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Adobe Photoshop Family

158 Messages

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2.5K Points

Tue, Mar 13, 2018 10:54 AM

Solved

Lightroom Classic: Internal Error has occured: attempt to make a request on a closed server

While attempted to do a weekly backup of my LR classic catalog. The process starts. then after about 2 minutes  I get a dialog box: "An internal error has occurred- Attempt to make a request on a closed server"  I was backing up to my C: drive then tried an aalternate drive E: on my windows 10 machine.

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Official Solution

Champion

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5.1K Messages

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93K Points

3 years ago

This is typically caused by a bug where Windows LR fails to properly notify plugins of the impending shutdown.  Usually, you can ignore the error by clicking OK, and the backup will still occur.  (You should verify that, however.)

To find out which plugin is triggering the bug, do File > Plug-in Manager and disable every plugin by selecting it and clicking Disable in the Status pane on the right. Verify that the problem doesn't occur. Then re-enable each plugin in turn, seeing if that triggers the problem when you exit. When you find the plugin(s) causing the problem, notify the plugin developer and send them a link to this post explaining how to work around the bug:
https://forums.adobe.com/thread/2440474

158 Messages

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2.5K Points

3 years ago

Current Classic Build. system locks up and only way to free is cancel the task.

Adobe Administrator

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15K Messages

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287K Points

3 years ago

Have you tried rebooting the system? https://forums.adobe.com/thread/2286095

Sr. Product Manager, Adobe Digital Imaging

158 Messages

 • 

2.5K Points

3 years ago

John, thank you after turning off the plugins I got a valid Backup/reorg. I will attempt to turn on plugins and see the one that fails.