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Adobe Photoshop Family

2 Messages


120 Points

Wed, Oct 10, 2018 9:15 PM

Lightroom Classic: File not found bezel

Lightroom CC 7.5 Release: There is a "file not found" message at the top of the edit window... sometimes.  The file is actually there, there are no ! marks, and I can edit.  Just need to get rid of the damn message.
Happens sometimes. Others not.  Don't know why.  Please help or fix the bug.  Anyone else have this problem?


Adobe Administrator


8K Messages


116K Points

2 years ago


Is it safe to assume that you've restarted the computer and the problem persists? 

You don't mention what platform you are using but if Windows, I would recommend going to your video card manufacturer's website and getting their latest drivers for your video card and installing them.  If that doesn't cure it, a preference reset is a good next step.

Reset Procedure:

1. Close Lightroom.
2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom. 
3. Overwrite the Preferences when prompted by the dialog.
4. Close Lightroom.
5. Restart Lightroom.

Does the behavior continue after resetting the preferences?

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