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10 Messages

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164 Points

Wed, Nov 18, 2020 11:13 PM

Lightroom Classic: catalog file can not be repaired

I have recently had a lot of computer problems and lightroom could not run, so I moved all the necessary files to an external drive. I have since had no problems, but today, when I was 5 photos away from finishing a wedding, it crashed because it could not read the catalog file. The file that had been in use when my computer was constantly crashing.  So I figure it finally was too corrupt to access certain photos on it.  I tried to repair it and it didn't work, so here I am.  And before another person says jUsT lOaD a ReCeNt BaCkUp, I don't HAVE a recent backup.  Like I said, my computer is crap and can't handle a n y t h i n g, so when I was prompted to create a backup (once a week, btw) I skipped it because I was usually doing something else and couldn't wait the million years to backup my catalog.  I have looked into repair tools, but can't afford them for one use. I am literally begging an Adobe employee to help me, I still have the RAW photos, but r e a l l y don't want to re-edit if I don't have to.

Responses

802 Messages

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9.5K Points

2 months ago

Did you externalize your updates to XMPs? If so then just create a new catalog and import your photos. All your edits will be imported as well. 

  

602 Messages

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11.1K Points

2 months ago

Were you saving the metadata along the way or have the "Automatically write changes to XMP" option turned on?  If so, the raw files should have corresponding xmp files next to them.  You can create a new catalog, import the raw files and any changes that were recorded in the xmp files will then come along too.

If there are no xmp files, I'm guessing you're going to be redoing your edits.

10 Messages

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164 Points

@TomM I have no idea, how do I check to see if that option was turned on? Where would the xmp files be located?

10 Messages

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164 Points

@TomM nm, found it. It was not checked. =_= So now my only hope is if an Adobe employee sees this or I can get in touch with support and see if someone can recover it. Because everything was fine. I had scrolled all up and through the catalog while I was in there, with no issue. I don't understand why it suddenly couldn't read the catalog file.

Champion

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6.2K Messages

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106.2K Points

2 months ago

@Audrey Mathews Use www.wetransfer.com to send the catalog (just the lrcat bit) to uploads@lightroomqueen.com and I'll pass it on to a member of staff to see if can be recovered.

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

10 Messages

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164 Points

@Victoria_Bampton_Lightroom_Queen I contacted Adobe support and someone shared my screen and opened a previous catalog file that I had JUST found all the images in (I had to redirect them because it was from before I transferred everything to my external) and he tried to import from the corrupt catalog file. And now BOTH files are corrupt and I am livid. But I will send them both to you, too, because I don't trust that guy now. What a mess.

Champion

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6.2K Messages

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106.2K Points

If files are getting corrupted that easily, you have major hardware issues. That's not the support guy's fault, and neither is your lack of backups. 

I'm downloaded the catalogs now, we'll see what we can do.

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

Champion

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6.2K Messages

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106.2K Points

The good news is both catalogs open without complaining of corruption on my computer, so hopefully they're ok. I'll let you know when I hear back from Rikk.

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

10 Messages

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164 Points

Well that's good. I may need to completely reformat my computer. Although after looking into my PC more I'm finding a lot of people having similar problems after a few years. It's  like this specific midel craps out after so long. So it may just be time to upgrade.

10 Messages

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164 Points

I just heard back from Adobe support. They were able to repair the 2nd file the tech guy corrupted, but not the original one with the wedding photos. The one I really need repaired. I tried opening it on a Mac, and all my other photos from that catalog file import, but the wedding photos crash it every single time. But they are all visible in the preview. I don't understand. They're there, but they won't import at all.

802 Messages

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9.5K Points

I'm not sure what this means:

all my other photos from that catalog file import, but the wedding photos crash it every single time

 

Also: what's the name of the file that Adobe couldn't repair?

Champion

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6.2K Messages

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106.2K Points

What was the name of the folder containing the wedding photos? And as bill said, the name of the catalog with those photos? I'll take a look and see if I can find a way to get the data out.

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

10 Messages

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164 Points

Lightroom Catalog-v10.lrcat

That's the one acting up.

I created a new catalog and tried to import photos from the v-10.lrcat,  like the tech guy did. Everything successfully imported except the wedding photos, yet they were all there when I checked the preview box. But it keeps closing halfway through and when it opens back up, none of them have imported.

802 Messages

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9.5K Points

This means that the catalog is partially updated but Lightroom closes before the catalog has been written back to disk. So you are still using the pre-import catalog. 

  1. Could be caused by not enough space on the disk. As Lightroom needs enough space to write a complete copy of the catalog in addition to the current one, perhaps there's not enough space.
  2. Have you tried importing just one image? That would provide a useful clue.
  3. If importing one image works, I'd try importing in small batches. There could be a single bad image causing the failure. While Lightroom is fairly good at reporting the actual problem when it encounters a corrupt image. 
  4. Are you importing from a memory card, a camera or a folder on your drive? I get the best results by copying my images to their final location and then doing IMPORT with the ADD option. My experience, importing directly from a memory card is erratically unreliable. 

10 Messages

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164 Points

YOU ARE A LIFESAVER.

I'm literally crying right now. I tried only importing my edits and IT WORKED. I am ecstatic, you have no idea how much this means to me, thank you SO MUCH!!!  Now I'm going to try to recover the last few that haven't been edited yet, but as it's just details and not people I won't be as upset about losing them, I can redo those and not be as overwhelmed.

Thank you again, so so so much!!

802 Messages

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9.5K Points

So glad you are up and working again with few lost images, maybe only one. 

 

On a related topic I would be suspicious of your memory card. Most of the best cards of the past 10 years have significantly reduced the reliability of their products. 

 

Go check the ratings on Amazon. I now only use Samsung Pro and Sony Tough cards. Also when I sell a camera, I include all the working cards with it and buy new cards for the new camera. I will also only consider a camera body with dual slots set to mirror each other. 

Anyway, again congratulations on your success. 

10 Messages

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164 Points

I will definitely do that, and I'm looking into a new external, too. This one gave me problems from the get go.

So I thought I successfully imported all the photos, but now I can't edit anything because they all have a little exclamation point that says the photo is missing.  Everything that was recovered from that "corrupt" file. When I try to search for it, it says the last known location is where it is. So it's not lost. Do I need to try to move everything and then search for it?

10 Messages

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164 Points

Nevermind, I figured it out. It's because I switched to a mac, it renamed my drive and couldn't find anything. I've found everything. Thanks again for all your help, I'm so relieved.