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2 Messages

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80 Points

Wed, Jan 2, 2019 10:23 AM

Lightroom Classic: Error in catalog index

lightroom error in catalog index

Responses

488 Messages

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12.3K Points

2 years ago

Do you think you could explain your problem a little better?

2 Messages

 • 

80 Points

2 years ago

lightroom error in catalog index with down loading photos

488 Messages

 • 

12.3K Points

2 years ago

Okay, I'll try one more time.  We have no idea what you are talking about.  Please explain the problem in more than 9 words.  

Which version of LR are you using (Classic or CC)?. 

 If Classic, what version number?

What are you trying to do when the problem occurs? Include what LR module you are in or if the problem occurs when you launch LR.  What do you click or type and where do you do it?

What happens when you do it.  If there is an error message what is it (screen shot preferable)?  If there is no message what happens that leads you to state there is an "Index Error"?


1 Message

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60 Points

2 years ago

I'm getting the same error message — "Error in catalog index" — when trying to import files. It won't import any of the files from SD cards or catalog existing files. Just throws the error whenever I try.

Adobe Administrator

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8.6K Messages

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122.8K Points

2 years ago

Lara, please go to Help>System Info... and get us your installed Lightroom version number. 

Do you have a screenshot of the error message you've received?
Adobe Photography Products

Quality Engineering - Customer Advocacy

5 Messages

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130 Points

Im using lightroom CC. Im gettng the same error. I'm trying to copy photos from a pen drive / memory card and it says 'error in catalog index' and it doesnt copy the pics. I restarted iightrooim and even my comp. still doesnt import photos. Will be great if you could help. thanks 

5 Messages

 • 

130 Points

2 years ago

Im using lightroom CC. Im gettng the same error. I'm trying to copy photos from a pen drive / memory card and it says 'error in catalog index' and it doesnt copy the pics. I restarted iightrooim and even my comp. still doesnt import photos. Will be great if you could help. thanks 

5 Messages

 • 

130 Points

My lightroom version is 2.1.1 and attaching a pic of the error 

Adobe Administrator

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8.6K Messages

 • 

122.8K Points

Original Thread was for Lightroom Classic

Please reference the new conversation here: Lightroom CC: Error In Catalog Index
Adobe Photography Products

Quality Engineering - Customer Advocacy