halime_kaya's profile

1 Message


70 Points

Tue, Nov 20, 2018 6:16 PM

Lightroom Classic CC: Crash on launch

Hallo, ich habe seit heute ein Problem... mein lightroom classic cc stürtzt nach dem Start sofort ab. Ich habe nichtmal die Möglichkeit irgendetwas zu drückem:(

Translate: Hello, I have a problem since today ... my lightroom classic cc crashes immediately after the start. I do not even have the opportunity to press anything

Hier der Absturzbericht: 


Ich schreibe zum ersten Mal ins Forum. Falls ich was falsch mache, seid bitte nachsichtig. :(





117 Messages


2.3K Points

2 y ago

Hi Halime,

We could not find any crash reports submitted by you with your registered email ID on the forum.
To help us debug this issue, can you share the system info from 'Help->system Info' menu option and share it with us?


31 Messages


468 Points

2 y ago


in case you have activated the sync of classic with LR CC then I guess its the same problem I have. Its mentioned in another thread, whne sync is activated LR is crashing some seconds after starting it.