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35 Messages

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772 Points

Sun, May 3, 2015 5:10 PM

Acknowledged

Lightroom Classic: Horizontal scroll bar in the Book Module missing when enlarging a page 1:1 or 4:1 (Windows)

Bug in LR CC: Since LR 6 there is no horizontal scroll bar in the Book Module anymore (when enlarging a page 1:1 or 4:1). The vertical scroll bar still exists.

Responses

Official Solution

Adobe Administrator

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15.4K Messages

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291.4K Points

5 years ago

I've logged a bug with the engineering team. Thanks!

Sr. Product Manager, Adobe Digital Imaging

9 Messages

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166 Points

Jeffrey, it's now four years later, please use your influence to help us out here in customer-land. Book covers are important. And for some users, the problem exists for pages as well (see thread). Thank you in advance!

Adobe Administrator

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8.6K Messages

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122.3K Points

6 years ago

I get a horizontal scroll bar in both 1:1 and 4:1.

Can you share some specifications of your system - Screen size? Resolution?
 Adobe Photography Products

Quality Engineering - Customer Advocacy

35 Messages

 • 

772 Points

6 years ago

I'm using the same resolution, screen size, Hardware etc. as with LR 5.

Here the settings:
Monitor: Dell U2713HM (27 inch) at 2560 x 1440

Lightroom version: CC 2015.0.1 [ 1018573 ]
License: Trial
Operating system: Windows 8.1 Home Premium Edition
Version: 6.3 [9600]
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 2,3 GHz
Built-in memory: 8052,0 MB
Real memory available to Lightroom: 8052,0 MB
Real memory used by Lightroom: 1306,4 MB (16,2%)
Virtual memory used by Lightroom: 1398,9 MB
Memory cache size: 0,0 MB
Maximum thread count used by Camera Raw: 4
Camera Raw SIMD optimization: SSE2,AVX
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 2560x1440
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
GeForce GT 650M/PCIe/SSE2

Check OpenGL support: Passed
Vendor: NVIDIA Corporation
Version: 3.3.0 NVIDIA 344.75
Renderer: GeForce GT 650M/PCIe/SSE2
LanguageVersion: 3.30 NVIDIA via Cg compiler

35 Messages

 • 

772 Points

6 years ago

BTW: due to another issue in the Develop Module I switched from German to English.

35 Messages

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772 Points

6 years ago

I want to add that even moving the pane horizontally is not possible.
See attachment.

35 Messages

 • 

772 Points

6 years ago

Hi Rikk,

I just want to let you know a strange information I just received: one of the Adobe help desk agents was telling me that the horizontal scroll bar is a feature that doesn't exist anymore in LR CC. You think I'm kidding? Here the excerpt of the chat transcript:

Jxxxxx: we cannot scroll it horizontally
Jxxxxx: on the preview
Jxxxxx: it is by design like that
Claudia Hereth: Oh no, don't tell me that.
Claudia Hereth: It worked for LR4 and 5...
Claudia Hereth: It is definitely a bug - if not in general but in my version.
Jxxxxx: it is not a bug
Jxxxxx: this feature is no more there in LR CC 2015
Claudia Hereth: No, this is not logical.
Claudia Hereth: why should it have been removed?
Claudia Hereth: Attached an example how it looked like in LR5
Jxxxxx: we have both the versions
Jxxxxx: and we have checked on lR
Jxxxxx: the feature which you are referring to is not there in new version

So, what is correct?

Or can anybody else please check and confirm if he has this "feature" in LR CC 2015?
Thanks.

Champion

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5.9K Messages

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104K Points

6 years ago

It's still there on my Mac in LR CC 2015 when zoomed into 4:1 view. Help Desk often don't know the inner workings of stuff like this.

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

3 Messages

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100 Points

5 years ago

ALL:
I am having a similar issue but no vertical scroll bar in LR6 CC
Can this issue PLEASE be looked in to?

http://feedback.photoshop.com/photosh...

1 Message

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60 Points

5 years ago

I am having the same issue. You can't see the scroll bar. It is blacked out. But if you click on the area where the scroll bar is, the images will scroll. Really, bad. There has to be a fix soon. You can not pick another page type, only the ones that are visible. You can scroll down, but it is hit and miss.

35 Messages

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772 Points

2 years ago

Hi Jeffrey, I'm still having the same issue with LR 7.5 now. By when can we recon with a solution?

Adobe Administrator

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8.6K Messages

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122.3K Points

2 years ago

Greetings Chauswe,

I have asked the team for an update. Hopefully I can give you some news soon. Thanks for your patience!
 Adobe Photography Products

Quality Engineering - Customer Advocacy

1 Message

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60 Points

2 years ago

Hi Rikk,

I have the same issue - latest Lightroom from August 2018.
Thanks,
Christoph

6 Messages

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132 Points

2 years ago

This reply was created from a merged topic originally titled Lightroom Book module zoom stuck on centerline.

I'm excited about the August Lightroom updates relative to the Book module; however, there appears to be a bug in the zoom functionality - at least for me. I'm told it works correctly for others.

I'm very familiar with using the Preview panel in the upper left hand Navigator area (I use it regularly in the
Develop module). However, in Book module when I zoom in it is stuck centered on the
page. I can move it up/down, but it stays centered horizontally
regardless of whether I select 1:1 or 4:1 zoom.

I asked about this in the comments on the Adobe blog re: this release, and Rikk recommended I reset my Lightroom preference file (by hold down [Alt/Opt]+[Shift] while restarting Lightroom). I did that and the behavior persists.

I am using Windows 10 and have done several
reboots since noting the behavior. Am on Classic CC 7.5 Release.

Any help out there? Am I the only one? It's hard to move/resize the cells with precision when stuck at full page zoom (or full book width for two-page layouts). Thanks1

6 Messages

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132 Points

2 years ago

Wow - disappointed to see this has plagued people for three years. Ugh. Have several books to make, may need to give up on my hope to build them in Lightroom.

6 Messages

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132 Points

2 years ago

Can anyone advise if a full uninstall and reinstall of Lr is likely to help this issue? I need to get these books done. And, I assume a reinstall is relatively easy to point the program back at the location my catalogs/files live, without effecting them? Thanks!

Adobe Administrator

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8.6K Messages

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122.3K Points

There is no information to indicate whether a reinstall will help. It is relatively painless to do. Your catalog and files are not affected by an uninstall/reinstall. 
 Adobe Photography Products

Quality Engineering - Customer Advocacy

9 Messages

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166 Points

Rikk, 9/23/2019 problem still persists, at least in Windows. Please use your influence to help.