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Adobe Photoshop Family

16 Messages

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390 Points

Mon, Jan 7, 2019 7:44 PM

Lightroom Classic: Catalog Corruption

I have been having this issue since upgrading to the newest version of LR Classic CC  8.1 release, Camera Raw v11.1.  LR tells me the catalog is corrupted and when it attempts a repair, it says it cannot repair it.  I was using a catalog yesterday, had no issues, closed out of LR properly and then today when I attempted to open, it's gave the corruption error. 

I did try to create a new catalog and import the old one into it, but no joy... said the old one was corrupted.

In this case, it is not a big catalog, so I am simply rebuilding it by re-importing all of the photos, but this keeps happening and it is very frustrating.

Is anyone else having the issue and what do you do to fix it?

I waited a long time to upgrade to "classic" and now that I have, I keep having this issue.  :(

Responses

Adobe Administrator

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8.6K Messages

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122.2K Points

2 years ago

Michelle, 

Catalog corruptions in the modern era are normally the cause of a hardware failure. My biggest concern here is that you may have a hard disk failing on the drive where your catalog is stored. I would recommend checking out that disk before you do too much more work with it. 
 Adobe Photography Products

Quality Engineering - Customer Advocacy

16 Messages

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390 Points

2 years ago

I have tested the integrity of the drive(s) and they are all passing.  I have a backup system in place, that runs daily, but I am afraid it might have backed up the corruption, because even on a different drive, it failed to open.  I have turned off the backup system for now and will manually save to a different location.  Even then, I am not sure that will help, because if the file has a corruption in it, I will likely copy that corruption to my back up drive.  :( 

I am running a redundant system, with 3 drives, so if one drive fails, another takes over.  I find it quite suspicious that this corruption started, literally the day after my upgrade to Classic.  :(

Adobe Administrator

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508 Messages

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9.7K Points

2 years ago

Michelle,
I have sent you an e-mail off-list to get more details to investigate this issue further.

Thanks,
Sunil

16 Messages

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390 Points

2 years ago

Hi Sunil,

I can share the catalog with you, but am unsure how since I cannot get into the catalog, I can't export it.  Do you want me to simply copy the files/structure to dropbox?

thanks,
Michelle

1.3K Messages

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22.5K Points

Just copy it (the lrcat file) to Dropbox or wherever.

16 Messages

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390 Points

Will Sunil not  need the image files as well?

580 Messages

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12.1K Points

No. He just needs the catalog file. So if your catalog is michelle, then it will be michelle.lrcat

Adobe Administrator

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508 Messages

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9.7K Points

That's right. We need only the catalog file - the file with lrcat extension.

Thanks,
Sunil

16 Messages

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390 Points

Sunil,

okay, you have the info to retrieve the *.lrcat file.  Please let me know of your findings.

Thanks,
Michelle

16 Messages

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390 Points

2 years ago

The *.lrcat was received and apparently the error was reproducible. Now we wait ...

16 Messages

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390 Points

2 years ago

The catalog was repaied and returned to me. I have no idea what cauaed the problem in the first place.