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Adobe Photoshop Family

1 Message

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70 Points

Wed, Oct 3, 2018 5:03 PM

Lightroom Classic cc won’t import on windows 10 version 1803

Ever since the new windows 10 update I have been unable to import from any devices, even my hard drive. I have tried restarting Lightroom, uninstalling and reinstalling lightroom, I’ve reset Lightroom preferences, checked the destination folder to make sure the permissions is correct and yes, I have enough space on everything!! How can I fix this!?

Responses

542 Messages

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10.6K Points

2 years ago

Still sounds like a permissions problem.  
What are the exact paths you importing from and to?
Are you able to create a file in the location you are importing to outside of Lightroom?  For example, can you use Notepad to create and save a text file in that folder?
Some screen shots of your import screen may help too.

Adobe Administrator

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8K Messages

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116K Points

2 years ago

Hailey, 

I see on the Facebook Lightroom Help Group that your problem is solved. Can you confirm?
 

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