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5 Messages

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132 Points

Tue, Oct 24, 2017 6:22 PM

Lightroom Classic CC does not support Intel HD4000

Lightroom CC 2015.12 supports Intel HD4000. Unfortunately Adobe wants us to buy a new Graphics Card to use Lightroom Classic CC to take advantage of the faster program?
My PC is fast enough (i7). Until there is no support for Intel HD4000 I see no reason to upgrade to Lightroom Classic CC, tried it but am very disappointed. 

Responses

32 Messages

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390 Points

3 years ago

I use a very old Graphics Card AMD HD5450 without problem, may be do you try to update you driver, may be work here the link https://downloadcenter.intel.com/product/81499/Intel-HD-Graphics-4000

5 Messages

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132 Points

3 years ago

Thank you but it is not a driver problem. Just tried it.
The Intel HD4000 GPU is no longer supported:
https://helpx.adobe.com/lightroom/kb/lightroom-gpu-faq.html

GPU accelaration (Open GL) can be selected under Preferences. But after Lightroom Classic CC is restarterd the box is unchecked again.

163 Messages

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3.2K Points

3 years ago

Not a great fan of the new updated but, in fairness, software developers can't test every possible hardware configuration to guarantee compatibility. And, if the can't guarantee compatibility, they can't support it. The specs of your CPU have no relevance, it's all about the graphics card. In my case, my graphics card wasn't available to me at all under the previous version but can be accessed under the current version. Does it work? No. Nothing but garbage, so I have turned GPU off again.

5 Messages

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132 Points

Agreed. And a fast video card with at least 2GB memory is always an option. But it's about a bit of "misleading" by Adobe. They launch a new version that is supposed to be faster. But they "forget" to mention that "older" GPU's are no longer supported. Turning off GPU or disabled results in the same speed. And it's a pity that all the power in the CPU is not used. Same story with DxO Optics Pro.