Lightroom Classic: (Mac) Crashes - GPU

Yep! I'll test it out.

@Rikk Please add me to the list, I will be happy to test the fix   

@Rikk

@Rikk Please add me to the list.  I've experience this problem for the last 3 days.

@Rikk Add me to the list also. Lightroom does not freeze per se, but I get the spinning ball every time I try to make an adjustment. The worse is the gradient tool.

@Rikk We are experiencing this same issue and have a computer whose specs match the original poster's exactly. We also are on macOS Big Sur 11.1. I am using LR 10.1.1 and Camera Raw 13.1. We never get any pop-ups to submit error reports to Adobe after one of these events. Note that if I do not force quit, the freezes and graphics glitches (color streaks, patchy and broken images, etc) stop so the program doesn't "crash", it just becomes unusable.

I am not sure if this is related but when we try to edit a LR image in PS, we get an error "This version of LR may require PS Camera Raw plug-in v 13.1 for full compatibility". Note that LR is reporting that CR 13.1 is installed there. I am on PS 22.1.1. but CR plug-in is only shown to be 12.4.0.555 through PS. When I l look for updates through PS none are shown. No dialog pops up when I select PS>Help>Updates.

We would be happy to help you test any solutions.

Jason

@Rikk

I am also experience GPU issues with Lightroom on Big Sur 11.1. Do you have any time frame on when you will have a version out that operates normally. The system basically hangs and or sometimes with spinning ball forever. 

regards, tony 

@Rikk hello I’m having all the same issues with 2019 iMac ..constant crashing and spinning ball...I’d like to try it...

Hi I’m using LR Classic 10.11 and it keeps crashing with Mac Catalina 10.15.7 on a 2019 MacBook Pro. Any idea when  this bug get fixed? Is there a work around? I have not updated it to Mac OS Big Sur. Should I try that? 

I just bought a new Macbook Pro 15" with a 4TB drive for the purpose of managing my photos in Lightroom Classic. For the last year or so, using my older Macbook air, Lightroom sent messages that said I could not update to the newer LR  versions due to my old computer, so it seemed like it was time. 

But LR Classic 10.11 keeps crashing (spinning wheel, force quit...) with Mac Catalina 10.15.7. 

What is the best solution for now? Thank you very much

Turn off GPU acceleration in LR should stop the crashes, but LR will be painful to use.

Thank you - I did something with the graphics this afternoon. Will check...Still painful, but may be less so than before. Will work on it again in the morning. Need a break. So frustrating!

@Rikk I have this issue as well. LrC 10.1.1

Big Sur 11.2.1

iMac Retina 5k 27 inch Late 2014

4 GHz Quad-Core Intel Core i7

8 GB 1600 MHz DDR3

AMD Radeon R9 M290X 2 GB

glad to test if you send the file on.

Thanks for the offer, @childschloe  but we do have adequate testers for this issue at this time. 

@Victoria_Bampton_Lightroom_Queen Hi Victoria, I am using MacOS Catalina, version 10.15.7. Thanks for asking. Regards, Pericles

Since upgrading to Big Sur on iMac Desktop 5K Retina, I too have had crashes with Lightroom Classic version 10.1. I am also now afraid to use Camera Raw as it too freezes momentarily. Varies in time lapse, when I try to use the texture or clarity adjustments. I'm having to go straight to photoshop as soon as my images are opened in Camera RAW.  Why would you release  to customers a program they are paying for that isn't up to the job? People's livelihoods depend on stable software.

Don't panic that they're a bit quiet, most of Adobe is shut down for a few more days. They are aware and working on a solution though.

Thanks for your post Victoria. Great to know from you that Adobe is aware and working on a solution. Happy New Year. 

There is no Adobe Crash Dialog since the system freezes completely and then crashes. There is a Mac Crash Report though. I sometimes commented before sending the crash report that I was using adobe Lightroom.

The problem is also reported here: https://community.adobe.com/t5/lightroom-classic/lightroom-keeps-crashing/m-p/11722193?page=3#M219159

For me it did not help to use the previous version of Adobe, since the new catalogue is not supported.

While the system is not crashing when turning off the GPU, Lightroom gets super slow and unusable without.

@Rikk I have no dialog.

Thanks for sharing this Chrisb, I also saw a Photoshop upgrade which I am reluctant to perform. The perilous ways of working with Adobe products! 

The same here!!!!!!!!!!!! months!!!!!!!!!, what happens????????

I hesitate to upgrade to Big Sur!

A common problem with the current version. Try turning GPU to Off (Preferences) - I found this made a huge difference.

It is an acknowledged bug being worked on by Adobe.

Thanks Paul,

That seems much better.

Has anyone encountered any problems associated with Big Sur?

This thread is being merged into an existing authoritative thread for better tracking and response. 

@TimberLanePhoto same problems here and especially with Camera raw 13.1. I have to avoid it like Covid 19. If I try to use the Dehaze, Clarify or Texture tools it immediately freezes on me for about five minutes.

Thing I can't understand is why does Adobe release software that is unstable?

Attention Mac Crashers:

Try Onyx to rule out a corrupt cache or application state, instructions below (I was a Mac IT pro for 25 years). I've fixed app issues hundreds of times with it! Download the free Onyx (https://www.titanium-software.fr/en/onyx.html), select the Onyx version FOR YOUR OS, download, run it, reboot.

In Onyx run almost everything in the Maintenance tab, deselecting things you may not want deleted, like Launch Services. Hit the "Options" button across from "Internet" and check/deselect more stuff like Cookies & Other Site Data, Browser History, Form Values, (which are OFF by default), but make any other choices you want to keep. Don’t know what something is? Google it, or ask me, or don’t run it, then hit Run Tasks. After it's done it will ask for a reboot. You will see you've gained some hard drive space.

Also try to fix any directory damage by running Disk First Aid from Disk Utility: boot into Recovery Mode, (hold down Command-R when booting). When you're in Recovery Mode go to the Utilities menu and launch Disk Utility, select Macintosh HD (or whatever), and say Repair Disk. When done go to Apple Menu for Startup disk and restart normally.

(Hey I live on Timber Lane too!)