Lightroom Classic: Freezing on import

I was finally able to import by turning off 1:1 previews on import. Then after importing I tried building various folders with 1:1 previews and the computer freezes at various stages of completion. No one images seems to be the culprit but I am clearly unable to build 1:1 previews.

The lockup is "full" in that mouse and keyboard stop working and the only way to recover is with a power off/reset. The recovery varies from no loss of data to a complete loss of preferences file. Very frustrating.

Here are my system details. The graphics card is new to try and harness the new power of LR.

Lightroom version: CC 2015.0.1 [ 1018573 ]
License: Creative Cloud
Operating system: Windows 7 Ultimate Edition
Version: 6.1 [7601]
Application architecture: x64
System architecture: x64
Logical processor count: 6
Processor speed: 4.0 GHz
Built-in memory: 16326.2 MB
Real memory available to Lightroom: 16326.2 MB
Real memory used by Lightroom: 624.3 MB (3.8%)
Virtual memory used by Lightroom: 575.8 MB
Memory cache size: 515.4 MB
Maximum thread count used by Camera Raw: 6
Camera Raw SIMD optimization: SSE2,AVX
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 2560x1600
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
GeForce GTX 980/PCIe/SSE2

Check OpenGL support: Passed
Vendor: NVIDIA Corporation
Version: 3.3.0 NVIDIA 350.12
Renderer: GeForce GTX 980/PCIe/SSE2
LanguageVersion: 3.30 NVIDIA via Cg compiler

Application folder: C:\Program Files\Adobe\Adobe Lightroom
Library Path: D:\LightroomCatalogs\Jeff LR 6 Catalog\Jeff LR 6 Catalog.lrcat
Settings Folder: C:\Users\Jeff\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) Any Filter
2) Behance
3) Canon Tether Plugin
4) ColorChecker Passport
5) Export to Photomatix Pro
6) Facebook
7) Flickr
8) Jeff Routines
9) Leica Tether Plugin
10) LR/Transporter
11) MapiMailer
12) Merge to 32-bit HDR
13) Nikon Tether Plugin

Config.lua flags: None

Updated Toolkit: Adobe Camera Raw 9.0 for Lightroom 6.0 (build 1014445)
Updated Toolkit: Book Module 6.0 (build 1014445)
Updated Toolkit: Develop Module 6.0 (build 1014445)
Updated Toolkit: Import Module 6.0 (build 1014445)
Updated Toolkit: Library Module 6.0 (build 1014445)
Updated Toolkit: Map Module 6.0 (build 1014445)
Updated Toolkit: Monitor Module 6.0 (build 1014445)
Updated Toolkit: Print Module 6.0 (build 1014445)
Updated Toolkit: Slideshow Module 6.0 (build 1014445)
Updated Toolkit: Web Module 6.0 (build 1014445)
Updated Toolkit: com.adobe.ag.AgNetClient 6.0 (build 1014445)
Updated Toolkit: com.adobe.ag.AgWFBridge 6.0 (build 1014445)
Updated Toolkit: com.adobe.ag.Headlights 6.0 (build 1014445)
Updated Toolkit: com.adobe.ag.LibraryToolkit 6.0 (build 1014445)
Updated Toolkit: com.adobe.ag.MultiMonitorToolkit 6.0 (build 1014445)
Updated Toolkit: com.adobe.ag.archiving_toolkit 6.0 (build 1014445)
Updated Toolkit: com.adobe.ag.bridgetalk 6.0 (build 1014445)
Updated Toolkit: com.adobe.ag.catalogconverters 6.0 (build 1014445)
Updated Toolkit: com.adobe.ag.cef_toolkit 6.0 (build 1014445)
Updated Toolkit: com.adobe.ag.coretech_toolkit 6.0 (build 1014445)
Updated Toolkit: com.adobe.ag.curculio 6.0 (build 1014445)
Updated Toolkit: com.adobe.ag.discburning 6.0 (build 1014445)
Updated Toolkit: com.adobe.ag.email 6.0 (build 1014445)
Updated Toolkit: com.adobe.ag.export 6.0 (build 1014445)
Updated Toolkit: com.adobe.ag.ftpclient 6.0 (build 1014445)
Updated Toolkit: com.adobe.ag.help 6.0 (build 1014445)
Updated Toolkit: com.adobe.ag.iac 6.0 (build 1014445)
Updated Toolkit: com.adobe.ag.imageanalysis 6.0 (build 1014445)
Updated Toolkit: com.adobe.ag.layout_module_shared 6.0 (build 1014445)
Updated Toolkit: com.adobe.ag.pdf_toolkit 6.0 (build 1014445)
Updated Toolkit: com.adobe.ag.sdk 6.0 (build 1014445)
Updated Toolkit: com.adobe.ag.sec 6.0 (build 1014445)
Updated Toolkit: com.adobe.ag.socket 6.0 (build 1014445)
Updated Toolkit: com.adobe.ag.store_provider 6.0 (build 1014445)
Updated Toolkit: com.adobe.ag.substrate 6.0 (build 1014445)
Updated Toolkit: com.adobe.ag.ui 6.0 (build 1014445)
Updated Toolkit: com.adobe.ag.video_toolkit 6.0 (build 1014445)
Updated Toolkit: com.adobe.ag.xml 6.0 (build 1014445)
Updated Toolkit: com.adobe.wichitafoundation 6.0 (build 1014445)
Adapter #1: Vendor : 10de
Device : 13c0
Subsystem : 29833842
Revision : a1
Video Memory : 4010
AudioDeviceIOBlockSize: 1024
AudioDeviceName: Speakers (2- Realtek High Definition Audio)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 44100
Build: Uninitialized
Direct2DEnabled: false
GPUDevice: not available
OGLEnabled: true

Thanks. This unfortunately did not help to solve my issue. I had standard previews on and have tried turning off previews all together and still no luck.

Anyone else have any fixes/suggestions?

I'm having a similar problem on my Mac 10.10.3 system. This last import imported 354 photos and hung up on the last 4 photos. Very frustrating because the only thing to do is to quit and start again to get those last 4 files. And now my RAW files will never be converted to dng files as I had specified.

I can choose quit Lightroom, but it hangs and I then I have to do a force quit. Then when I reboot, it hangs again, so another force quit. Then finally it will reboot after that. Pretty scary, but it has happened about 4 times now and every time, it's the same sequence.

I have it set to only build standard previews and no smart previews. I am applying a present on import.

When I start again, it does recognize that I'm already imported the first files, and only sees the ones that were skipped.

I hope someone from Adobe will address this because it is causing a huge frustration and loss of time.

I have the same problem. The newest import dialog for lightroom completely broke the program. Great quality assurance of new features on adobe's side.

I just started seeing the exact same thing as the OP with Windows 10 running on Surface Book.
First couple of images import and then the system totally locks up requiring a complete forced power off.
Anyone find a solution?

Same problem - just started my trial period and haven't been able to import a single image?!

Uninstalling ..

I am having the same problem with LR 6 even thought I did the updates. Very frustrating. So time consuming. I really am hoping that there is a fix soon. I sent a report to Apple. Probably won't do anything.

Adobe can we get a response to this. I'm still having this issue after months and several lightroom updates. I've tried adding after importing using photoshop and have similar issues.

Have you tried installing the latest Lr CC 2015.4/6.4 updates?

Yep

Make sure your running Lightroom version says Lightroom CC 2015.4 or 6.4.

You can rollback to the earlier Lightroom CC 2015/6 versions by completely uninstall your current installed version and go to https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html to download and install the base Lightroom 6.0 version, then download and install the respective 6.x patch install to upgrade to the specific 6.x version.

I am running 6.4. Still same issue.

Same issue here.  LR6.4, Win 10, all updated drivers.  I couldn't get it to work.  So for the heck of it, I did a full reboot, and when I tried again the import worked perfectly.  Didn't last long.  It went back to freezing on import.  Grrr.

The update to 6.4 fixed the problem for me