5 Messages
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200 Points
Sun, Dec 2, 2018 1:26 PM
Lightroom Classic: Displaying strangely on second monitor
I use a Microsoft surface pro, with a 24" dell monitor attached via display port. I'd like to drag the LR window onto the Dell monitor, as it is much bigger than the surface pro's own display. The problem is when I drag LR onto the larger monitor, it doesn't seem to resize it properly - the text and images are huge! and unusable! This doesn't happen with other apps (chrome etc).
On the surface - lots of info visible:

On the dell, very little shown despite being a huge screen:

On the surface - lots of info visible:
On the dell, very little shown despite being a huge screen:
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2 years ago
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Rikk
Adobe Administrator
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9.2K Messages
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127.8K Points
2 years ago
Can you get me the resolution for each monitor as configured in Windows?
Also, can you go to the Lightroom Preferences>Interface tab and get us the setting for your Font Scaling?
Quality Engineering - Customer Advocacy
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neil_partridge
5 Messages
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200 Points
2 years ago
large dell monitor (2) shows smaller than surface (1);
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Rikk
Adobe Administrator
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9.2K Messages
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127.8K Points
2 years ago
Quality Engineering - Customer Advocacy
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neil_partridge
5 Messages
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200 Points
2 years ago
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Rikk
Adobe Administrator
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9.2K Messages
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127.8K Points
2 years ago
Quality Engineering - Customer Advocacy
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neil_partridge
5 Messages
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200 Points
2 years ago
The sizing is still wrong. Re interface>font size - it was set to auto. I have tried with small/medium/large but still showing incorrectly on the external monitor.
However, an update: there is a list here...
https://support.microsoft.com/en-us/help/4023468/surface-troubleshoot-surface-dock-and-docking-stati...
... of monitors which are not compatible with surface pro ..... and mine is on the list!!! I am not best pleased!!! I won't try any further fixes ... will wait and see if microsoft/dell sort themselves out. If it goes on much longer I'll change monitors, which is a bit of a shame (and not cheap!),
Thanks everyone
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Rikk
Adobe Administrator
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9.2K Messages
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127.8K Points
2 years ago
Quality Engineering - Customer Advocacy
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