Lightroom Classic: Cannot import from NAS - macOS 10.15 Catalina

Yes, your IT dept. has failed you! NEVER upgrade until .2! It's a Catalina thing. Instead of selecting the Device after hitting Import (from Select a Source), go below that to the file structure and find your SD card, open to the DCIM folder, and select that. You should see the images pop up, and now Import.

Thank you Carlos for your answer.
Nevertheless, the problem I face is not exactly the one you describe.
I try to import pics from my Canon EOS camera (the source) to my local NAS (the destination).
I have no problem with the source. I can see all pics in Lightroom interface and select them. But when I try to import them, the import fails and I have to abort it (never ending loop). Then error appears : "Lightroom destination folder not writable".
So the problem seems to be with the destination (NAS), not the source (Camera).
I guess this issue is also linked to Catalina...but does anyone know any workaround to this problem ?

Thx
Laurent

Hi Laurent,

I have 100% the same issue, as you discripe it. I am even using the same NAS - according to Adobe Support this issue is NOT related to LR but either the NAS and/or MacOS,. I still doubt that and hope, that Adobe and/or Apple will find a way to solve this issue!

Kind regards,

Thorsten

In your new OS, bring up System Preferences, select the Security and Privacy icon, select the Files and Folders tab. Scroll down to Lightroom Classic. Make sure it has all rights. Do that for Photoshop while you are at it.

Mind you, a network volume, does that show up?

Also, check with your NAS mfg. Driver issues? For example: https://www.drobo.com/upgrade-guide-for-macos-catalina/ 

I Had the same issue. solved it by adding using control-click on the missing map and using the first menu option 'search missing map', then pointing it again to the old location on the synology nas. had to repeat this for each individual folder :-(. (screenshot is in Dutch)

The tip from Mark did not work (search missing map). I can read all files from my NAS (where I have all my pictures), but can not import (ie write) anything there.
I have upgraded Catalina to v15.1 today...it did not fix the problem.

The only work around I found is to stop connecting my CANON EOS camera to the MAC for importing file...and using a SD card reader instead.

I have the same issue, but if I import from camera to desktop, it works

Some issue. Synology NAS, EOS 5d II, LR 9.1 and OS 10.15.2. Very frustrating. If somebody knows how to fix this please let me know. 

This seems, as Torben Hansen experiences, an Issue in Catalina trying to import from a USB-Connected Camera. If I do the same Import directly from the SD-Card through the built-in SD-Reader, the Import to the NAS Drive works fine. So, it seems that LR under Catalina can preview-access the Pictures through the USB Connection, but can not use this connection to actually copy the files. File-Access to a USB-Connected Device on Catalina: does that ring a bell to somebody?  

I am faced to the same issue, may someone have an idea to contact Adobe about it ? Everything works well except import "Lightroom destination folder not writable" my source is an iPhone and destination is a NAS (both smb or afp protocol gives the same error)

Anthony, everything is not Adobe’s fault! In this case it’s Apple’s new security feature, and security is good!

Go to System Preferences > Security & Privacy > Privacy tab. Unlock the lock at the bottom. Select Files & Folders down the left hand side and make sure Lightroom is listed & all of its checkboxes are checked? (If Lightroom is not in the right-hand pane, just drag/drop the app there). 

Now Lightroom has rights to write to your drives!

Has there been any fix to this? I have the same issue importing from an iPhone to my NAS. I checked the security and privacy tab and lightroom is all checked.

I have the same issue, so a solution (not a workaround) would be welcome :-)

I have the same issue. Lightroom Classic (9.4) hangs if I import from camera to Synology NAS through Catalina (10.15.6).

I can import from the camera to the local file system (hard drive). I cannot import from a card reader - error message is that there are no valid image files.

I have read all the comments above - and none of the good suggestions solve the issue.

However, I can import via Lightroom, sync with Lightroom Classic and in that process have Lightroom Classic to save the dng-file on the NAS. This means that Lightroom Classic actually can save directly to the NAS, but not when the source is via USB.

As I have several Catalogs and do not want all of those to be available through Lightroom online, I need to be able to import in "the old way" - and would love to be able to do it directly to the NAS and not first to the hard drive and then move to the NAS. 

Any news on this?