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8 Messages

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120 Points

Mon, May 3, 2021 5:55 PM

Lightroom Classic errors when trying to open a catalog...

I upgraded to Lightroom Classic 10.2, and I CANNOT open any of my catalogs... THIS IS A BIG ISSUE. I am on a Mac Pro, running macOS 11.3, and all my updates to Adobe Creative Cloud have been prompted by Adobe.

 

Please get this fixed! It is literally stopping my work.

I see in discussions that I can downgrade to 10.1.1, but that cannot be the solution. I can also reboot the Mac Pro, and then it works again for a short while.

The solution is for Adobe to fix the issue, and distribute ASAP.

Apple: MP 3.3GHz 12c/160GB/2TB/Pro Vega II - nMP 3.5GHz 6C/64GB/1TB/D700 - 2 x ATD - Echo Express 1TB Accelsior/2x500GB Sonnet Tempo - MBP 13" 4c i7/16GB/512GB - MB 12" 4c i7/16GB/512GB

Primary NAS: QNAP TVS-872XT 6x10TB + 2x512GB NVMe SSD. BackUp NAS: ReadyNAS Pioneer Pro 6x4TB

Camera Eq.: Nikon D850 - Nikon D800 - Nikon 500mm f/4 - Nikon 80-400mm f/4.5 - Nikon 200mm f/2 - Nikon 70-200mm f/2.8 - Nikon 105mm f/2.8 - Nikon 85mm f/1.4 - Nikon 24-70mm f/2.8 - Nikon 28mm /2.8 - Nikon 24mm f/3.5 - Nikon 14-24mm f/2.8

This conversation has been merged. Please refer the main conversation:

Lightroom Classic: 10.2 Message "The catalog could not be opened due to an unexpected error."

Responses

107 Messages

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1.8K Points

2 m ago

What is the problem? You can not open the catalog, why? Please provide information on what is happening, error message, system information of you Mac.

8 Messages

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120 Points

This is exactly what hundreds of people have been reporting the last 6 months.

I am on two Mac Pros, running macOS 11.3, and since Adobe update Lightroom Classic to ver. 10.2, I open Lightroom Classic, and I try to open any of my catalogs, and I get an error message says "An unexpected error happened" and to try again. I can't open my catalogs no matter what I do, and as a matter of fact, I can create a new catalog either.

The ONLY solution is to reboot my Mac Pro, which luckily only takes about 25 seconds. Then it usually works again, until I shut down Lightroom Classic, and open it up again.

This was reported by hundreds of users last fall, and the fix was that Adobe release 10.1. However, with release 10.2, the problem is back.

My catalogs are located on my Mac Pros, referencing files on my NAS. One Mac Pro is the 2013 version, and the other the 2020 version. I only run release software on my 2020 Mac Pro, and I run macOS 11.4 (Beta 1) on my Mac Pro 2013.

Adobe Administrator

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10.6K Messages

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140.4K Points

2 m ago

This thread is being merged into an existing authoritative thread for better tracking and response. Please review the official answer (if any) in the second post on the thread for more information.