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Adobe Photoshop Family

158 Messages

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2.5K Points

Tue, Jan 30, 2018 12:59 AM

Solved

Lightroom Classic CC crashesa in Map Mode

When in Map Mode I try to move a thumb nail for a photo to correct GPS location. LR Classic CC freezes then System Dumps and I can not capture any data and have to reboot.  I get the LR Dump Dialog but system is frozen and cant do anything. ANyone got a suggestion?  I am windows 10 32GB memory  Using Graphic processor OFF. Current LR class version intalled

Responses

Official Solution

Adobe Administrator

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109 Messages

 • 

2.9K Points

3 years ago

Hi all,

This issue should be fixed in today's Lightroom Classic CC 7.2 version. Please update your application and let us know if you still see this issue!

Lightroom Classic CC 7.2 is now available!

Thanks,
Melissa

Employee

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1.7K Messages

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32.4K Points

3 years ago

System dumps? It looks like you have some hardware level failures. Check the integrity of your RAM, disk or maybe display drivers.

Principal Scientist, Adobe Lightroom

158 Messages

 • 

2.5K Points

3 years ago

no system dumps just LR takes a dump 

158 Messages

 • 

2.5K Points

3 years ago

Employee

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291 Messages

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7.8K Points

3 years ago

Hi Ronald,

We are able to reproduce the crash on our end. I have logged a bug for the same.

Thanks,
Smit Keniya
Lightroom Classic CC Team