8 Messages
•
286 Points
Thu, May 23, 2019 11:59 AM
Solved
Lightroom Classic CC 8.3: Video export in "Original" format fails
LR Classic CC auto upgraded from 8.2.1 to 8.3 ... with that the ability to export videos in 'Original' format fails. (The progress bar shows action, but no files are exported.) It still can export videos in H.264 format (but obviously downgrades resolution from 4K (3840x2160) down to 1080p which is useless to requirement).
I tried clearing video cache and disabling metal video acceleration ... neither addressed the issue.
I downgraded back to 8.2.1 and the functionality returned as designed.
I would suggest that the LR Classic CC 8.3 rev has a functional error with exporting video in 'Original' format.
This is on MacOs 10.13.6
I downgraded back to 8.2.1 and the functionality returned as designed.
I would suggest that the LR Classic CC 8.3 rev has a functional error with exporting video in 'Original' format.
This is on MacOs 10.13.6
Problems
•
Updated
2 years ago
38
11
Helpful Widget
How can we improve?
Tags
No tags available
Responses
Official Solution
smit_k
Employee
•
295 Messages
•
7.8K Points
2 years ago
0
Rikk
Adobe Administrator
•
9.4K Messages
•
130.5K Points
2 years ago
I'd like to try to reproduce what you are seeing. Can you give me specs on the file format, codec, and original camera producing the video so I can match up?
Quality Engineering - Customer Advocacy
1
John_R_Ellis
Champion
•
5.6K Messages
•
98.1K Points
2 years ago
https://www.dropbox.com/s/wjkdivsqta8u8gc/exportbug-2019.05.25.MP4?dl=0
shows the progress bar completing, but the file never shows up in the selected destination folder.
1
terra_anonymous
6 Messages
•
194 Points
2 years ago
Since the update to v8.3 Lightroom refuses to publish video. There is no error, it just skips over them. I've tried different publishing services and am using the "Original, unedited file" option. I've reverted to version 8.2.1 since video publishing is critical to my workflow.
0
terra_anonymous
6 Messages
•
194 Points
2 years ago
Windows 10, I use a plugin and originally reported the issue to the author, he suggested I try the built in export to Hard Drive publish option which I did and it still did not export video. I also found that Exporting without a publish service (to the Hard Drive) does not work either. The video's are all mp4, a mix from my phone as well as a Panasonic camera.
Note: This conversation was created from a reply on: Lightroom Classic v8.3 Video Publishing Broken.
0
John_R_Ellis
Champion
•
5.6K Messages
•
98.1K Points
2 years ago
0
0
reinhard_mathweis
6 Messages
•
112 Points
2 years ago
No video export in "Original" mode.
2
0
svale_sp
2 Messages
•
70 Points
2 years ago
7
0
staffan_brunborg
7 Messages
•
142 Points
2 years ago
1
0
svale_sp
2 Messages
•
70 Points
2 years ago
0
0
dean_matz
2 Messages
•
82 Points
2 years ago
IS THERE A FIX FOR THIS!
For ref: Lightroom Classic 8.3.1 (201905241238-dcd7e3de) , Using MacBook Pro with OS 10.13.6
0
0