37 Messages
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810 Points
Lightroom Classic: Drag and drop GPS tagging not working. Right click on map also not working
I cannot geotag photos in the 'Maps' module of Lightroom 8.2. Drag & Drop does nothing, and right click 'set selected photos GPS coordinates' does nothing. There is no error, no message, no metadata is updated at all.
On initial startup, if I am very quick, I can drag & drop a photo successfully. But ~15 seconds after startup it stops working.
My issue is identical to those posted here. https://feedback.photoshop.com/photoshop_family/topics/lightroom-8-latest-update-win10-drag-and-drop...
v8.2 seemed to solve the problem for many, but it did not help me.
I have provided sample photos and logs to Adobe staff already and communicated with them, but as the original thread is now marked 'solved' I have created a new one.
I have address book enabled. I am on OS Windows 7 Ultimate.
On initial startup, if I am very quick, I can drag & drop a photo successfully. But ~15 seconds after startup it stops working.
My issue is identical to those posted here. https://feedback.photoshop.com/photoshop_family/topics/lightroom-8-latest-update-win10-drag-and-drop...
v8.2 seemed to solve the problem for many, but it did not help me.
I have provided sample photos and logs to Adobe staff already and communicated with them, but as the original thread is now marked 'solved' I have created a new one.
I have address book enabled. I am on OS Windows 7 Ultimate.
Responses
Rikk
Adobe Administrator
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10.7K Messages
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141.9K Points
2 y ago
Looks like one of our engineers is in touch with you directly.
6
0
charlie_ping
37 Messages
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810 Points
2 y ago
0
0
dmitry_batyrkin
3 Messages
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144 Points
2 y ago
0
charlie_ping
37 Messages
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810 Points
2 y ago
0
0
jasonwlangley
3 Messages
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186 Points
2 y ago
0
jeff_haller
1 Message
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82 Points
2 y ago
0
charlie_ping
37 Messages
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810 Points
2 y ago
1
0
j_r_me_caron
20 Messages
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414 Points
2 y ago
My infos :
Lightroom Classic versiob 8.2.1 (1206193)
Licence Creative Cloud
Language : en
Operating System : Windows 10 Business
Version 10.0.17134
I spent 55 min with Adobe Support. I demonstrate the issue. The problem is escalated...
0
dmitry_batyrkin
3 Messages
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144 Points
2 y ago
Drag and drop on Maps works!
0
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charlie_ping
37 Messages
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810 Points
2 y ago
0
0
j_r_me_caron
20 Messages
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414 Points
2 y ago
Just for information, for those who have the issue : what is your catalog size (number of pictures)
Mine is 83300
0
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dmitry_batyrkin
3 Messages
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144 Points
2 y ago
Catalog size – 15181 pictures.
Operating System : MacOs 10.14.2.
Drag & drop and right click 'set selected photos GPS coordinates' work.
0
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matt_fitt
18 Messages
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628 Points
2 y ago
Win10 Pro
Drag & Drop sometimes does nothing, but usually it assigns the image a map location... just not the correct one.
Then, I'll again drag it to the correct spot, and that will work about half the time.
Right click "set selected...GPS" is similarly hit or miss.
0
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massimo_savazzi
1 Message
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62 Points
2 y ago
VERY BAD! I have the same issue :(
0
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j_r_me_caron
20 Messages
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414 Points
2 y ago
0
0