Skip to main content
Adobe Photoshop Family

1 Message

 • 

80 Points

Fri, Oct 5, 2018 1:52 PM

Lightroom Classic: Hanging on Import

I have been having constant problems that are getting worse over time. I started a new catalog, optomized it, done everything i can find online to check. I have windows 10, i use lightroom classic to import files, when i connect my CF or SD card to my card reader and click import it hangs. Especially if I have a large number of photos. I save to 2 diffrent locations upon import for redundancy.

Responses

7.9K Messages

 • 

114.4K Points

2 years ago

I am sorry to hear about your import issues, Paul. 

With Lightroom closed: Can you see your card reader in Windows Explorer?  If so, can you drag files from the card to a Desktop Folder?  If you disconnect your Card Reader from the machine and then launch Lightroom will it import the folder you've just populated?

Adobe Photography Products
Quality Engineer: Customer Advocacy

49 Messages

 • 

744 Points

2 years ago

@Paul Hagen: Additionally please provide number of files you are trying to Import. Version of your CF/SD Card will also help. If you leave it to Import, does it show any progress?

88 Messages

 • 

1.8K Points

4 months ago

I've had the same problem for a long time. I use the newest Mac OS (have had the issue through several updates) and import from a Lexar 32GB SDHC II put directly into the Mac's card slot. 

The issue appears from time to time, quite often, but I don't think the number of images on the card has any infuence. The only way to escape when it hangs, is to force quit and start over again. 

I don't think I have experienced this problem if I first copy the files to the computer and import from there. So this is of course a simple workaraound, only slightly more cumbersome. 


Champion

 • 

5.8K Messages

 • 

102.2K Points

Where are you importing to? Internal, external, NAS?

And in System Preferences > Security & Privacy > Privacy tab > Files and Folders, does Lightroom has access to all of the bits it lists?

88 Messages

 • 

1.8K Points

I am importing to the internal SSD. I checked now, and Lightroom has access to everything, except network volumes.