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5 Messages

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110 Points

Wed, Nov 6, 2019 12:21 AM

Closed

Solved

Lightroom Classic: Edit In > Open as Layers in Photoshop not working

I currently have Lightroom Classic CC (v 8.4.1) and Photoshop CC (v 20.0.7), the latest upgrade available on my MacBook Pro (OS 10.12.6).  Previously I was able to open images from LR to PS as layers using Edit In > Open as Layers in Photoshop.  However, now it will not work.  I've uninstalled and reinstalled both programs, keeping preferences.  I've also disabled the home screen in Photoshop but it still doesn't work.  If PS is closed, it will open the program but nothing more.  Please help.  This is one of my most used functions in my daily workflow.  Thank you.

Update:  I just tried to open a RAW file (.CR2) off of a Canon 6D Mark II (all .CR2s are not the same, of course) and I get the error "cannot complete your request because photoshop does not recognize this type of file."  I updated both LR and PS recently and haven't used my laptop to edit since then and today I updated Camera Raw to the latest version as well.  Could this have anything to do with it?  Even still, when I'm in LR and try to use Edit In > Edit In Adobe Photoshop 2019 on a .TIF file that I can open directly in PS, it still doesn't work.  There's no error message for this, just no action at all.

Responses

47 Messages

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828 Points

a year ago

Hey Chad
Your issue is probably macOS.  OS10.12.6 is well out of date, now.  

The latest versions of Photoshop and Lightroom Classic require MacOS 10.13 or later.   See here  :https://helpx.adobe.com/lightroom-classic/system-requirements.html?guid=94f15cff-3619-4119-8008-609c...

I wouldn't upgrade to the latest MacOS (10.15 ) yet:  there may yet be a few bugs to iron out.  But everything is working OK with Mac OS 10.14.6

5 Messages

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110 Points

Hey Tim, I'm aware of that and I appreciate the input, however, I prefer to keep this version of Mac OS and I believe it the responsibility of a company such as Adobe to now allow updates past what an OS can handle.

Employee

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293 Messages

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7.8K Points

a year ago

Hi Chad,

Could you share some of the files where you are facing this issue to keniya@adobe.com?

Also, could you confirm if you are facing issue with other options with Edit-In Photoshop?

5 Messages

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110 Points

Hey Smit,  I'm now attempting to do the same on my desktop: Mac OS (v 10.11.6), Lightroom Classic CC (v 7.5), Photoshop CC (v 19.1.9) and Camera Raw in the latest version and still having the same exact issue with these types of files.  Yes, I am facing issues with other options with Edit-In Photoshop and also when I attempt to directly open the file in Photoshop.  The common denominator here seems to be Camera Raw being updated to the latest version.  I'll send over the files via email as well.  Please help, I have to resolve this as quickly as possible.  I have a client who is waiting on this project to be edited and this is literally my entire day-in-day out business.  Thank you.

5 Messages

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110 Points

a year ago

Newest Update:  When in Photoshop on my desktop, going to Photoshop CC > About Plugins > Camera Raw, I receive the following error message - "Could not complete the Camera Raw command because the file was not found." 

5 Messages

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110 Points

a year ago

FIX:  I was able to fix it on my desktop and will attempt to fix it on my laptop after I edit this project.  Because I received the error message during the action described directly above, I searched my Library and to see if Camera Raw files even existed on my hard drive anymore and found them.  Creative Cloud also showed Camera Raw as "up to date" as if the files were there.  However, I decided to try to install Camera Raw again using the following link:

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html

I chose to download and install v 10.5 since it said it was compatible with my Mac OS.  Once I installed this version again, it worked like a charm.  Does anyone have any advice on issues that they could see this causing?  I didn't do an uninstall of the newest version of Camera Raw since the other CC programs were not finding them to begin with and there is no proper "uninstall" button.  Thanks! 

1 Message

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60 Points

9 months ago

I had exactly the same issue. But my solution was to clean scratch disk of my PS. And it helped.

5 Messages

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30 Points

2 months ago

Photoshop opens and when it finally stops the import i am left with the two files separately loaded and two layers, one of which is one of the layers and the other is labelled Load Layers.

 

Below are the additionally details;

 

1. video on how it happen. *note: there are no layers/ image that are already open;

https://drive.google.com/file/d/1M3sr9cNvA3nTV9SyHLEOw-V33YXC3EiG/view?usp=sharing

 

2. When in lightroom, I select 2 or more images then use the "`OPEN AS LAYERS IN PHOTOSHOP". Photoshop will attempt to load it in layers however there are times that it will load all the images in layers.

 

3. Weird Observations;

 

a. This problem happens when one of the selected image was not "lens corrected" as for the other images selected.

b. When browser or whatsapp or other non adobe products are open.

 

Thanks.

 

 

Note: This comment was created from a merged conversation originally titled Lightroom Classic: Open as Layers in Photoshop not working properly.

1 Message

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64 Points

2 months ago

I was able to resolve this issue by reducing cache levels in Photoshop.

Preferences/Performance/Cache levels.

 

I went down from 5 to 3. Tooltip in this pane indicates lower cache levels are ideal for multi-layer documents, so I gave it a try. RAM-limited to 8GB here, so I figured it was a problem swinging the large files.

Champion

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5.3K Messages

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95.3K Points

2 months ago

The bug reported with Open As Layers in LR 8.4 was resolved a long time ago, which is why this thread is marked as solved.  Similar symptoms resurfaced in LR 9.4, for which Adobe has promised a fix soon:https://feedback.photoshop.com/conversations/camera-raw-and-dng/lightroom-classic-open-as-layers-in-photoshop-function-broken-after-update/5f5f46244b561a3d4275edb4

 

Jay Fuerzas, I've tried to remerge your post into that active bug report, but I'm not sure this new forum platform allows remerging. So you might visit that thread and click Follow at the bottom of the top post, which will notify you when the bug's status changes.

 

Also, see this post for a reliable (but slower) workaround:https://feedback.photoshop.com/conversations/camera-raw-and-dng/lightroom-classic-open-as-layers-in-photoshop-function-broken-after-update/5f5f46244b561a3d4275edb4?commentId=5f652117bd25500ef6dcfda4