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4 Messages

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160 Points

Mon, Oct 15, 2018 10:45 PM

Lightroom Classic: Import Video - Missing camera make & model metadata

I import GoPro Videos (GoPro Hero 7 Black) into LR Classic CC 8.0, Build 1193777. 
LR is not setting the camera make and camera model metadata for these videos.
When I import Videos from iPhone 7 plus it will set the model, but not the camera make.

How to set these metadata afterwards (as a workaround)? But there cannot be defined presets for these metadata.
What to do?

Responses

Employee

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25 Messages

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664 Points

2 years ago

Thanks for reporting the issue Bjorn, Can you please share few sample files with us with which issue is reproducible? Is it happening with all files? Please share your OS details as well.

4 Messages

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160 Points

Hey Ruby
I shared some files in my dropbox - see comment below. 
Can you reproduce the issue?

32 Messages

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852 Points

I am also experiencing this issue with GoPro Hero 4 footage in LR Classic CC (latest version as of Mar 8, 2019).  Was a solution found for this? Do you still need more samples?

85 Messages

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1.7K Points

2 years ago

It is the same with video files from Olympus OMD E-M1 (Mark I and II) and GoPro Hero4 silver: no camera or lens metadata are available/displayed in Lightroom.

Since the metadata are not displayed with other software (e.g. FCPX) as well, I am not sure, if it is a problem of Lightroom. But I would be very happy, if Lightroom could display those information and if they are available for filtering. This is one of two reasons, why I completely stopped using Lightroom for video files.

I am currently on macOS Mojave, but noticed the issue at least two years ago.

4 Messages

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160 Points

2 years ago

Hey Ruby, you will find the sample files in my dropbox folder.
There you find samples videos from different GoPro and two Sony Cameras.
When I wanted to import today the new sample, none of them where imported the first time.
Error: something like connection to dynamic link server failed (see screenshot in dropbox)
After rebooting of the mac, the import was successful except of the missing metadata for the GoPro cameras. That seems to be another problem.
You will find also the OS details: LR_system_info.txt

Question: how can I add by hand the missing camera infos? Because it can happens also in the future, that   the camera is not recognised.

I hope you will find a solution for the problem, because I was upgrading from LR 6 to LR classic CC to solve the importing problem...

4 Messages

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160 Points

Hey Ruby
Did you find a solution?
How can I set afterwards the missing metadata?

947 Messages

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16K Points

a year ago

This reply was created from a merged topic originally titled Lightroom: When importing video’s it does not show camera type as is the case wit....

Got the same issue on classic:



Only a handful of cameras are detected.
Amongst the not detected:
  • Pentax K3
  • Parrot Anafi
  • DxO One
  • GoPro Hero 7 Black
  • ...
Cheers

Note: This conversation was created from a reply on: Lightroom: When importing video’s it does not show camera type as is the case wit....

3 Messages

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96 Points

a year ago

cross-comment from another thread (not sure if this is allowed? i'm assuming no x-post, but comments?):

Using Lightroom Classic CC 8.4.1. Software does not recognise Olympus OMD E-M10 as creator for video files created in that device (lists as "unknown device") when selecting "Camera" in Metadata library filter. Also capture time is incorrect. Does not display "Camera Serial Number" for same.

Same issue with Huawei Mate 20 phone, although capture time is correct, LR does not recognise device as creating the video. 

For Panasonic DMC-FT30, LR recognises camera for both JPG and MP4, but only serial number for JPG. MP4 are listed as "unknown camera serial number" in library filter "Camera Serial Number", even though DMC-FT30 is listed as the "Camera" in filters.

Employee

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25 Messages

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664 Points

a year ago

Hi , we are able to reproduce this issue with provided videos, we will be looking into it and provide update once we have some. Thanks.

947 Messages

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16K Points

7 months ago

This reply was created from a merged topic originally titled Lightroom Classic: Metadata missing for video file.

The metadata seems to be missing for video files excepted from iPhone.

Am I missing something?

Below are all the vido files, only iPhones are recognized.

947 Messages

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16K Points

Sorry fot the repost, my bad, I had forgotten about this bug, 8 months ago.