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Adobe Photoshop Family

35 Messages

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722 Points

Mon, Aug 20, 2018 12:04 PM

Answered

Lightroom Classic CC: Map module going to be discontinued?

Lightroom 7.4 shows me a message when I launch the Map Module which says that the map module is going to be discontinued.





The link shown in the message (www.adobe.com/go/lightroom-map) shows a different message and says it only applies to Lightroom 4 and Lightroom 5.

So we have a contradiction. Can someone explain? Is the map module going to be discontinued for subscribers who currently have Lightroom 7.4?

Responses

Official Solution

Adobe Administrator

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8.1K Messages

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116.8K Points

2 years ago

Thank you for your patience. After additional investigation, it appears this message was appearing by mistake for some Lightroom Classic 7.4 users.  

The issue with the errant warning message should be fixed now.  You may need to relaunch Lightroom to clear it.  If it still appears after a relaunch, you may need to clear Lightroom’s preferences.
 

Adobe Photography Products

Quality Engineering - Customer Advocacy

97 Messages

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1.8K Points

2 years ago

I just check and I confirm I get the same message with LR7.4 and Windows 7 when opening the map module. It should have been appeared very recently, since the last time I used the map module with LR 7.4, I didn't get it.

Champion

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1.3K Messages

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20.2K Points

2 years ago

There are already a dozen dicussions in the Elements forum saying the map module no longer works in older versions. Looks like the same issue as the one a few years ago when Google disabled the way the map module was called. It was solved by Google months later. Seems to be back again.
No similar warnings mentioned for Elements. The map module works in the current PSE2018.

35 Messages

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722 Points

The plans for Elements could be different than the plans for Lightroom, and so the answer we need is the specific answer about whether or not the map module will be discontinued in Lightroom.

2 Messages

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112 Points

2 years ago

I initiated a chat session with Adobe Support, and here's the transcript:

Thor Goodrich: Hi, just have question about Lightroom CC Classic map module...
Kanhaiya: Do you want to know if map module is going to be discontinues or not?
Thor Goodrich: Yes, for Lightroom CC Classic v7.4... This support page only indicates LR 4 and 5: https://helpx.adobe.com/lightroom/kb/map-view-no-longer-supported.html
Kanhaiya: This is for older version. It is working in new version.
Thor Goodrich: Yes, but will it continue to work after November 30, 2018?
Kanhaiya: yes it will. In case we have any new update we will update it on adobe website.
Thor Goodrich: Roger. Thank you for the information.

35 Messages

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722 Points

2 years ago

Well, I'm sorry to be so skeptical, but when someone on the chat session in Adobe support contradicts a new pop-up message that is very clear, it's hard to consider the chat session as authoritative. I would prefer to hear this from an engineer on the Lightroom team. Or at the very least, the chat session person Kanhaiya needs to provide some evidence or authoritative support for his (her?) assertion.

Adobe Administrator

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8.1K Messages

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116.8K Points

2 years ago

An update for Lightroom 7.x will be release shortly that should affect this issue. 


 

Adobe Photography Products

Quality Engineering - Customer Advocacy

35 Messages

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722 Points

This is extremely vague to the point of being useless. "Affect this issue" in what way? Is the Map Module going to be discontinued, or is it not?

Champion

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3.1K Messages

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55.9K Points

Come on, please. 'An update that should affect this issue' may be vague wording, but what kind of update would you expect this to be if it is not to keep the map functioning?

Johan W. Elzenga,

http://www.johanfoto.com

1.3K Messages

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22.5K Points

Does affect mean "fix", Rikk?

159 Messages

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4.2K Points

2 years ago

What does that mean? Will it contain the map module or not?

Champion

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3.1K Messages

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55.9K Points

What do you think? That an update will be issued so that you can not use the map?...

Johan W. Elzenga,

http://www.johanfoto.com

35 Messages

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722 Points

Then why not come right out and say "The Map Module is not going away". Why make such a vague and unclear statement on this issue? The only possible conclusions I have is that it is either extremely poor choice of words, or Adobe doesn't want to come out and say their exact plans.

Champion

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3.1K Messages

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55.9K Points

I don't know, but it seems to me that there is no need for any update to discontinue the map, because the message already says that this will be the case... I assume that it's because the update is still being tested.

Johan W. Elzenga,

http://www.johanfoto.com

3 Messages

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84 Points

I have invested a lot of time ensuring my photos have GPS coordinated and use them as my primary means of finding photos. If this is going to be pulled then I will need to look for alternative software. Poor behaviour by Adobe. They need to provide a clear update to todays alarming news.

35 Messages

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722 Points

Then let's have someone relatively official, such as Rikk, come right out and say "the map module will not be discontinued". Then it is clear as a bell, adn there is no possible other way to interpret that.

The way it is stated, that something will be done that will "affect this issue" could be simply to change the date when it is going away, that is consistent with "affect this issue".

277 Messages

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4.3K Points

2 years ago

I suppose we could all speculate and continue this thread indefinitely. And we could demand that Adobe explain more fully. But we all know how Adobe handles these things. Adobe will tell us more when they are ready. As usual, we will have to wait and see.

2 Messages

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112 Points

Agreed. I think some are making too much of this. My interpretation is the next update to Lightroom v7.4 will remove this end date warning. 

159 Messages

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4.2K Points

2 years ago

Thanks Rikk...phew would have been a game changer...

50 Messages

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878 Points

Yeah..  I hear that!  Let's just hope the map module doesn't keep working indefinitely. :-/

81 Messages

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1.6K Points

2 years ago

Guys, we need to establish all the facts.  Adobe is discontinuing support for the MAP module in LR 4 and 5.  Why?  Because Google is discontinuing support for the API used in those versions to access Google Maps.  Google created a new API, which is used in LR 6 and 7, and will continue to be supported.

Rikk's message refers to the fact that the error message should not be shown in LR 6 or 7.  Not the same thing as actually discontinuing MAP support.

If you are still on LR 4 or 5, perhaps it's time to upgrade?

3 Messages

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84 Points

2 years ago

The repeated message has indeed disappeared. It does looks like it was a communication error by Adobe. Good outcome. It would be appropriate and helpful if a message of explanation was sent, for a short while to those with LR 6 & 7 who do not subscribe to this communication group.

161 Messages

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3.9K Points

2 years ago

On adobe.com/go/lightroom-map , at the time of writing this, the right-hand column still says that the information on that page applies to LR Classic CC ( https://forums.adobe.com/servlet/JiveServlet/downloadImage/2-10570117-1552776/900-512/p6a9Jr.jpg - the last published date has been updated since this capture was taken, but not the "Classic CC" text)

The rest of the page is more clear now, but since there has already been enough confusion about this matter, I think it would be good to correct this part too, to make it clear it doesn't apply to LR Classic CC.

On a related note, I don't know if an update will finally be necessary or not, but as long as the map Module is being kept, all is good. Thanks.

2 Messages

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72 Points

2 years ago

Someone else having problems with the address lookup? After adding images to the map city, country, etc. informations are not showing up.

161 Messages

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3.9K Points

Address lookup is working for me, at least by now. But after the last update (7.5), I 'm having a lot of trouble dragging photos onto the map. Most of the time it does nothing. Also, Ctrl+Clicking as a way of placing one or several selected photos on the map, isn't working either. Go figure...

Champion

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5.1K Messages

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92.6K Points

I did a quick test and these functions are working for me. Please post a new problem topic, since your issue is different than this topic. Be sure to include the first 10 lines from Help > System Info.

2 Messages

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72 Points

Thanks for the replies. The problem went away with the update 7.5.

6 Messages

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114 Points

2 years ago

So update 7.5 got rid of the warning pop-up. But I'm no longer able to zoom the map with two-finger scrolling on my touch-pad. Pinch zoom doesn't work either. Any change those features will be back? 

Adobe Administrator

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8.1K Messages

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116.8K Points

2 years ago

The warning popup and 7.5 are unrelated. The warning popup was fixed prior to the release of 7.5. 

There is another thread here regarding zoom issues. Please see: https://feedback.photoshop.com/photoshop_family/topics/trackpad-multitouch-zooming-in-map-module 


 

Adobe Photography Products

Quality Engineering - Customer Advocacy

6 Messages

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114 Points

Thanks Rikk. I'll follow that issue instead :)