18 Messages
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560 Points
Lightroom Classic: Lightroom Desktop and Classic Sync-Tiffs getting errors
I am moving my library to CC from Classic. All my photos in Classic were already in synced collections, so I'm just doing this to put all of them in the cloud.
May of my Tiff files are getting errors in Classic. They upload fine to CC, but they show up as sync errors in Classic. The only fix I have found is putting a copy in a folder on my desktop, deleting all other copies, then reimporting them one by one to CC. They then sync fine. This is a huge pain in the butt.
Ideas?
Responses
ragrawal
Employee
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66 Messages
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970 Points
a month ago
Hi,
Are you seeing them in a special collection name as "Sync Errors" ?
If yes, try clicking on the sync icon in thumbnail for few images. That retries to resolve the error.
Also, Can you send me Diagnostic logs so that i can take a look what is the error classic is seeing with images.
2
AlanHaynes_com
56 Messages
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980 Points
a month ago
I've had the same problem. Most of my TIF files get stuck with sync errors. The same thing happens with DNG, PSD and JPG.
The only files that sync reliably are raw files. My catalog contains raw formats from different cameras such as NEF, ORF, CR2, etc. They all sync without a problem, but the other formats may or may not sync.
Windows 10 Pro
Lightroom Classic
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