thomas_m_oconnor's profile

45 Messages

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754 Points

Wed, Apr 17, 2019 1:46 AM

Lightroom Classic: Error using a plugin: an internal error has occurred: ?:0: attempt to compare number with nil

Installed LrCC v.8.2.1 today.  I get the following message when trying to open a Plug In called Focus Points that worked fine before.  Have uninstalled and reinstalled the plugin but to no avail.
Message:
an internal error hasoccurred: ?:0: attempt to compare number with nil


Hope someone has an answer.  Thank you,  Tom

Responses

Employee

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113 Messages

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2.1K Points

2 y ago

Can you share a screenshot of Lightroom Classic System Info dialog and the status tab of the Plugin in Lightroom Plug-In Manager? That would help us investigate this further. Thanks.

45 Messages

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754 Points

2 y ago

Yes, thank you.  Tom


Adobe Administrator

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541 Messages

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10K Points

2 y ago

Tom,
I just installed the plugin in Lightroom Classic 8.2.1 on a Windows machine.
It's working fine.
What if you remove the plugin using Plugin Manager (File > Plugin Manager) and then install again?

Thanks,
Sunil

45 Messages

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754 Points

Hello Sunil, Although I mention that I have already done as you suggested, I tried it again and this time it worked.  Thanks so much.  Tom

Champion

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5.9K Messages

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102.3K Points

2 y ago

Have you tried contacting the plugin developer directly?  See http://www.lightroomfocuspointsplugin.com/ and click on Contact. Usually the plugin developer will be able to diagnose problems quicker.

45 Messages

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754 Points

Hello John.  Thanks for your help, but Sunil had the right answer.  I am trying to figure out how to mark this as Answered but cannot see how.

Thanks,
Tom

Adobe Administrator

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541 Messages

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10K Points

2 y ago

Tom,
We are glad that it worked. In Lightroom Classic 8.2.1, we have not changed anything in the way plugin works.
If the issue happens again, please contact the plugin developer.
Also, please let us know the information you get.

Thanks,
Sunil