carol_parker_7160793's profile

23 Messages


396 Points

Fri, Apr 12, 2019 8:55 PM

Lightroom Classic: Image disappeared, replaced by grey (not greyed out) box

Today I imported a card with about 150 images and I was going through in develop mode making some quick changes and ratings. I fumbled a key slightly and one of the images turned completely grey and won't correct itself. I turned LR off and on again and issue persisted. The image is on my hard drive and can be previewed there through my Mac software. I have an iMacPro, OS 10.14.3 and am running LR Classic 8.2.1. This is relatively alarming for fear it will happen again in the future. Screenshot saved.


19 Messages


534 Points

2 y ago

Something similar happened to me. I'm on Windows, but for no reason, the image goes gray, sometimes red. To solve, I had to remove the photo from the catalog and then reimport (losing all the edits). I don't know what's happening. It has happened 4 or 5 times now, in random. 

Adobe Administrator


10.7K Messages


142K Points

2 y ago


Can you post the screenshot you saved and any messages that appear when you attempt to click on or edit the gray image?