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Adobe Photoshop Family

24 Messages

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494 Points

Fri, May 18, 2018 3:26 AM

Solved

Lightroom Classic: Compare function in Develop module does not work with the new raw profiles

I have been eager to try the new RAW Profiles released recently.  But they don't seem to work within the Develop Compare function.  For example, let's say I apply 4-5 profiles successively.  And then I want to use the Compare function to help me choose the one I like best.  The program won't let me click-and-drag previous states from the History panel.
I am a long-time user of Lr and I know  how it is supposed to work.  You choose the Y|Y Compare function and it is supposed to allow you to click previous Develop steps and drag them into the left pane of Before/After.  With these new profiles, the clicking-and-dragging does not work, or if it does at all, it is very sporadic: maybe you can drag one earlier version in, but if you try to click-and-drag another one, nothing changes in the Before panel.  But substantially, it just doesn't work.

Responses

Official Solution

Adobe Administrator

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8.6K Messages

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122.6K Points

2 years ago

 Lightroom Classic CC 7.5 was released today and should address this issue.  If you don’t see the update in your Creative Cloud App, hit the [Ctrl/Cmd]+ [Alt/Opt]+[R] to force a refresh. 

Give the new version a try and let us know if it solves the issue. 
Adobe Photography Products

Quality Engineering - Customer Advocacy

Adobe Administrator

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56 Messages

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1.1K Points

3 years ago

Thanks for reporting this issue. I am able reproduce the issue. We will look into this.

24 Messages

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494 Points

3 years ago

Thank you so much for listening.  It is annoying and really compromises use of this new feature.

24 Messages

 • 

494 Points

2 years ago

Just tried it once and the fix and the function worked.  Thanks for responding.