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Adobe Photoshop Family

37 Messages

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810 Points

Tue, Mar 5, 2019 12:36 AM

Solved

Lightroom Classic: Drag and drop GPS tagging not working. Right click on map also not working

I cannot geotag photos in the 'Maps' module of Lightroom 8.2. Drag & Drop does nothing, and right click 'set selected photos GPS coordinates' does nothing. There is no error, no message, no metadata is updated at all. 

On initial startup, if I am very quick, I can drag & drop a photo successfully. But ~15 seconds after startup it stops working. 

My issue is identical to those posted here. https://feedback.photoshop.com/photoshop_family/topics/lightroom-8-latest-update-win10-drag-and-drop...

v8.2 seemed to solve the problem for many, but it did not help me. 

I have provided sample photos and logs to Adobe staff already and communicated with them, but as the original thread is now marked 'solved' I have created a new one. 

I have address book enabled. I am on OS Windows 7 Ultimate.

Responses

Adobe Administrator

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8.1K Messages

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117.4K Points

2 years ago

Charlie, 

Looks like one of our engineers is in touch with you directly. 
 

Adobe Photography Products

Quality Engineering - Customer Advocacy

37 Messages

 • 

810 Points

Does anyone care about this?

37 Messages

 • 

810 Points

Guess not :/

37 Messages

 • 

810 Points

37 Messages

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810 Points

Hello......????

278 Messages

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5K Points

Today Adobe announced this to be resolved in the release notes of LrC 9.4

37 Messages

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810 Points

2 years ago

Still unresolved. Engineers have seen the issue. 

3 Messages

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144 Points

2 years ago

Same problem on MacOs 10.14.2, Lightroom Classic 8.2.1

37 Messages

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810 Points

2 years ago

Still broken.

3 Messages

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186 Points

2 years ago

Having the same problem Lightroom 8.2 on Mac OSX 10.14, very frustrating- has always worked in the past without problem.

1 Message

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82 Points

2 years ago

I've been having the same problem for months, through all versions. It seems to work ok for one or two batches of geotagging after startup, then appears to do nothing.

37 Messages

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810 Points

a year ago

STILL BROKEN. Engineers no longer responding. What is going on?????

Adobe Administrator

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8.1K Messages

 • 

117.4K Points

I apologize for the delay. I spoke to the engineer and he should be contacting you again in the next 24 hours.  
 

Adobe Photography Products

Quality Engineering - Customer Advocacy

20 Messages

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414 Points

a year ago

Hi.

My infos :

Lightroom Classic versiob 8.2.1 (1206193)

Licence Creative Cloud

Language : en

Operating System : Windows 10 Business

Version 10.0.17134


I spent 55 min with Adobe Support. I demonstrate the issue. The problem is escalated...


3 Messages

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144 Points

a year ago

Lightroom Classic 8.3
Drag and drop on Maps works!

37 Messages

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810 Points

a year ago

Unfortunately I updated to 8.3 but the problem still exists. 

20 Messages

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414 Points

a year ago

8.3 doesn't solve my issue.

Just for information, for those who have the issue : what is your catalog size (number of pictures)
Mine is 83300

3 Messages

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144 Points

a year ago

Lightroom Classic 8.3
Catalog size – 15181 pictures.
Operating System : MacOs 10.14.2.
Drag & drop and right click 'set selected photos GPS coordinates' work.

18 Messages

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628 Points

a year ago

LR Classic 8.3.1
Win10 Pro

Drag & Drop sometimes does nothing, but usually it assigns the image a map location... just not the correct one. 

Then, I'll again drag it to the correct spot, and that will work about half the time.

Right click "set selected...GPS" is similarly hit or miss.

1 Message

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62 Points

a year ago


VERY BAD! I have the same issue  :(

20 Messages

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414 Points

a year ago

Hi. How many pictures in your catalog ?