

Your suggestion of changing the color profile does solve the speed problem but I would think that a massive company the size of Adobe realizes -- that color is critical -- changing the color profile to see incorrect color is good for what????

Finally, I took up your suggestion of downgrading -- well you omit one CRITICAL piece of information -- the database is already upgraded to V10 and V9.4 Lightroom can not open it.  So again -- what good is the downgrading suggestion?  I have 400,000 images -- I should start again?

Dan Kosmayer

Dan Kosmayer (Kozzi)

carlos_cardona

67 Messages

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718 Points

Kozzi: now you know what every IT guy knows: don't upgrade until you check! Wait until you get the "all clear" from Jeff Harmon (Photo Taco Podcast) or Victoria Bampton (lightroomqueen.com) that it's OK to upgrade (it's not yet!) For next time? Best advice: get an IT guy to help you!

113 Messages

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1.8K Points

@Kozzi Dan, the old Lightroom catalog is still there. The catalog upgrade only occurs to a copy of the catalog. This copy has "-v10" appended to the name.

Your old v9.x catalog is still on your hard drive and you can open it after downgrading. With a few more steps you can also avoid having to rebuild the previews. See here.

2 Messages

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70 Points

Hi Alexander -- Thanks for the response

Yes I read that except that I have been working on my catalog the last few weeks, so losing the changes is not an option.

Dan Kosmayer (Kozzi)

1.8K Messages

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21.7K Points

@Kozzi The solution is go back to the older version PRIOR to this bug which Adobe IS working on and does not affect all Macs. Use the Creative Cloud application and select... then ”other version” and back to work until the next release.

Author “Color Management for Photographers"

1.8K Messages

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21.7K Points

Yes I read that except that I have been working on my catalog the last few weeks, so losing the changes is not an option.

Save those specific image edits in a DNG, you'll retain them. Catalog edits like collections, probably not.

Author “Color Management for Photographers"

2 Messages

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72 Points

20 days ago

I've the same problem on a PC with Intel i9 8-cores, 32 GB of RAM and full SSD.
What I see and LR is hanging is one virtual core going to up to 100%, only one core, the others do nothing. I tried to disable the GPU but no change.

The PC is only used for LR so there is no CPU charge coming from any other task.

It's very boring to treat photos is these conditions.

637 Messages

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7.9K Points

As I've no problems with a slightly slower PC, 6-core Xenon, 64 GB ram, multiple SSDs; what's different between our machines.

 

Let's start with: are you using plugins, I do not? 32 bit plugins are causing multiple problems from performance to crashes.

 

(edited)

2 Messages

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72 Points

Thank you for your answer @bill_3305731 , I use no plug-in at all in LightRoom.

I'm not sure I have the same problem as others in this discussion cause my gridview works pretty well. Lightroom is slow in photo editing mode. Each time I click on a tool it takes around 5 or 6 seconds to react, and the same when I unselect the tool.

Also, I have 2 monitors but only use one in LR (no secondary display enabled in LR).

637 Messages

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7.9K Points

I also have 2 monitors and have Lightroom maximized on one. 

 

I caused a similar problem for myself last year but it was only when I used a tool, not just clicking on it. I moved the images folder to the Google Drive folder. As each adjustment was externalized to the Lightroom catalog and the XMP file, Google locked the files until they were uploaded to the cloud.

 

But I can't think of anything that would cause a delay from just selecting a tool for use. 

 

This is a real stretch. In the very early days of Microsoft Word, the first use of a feature caused a delay while that component was loaded. Because computers didn't have much memory, this was a common architecture but I'd be surprised if Lightroom was architected like this. 

3 Messages

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82 Points

19 days ago

Brand new 2020 27" iMac: 3.8 GHz 8-Core i7 with 32 GB RAM and AMD Radeon Pro 5500 XT 8 GB graphics.  Using a custom display profile generated with the latest i1Profiler I am seeing very slow/laggy performance when scrolling the library grid view.  As suggested above, I switched to the sRGB profile and it is much improved. 

Unfortunately, I can't downgrade at this point - I have made too many modifications to the library, etc. in getting it transferred from my old computer.  So, I guess I will use sRGB when organizing/selecting, and then my custom profile when editing until there is a fix.  I'm glad I found this post!

637 Messages

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7.9K Points

Do you have a Windows machine available? It is possible that you could copy your catalog and photos to that machine to use until a fix comes for the Mac. You can use your license on 2 machines. Other than the time involved, it isn't very difficult to more between the two OS. 

 

If you do this, make sure that you do not check Auto Mask for the Adjustment Brush. I think that is the only serious problem we currently have on Windows other than the plug-in issue that everyone is dealing with. 

1.8K Messages

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21.7K Points

@heinphoto What resolution are you driving the iMac? 

Author “Color Management for Photographers"

3 Messages

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82 Points

Andrew: 5120 x 2880 (Default)

Bill:  I don't have access to a Windows machine with adequate horsepower for Lightroom.  However, I can live with this for the time being.

(edited)

637 Messages

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7.9K Points

Your ignorance is only exceeded by your arrogance. 

11 Messages

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172 Points

Carlos, what a worldclass stupid answer...

637 Messages

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7.9K Points

Ah, now your rubbish responses make sense as you are a student of superstition. 

1.8K Messages

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21.7K Points

Andrew: 5120 x 2880 (Default)

If you lower it does it help the issue?

Author “Color Management for Photographers"

Adobe Administrator

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8.6K Messages

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122.6K Points

@soundrats @bill_3305731  I would like both of you to clean up your posts.
Personal attacks, name calling and the like are not tolerated here. If you cannot keep it civil, there are other places on the internet that will welcome you. 

Adobe Photography Products

Quality Engineering - Customer Advocacy

11 Messages

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172 Points

Feel free to what you want to clean... I do not mind... 

Cheers Tom

2 Messages

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70 Points

18 days ago

Hi all,

Similar issue for me on v10 with two main drivers (9.4 was fine):

- UI very slow, typically scrolling down library and panels is barely usable. As if it was hard to access the database (thumbnails pixellised sometimes, even if already built)

- Power consumption & fan usage increased a lot (actually fan is now used systematically on library with limited/no action - was not the case earlier - not normal)

Standard MacBook Pro 16'' config with no external monitor: 16'' at higher res (low scale), i9 2.3 Ghz, 32Gb ram, Radeon 5500M 8Gb, SSD 2Tb

The workaround linked to profile did not work. I cannot unfortunately move back to 9.4 as I  performed a lot of classification in between (painfully !!)

Please help :)

Kind regards

Julien

(edited)

3 Messages

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82 Points

Andrew: 5120 x 2880 (Default)

If you lower it does it help the issue?

Andrew, I am still familiarizing myself with how the iMac/Catalina handles the Retina display resolution.  I had been using the "Default" resolution, which "Looks Like" 2560x1440. 

Using the i1profiler custom display profile, if I lower it to 2048x1152 it is still laggy, but is better once I lower it further to 1600x900.

Using the sRGB profile the performance is acceptable up to 2880x1620 and then starts to deteriorate again at 3200x1800.

I am judging this purely subjectively based on how smoothly the catalog grid scrolls with Lightroom at full screen at the specified resolution.

1.8K Messages

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21.7K Points

Ok thanks. Seems profile plus display resolution play a role. Good info.

Author “Color Management for Photographers"

2 Messages

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70 Points

hi

i also noticed the same kind of behavior here.

in fact the lagging reduces when I change the scale of my 16” Mac book pro display (I use the smallest available scale Allowing more information). it is better at default for instance which way too big for me (menus and fonts)

note that changing to srgb as a turnaround has little if not any effect  

Julien

2 Messages

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72 Points

18 days ago

Same issues on a iMac

macOS Catalina 10.15.7

iMac 2017

3,4 GHz 4-Core Intel i5

24 GB 2400 MHz DDR4

Radeon Pro 570 4 GB

2 Messages

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72 Points

Also reinstalled Mac OS, Adobe suits including LR on a new internal SSD (changing to Solid State Disk) hoping LR runs better but it wasn´t helpful

I would say it´s a software´s update bug

I hope a new fixed update so so soon

9 Messages

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146 Points

Hello all,

I just stumbled upon what in hindsight is a rather obvious work-around for all those running dual-display setups and who (like me) are using the secondary display primarily for grid-view. If you set the profile of the secondary display to sRGB and set the primary display that you use for editing to use your custom profile, you can browse your catalog fluidly on your secondary display while performing color-critical work on your primary display. That's what I'll be doing until Adobe comes up with a fix...

HTH,

Ron

Edit: now I can turn on extras and badges again in grid view - yay! :)

(edited)

5 Messages

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102 Points

Thank you, My screens are set that way as well and it makes a lot of sense. Let me give it a try.  

9 Messages

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146 Points

My pleasure! Thinking a bit further, this may also be a solution for all those who don't normally use a dual-display setup but who have the desk space available for an additional display...

(edited)

5 Messages

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102 Points

Yes, it's a great workaround.  While I still see spinning beachball in library module when I select an image and for that image to appear on the main window which is on the 4K display, I don't use library module functions that much on the main window so this workaround is great.

Likewise, it works well when I need to use the main window while in the library module such as editing keywords, publishing on online gallery through plugins, or even selecting folders in a catalog, I can bring the main window over to to secondary display that is set to sRGB. 

It's a slight inconvenience but I'd take that extra step than to see spinning beachball at every turn.

9 Messages

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146 Points

I'm happy to hear it works for you, too. One of my main reasons for using a dual-display setup is that it does away with the need to leave the develop module to access grid view...

2 Messages

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70 Points

16 days ago

Is there a known issue with LR 10.0 and Big Sur?

My entire computer freezes when working in the development module and I have to force shutdown and reboot my system. The freeze does not prompt a crash report from Adobe but occasionally does from Apple after the reboot.

I have two Macs, one a MBP and another a Mac mini, both have vanilla installs of LR 10.0 with no additional plugins or presets. Both systems are exhibiting the exact same problem.

Note: This comment was created from a merged conversation originally titled Lightroom Classic 10.0 fully system crash macOS Big Sur

22 Messages

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250 Points

16 days ago

Hello.

On the new big sur system I have a problem with scrolling and browsing photos.

When I browse photos in the library, it's slow.
Editing scrolling (basic, tone curvem, color, color grading) is slow. When I pull the scroll bar, it's fast. When I scroll, it's slow.

Note: This comment was created from a merged conversation originally titled Big Sur - scrolling and browse is slow (Mac Pro 2013)

22 Messages

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250 Points

16 days ago

same problem - after updating to Mac OS Big Sur.

1.8K Messages

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21.7K Points

@fotimelasku It's not Big Sur but a bug with some Macs, display profiles and perhaps display resolution.

Author “Color Management for Photographers"

22 Messages

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250 Points

It is strange. in my Mac Pro I had a disk with OS catalina - there was no problem. Yesterday I bought a new disk, inserted it into a Mac and installed Big Sur - since then the problem has occurred.

1 Message

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60 Points

16 days ago

Posting to follow.

Same problem with 2019 Mac Pro and dual Apple displays.

Mike

1 Message

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60 Points

12 days ago

I am also having hugely frustrating issues of lag on my iMac 2015 (late) using Lightroom ever since updating to v10. I also recently updated to Big Sur (not a wise choice I must admit in retrospect, but done it now). I see this issue has been going on for a while now from the length of this thread. Is there any hope on the horizon? I may look into downgrading to previous version. Very disappointed with Adobe over this.... have even considering media upgrading my ram to cope but hoping it will be resolved by Adobe before suffering the cost. Thanks. 

637 Messages

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7.9K Points

12 days ago

System with no problems on MacOS with Lightroom V10

 

My son has a 16" MacBook Pro (i9, 32GB RAM, Apple supplied internal 2TB SSD) with multiple catalogs (images going back 10 years) that have been updated to V10 and he has none of the problems with V10 on MacOS that have been reported on this forum, he's tried to recreate all of them without success. 

  • most of his images are Canon APSC DSLR, Fuji X-T3 and a couple of iPhones
  • a wide mixture of RAW and JPEG images including a few TIFFs 
  • using a Dell P2715Q 4K monitor 
  • no plug-ins
  • no added presets 
  • standard sRGB profile 
  • all Lightroom components on the internal 2TB SSD 
  • no catalog corruption 
  • no crashes 
  • no slowdowns 

113 Messages

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1.8K Points

@bill_3305731 

What you're doing here borders trolling: "standard sRGB profile" - SHOCKER!

Suggestion: if you're bored, take a walk instead.

16 Messages

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232 Points

11 days ago

As others are suggesting here, I changed from my colour managed profiles on my dual screen setup to the 'Generic RGB Profile', it 'solved' the issue of slow library. Hopefully a fix is coming soon as it does seem a lot of people are getting same diagnosis.

22 Messages

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444 Points

8 days ago

Lightroom desktop 10.0

Very slow since last update

Going through recent photos added to my IMAC and taken ages to go from one photo to another. That slow had to check that was in Library model rather than Development and was in Library model. Taking nearly 2 seconds to go from one photo to another and have 700 photos from last import to go through. Had to give up as so slow and tried again today and the same.

Note: This comment was created from a merged conversation originally titled Lightroom Classic: Slow since v10 update

Adobe Administrator

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825 Messages

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14.9K Points

This thread is being merged into an authoritative thread for better tracking and response.