37 Messages
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810 Points
Lightroom Classic: Drag and drop GPS tagging not working. Right click on map also not working
I cannot geotag photos in the 'Maps' module of Lightroom 8.2. Drag & Drop does nothing, and right click 'set selected photos GPS coordinates' does nothing. There is no error, no message, no metadata is updated at all.
On initial startup, if I am very quick, I can drag & drop a photo successfully. But ~15 seconds after startup it stops working.
My issue is identical to those posted here. https://feedback.photoshop.com/photoshop_family/topics/lightroom-8-latest-update-win10-drag-and-drop...
v8.2 seemed to solve the problem for many, but it did not help me.
I have provided sample photos and logs to Adobe staff already and communicated with them, but as the original thread is now marked 'solved' I have created a new one.
I have address book enabled. I am on OS Windows 7 Ultimate.
On initial startup, if I am very quick, I can drag & drop a photo successfully. But ~15 seconds after startup it stops working.
My issue is identical to those posted here. https://feedback.photoshop.com/photoshop_family/topics/lightroom-8-latest-update-win10-drag-and-drop...
v8.2 seemed to solve the problem for many, but it did not help me.
I have provided sample photos and logs to Adobe staff already and communicated with them, but as the original thread is now marked 'solved' I have created a new one.
I have address book enabled. I am on OS Windows 7 Ultimate.
Responses
allan_f_packer
1 Message
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60 Points
2 y ago
0
0
charlie_ping
37 Messages
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810 Points
2 y ago
I've worked with the engineers, spent untold hours of my time helping them. It's pretty clear that the 'Address Lookup' feature is the problem! It gets jammed and the GPS features stop working.
'Address Lookup' cannot be disabled! I don't care about this feature, LET US DISABLE IT so we can just tag our photos with GPS.
It's been almost a year Adobe. Completely unacceptable.
8
tim_lumsdaine
19 Messages
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202 Points
2 y ago
0
j_r_me_caron
20 Messages
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414 Points
2 y ago
0
j_r_me_caron
20 Messages
•
414 Points
2 y ago
Good news.
I have been able to solve the issue. Here is my workaround : switching the monitor resolution to 1920x1080.
I have an HP monitor with a native resolution of 1920x1200 that apparently Lightroom GPS module doesn't appreciate.
Switching to Full HD and no GPS issue !
People in this thread, what screen resolution are you using ?1
0
charlie_ping
37 Messages
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810 Points
2 y ago
0
0
paul_lakin_6453ar8delbl7
10 Messages
•
334 Points
1 y ago
Lightroom 8 latest update, Win10. Drag and drop GPS tagging not working. Right click on map also not working.
0
0
ed_eo87s45igig7o
8 Messages
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202 Points
1 y ago
Still broken for me. Running Lightroom Classic 8.4.1.
Note: This conversation was created from a reply on: Lightroom Classic 8: Drag and drop GPS tagging not working. Right click on map al....
0
0
giuseppe_giuze_franco
1 Message
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62 Points
1 y ago
0
0
j_r_me_caron
20 Messages
•
414 Points
1 y ago
Issue was solved for me... a few days, after switching my screen to a lower resolution.
However with the current version of Lightroom Classic (9.1) issue is still there.
I cannot use the map module to apply gps info to any picture. When drag and drop an image to the map. Nothing happen.
ADOBE HELP !!!!!!!!
Please help your loyal customers and fix this issue !
I opened a case to the support, waiting for an answer.
0
0
j_r_me_caron
20 Messages
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414 Points
1 y ago
0
0
alanjrobertson
27 Messages
•
400 Points
1 y ago
0
0
j_r_me_caron
20 Messages
•
414 Points
1 y ago
0
0
j_r_me_caron
20 Messages
•
414 Points
1 y ago
I have very good news for you.
After many months waiting for a solution, asking assistance from Adobe with no luck, I finally was able to definitively solve this issue with an Adobe engineer.
I hope my solution will solve your issue as well, I'm confident it will :)
Basically, root cause of this issue is catalog corruption.
And this is a form of unknown corruption ; at least the integrity control that is done when doing a backup doesn't detect it.
What you have to do :
* Create a new catalog
* Use the import from existing catalog option and select your current catalog (no impact on this catalog, don't worry)
* if you are like me, you will face an unknown error somewhere during the import. This is expected. Stop the process and check what has been imported in your folder list ; it will give you an indication of where the corruption is located in your catalog.
* restart the import catalog but this time, select only folders after the corrupted part in order to import a maximum of pictures.
* now test the Map module and... tell me if this is working for you !
5
richard_st_mpfle
1 Message
•
60 Points
10 m ago
Below is copy of version. Running catalogue of USB. Have tried installing previous version. Not good sometimes allows me to drop one photo then stops again. Can move pin around map but does not affect GPS coordinates.
As stated elsewhere, far too many bugs! Please. Project effectively stopped by this until another programme can be found.
Thank you,
R
Lightroom Classic version: 9.3 [ 202005281810-476e492c ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Home Premium Edition
Version: 10.0.18362
Application architecture: x64
System architecture: x64
Logical processor count: 4
Processor speed: 2.4 GHz
SqLite Version: 3.30.1
Built-in memory: 8057.5 MB
Real memory available to Lightroom: 8057.5 MB
Real memory used by Lightroom: 628.2 MB (7.7%)
Virtual memory used by Lightroom: 593.2 MB
GDI objects count: 821
USER objects count: 2282
Process handles count: 2071
Memory cache size: 72.6MB
Internal Camera Raw version: 12.3 [ 493 ]
Maximum thread count used by Camera Raw: 3
Camera Raw SIMD optimization: SSE2,AVX
Camera Raw virtual memory: 35MB / 4028MB (0%)
Camera Raw real memory: 35MB / 8057MB (0%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 1920x1080
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No
1
0