detlef_hoepfner's profile

44 Messages

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3.1K Points

Thu, Oct 19, 2017 7:11 AM

182

Lightroom Classic : Ability to sync Keywords with the Lightroom Ecosystem

Keywords do not sync correctly: When added on the mobile app (iOS), they do not appear in LR classic and not in LR Web (I deleted the new LR CC immediately, this version does not make sense to me).
Same problem into the other direction: Keywords from LR classic do not appear on the mobile app. 
Attention: At this stage the whole keywording within the iOS app should not be used!

Responses

2 Messages

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70 Points

5 m ago

PLEASE PLEASE PLEASE bring back keyword syncing between Lightroom Classic and Lightroom.

Note: This comment was created from a merged conversation originally titled Feature return request - Keyword syncing

Champion

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6.6K Messages

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110.9K Points

Just for clarity's sake, keyword syncing between Classic and the cloud has never been available. 

I'll merge this thread into the existing feature request, you may want to go vote on that thread.

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

4 Messages

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132 Points

5 m ago

Is there any hope for keyword sync ever being implemented?

621 Messages

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12.4K Points

Highly unlikely I'm afraid. 

 

1K Messages

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16.8K Points

Forget about it, it’s a political decision, not technical. And unless they have a very good reason to do it, it won’t happen.

7 Messages

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150 Points

it's a shame, I don't really understand what they expect to gain  with that decision. This is THE feature that I miss the most.

33 Messages

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1.1K Points

I have given up. I am moving from a desktop at home/laptop for the road, to a laptop for everything. It is going to be compromised for both tasks, and more expensive, but at least I will be able to keyword on the road.

1K Messages

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16.8K Points

Officially it's for technical reasons: in Classic, keywords are hierarchical, in cloud they are flat. But I let you judge if that's a real technical limitation or not. The other argument is: be happy with the limited cloud features classic has because it was not designed as such, if you want sync features, go with cloudy. Understand: the sync features of classic are kind a "goodie".

My personal take on this is the following: Adobe has understood the potential of cloud features linked to selling storage in addittion to a way broader market market (compared to enthusiast photographers): cell phone users and casual shooters. Maintaingin both versions of LR must also be expensive, so they have all to win to 'encourage' the migration to cloudy.

But you'll obviously never officially hear anything other than "Both version are equally important to Adobe and the dev teams are working on both versions." Up to us, users, to use our sceptical mind ;-)

529 Messages

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12.7K Points

Apparently the LR product manager is "married" to this idea of only having minimal metadata sync capability between the two ecosystems and is oblivious to the customer base frustration, convoluted machinations, expense, and inconvenience people are going through because of this one synchronization failure point. 

Only hope seems to be if the LR Product Manager at Adobe leaves and a new person takes over who cares about what their customer base needs and want.    

14 Messages

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274 Points

5 m ago

When I change metadata fields in Lightroom Classic, some metadata update in Lightroom Cloud and some do not. For example, changing the Title or Caption fields in Classic does propagate to Cloud but changing some other fields does not. Or rather the changes propagate to the photo that's in Lightroom Cloud but Lightroom Could does not "see". 

For clarity, let's say in Classic I change photo title, caption, and keywords from black to "Frustration". Then I update metadata in file and sync, and look at the photo in Lightroom Cloud - Title and Caption metadata updated but keywords field is till blank. But when I save the file from Lightroom Could, all 3 fields are actually updated to "Frustration". So, frustratingly, lightroom could actually gets out of sync with the actual file it stores in the could. 

This is very inconvenient because editing metadata is easier to do in Lightroom Classic, but then all that work is lost because there seems to be no way to get the Could to be aware of some of the changes. 

Note: This comment was created from a merged conversation originally titled Meta-data update inconsistent

Adobe Administrator

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10.5K Messages

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140K Points

Keywords do not sync between Classic and the Cloud.

Adobe Photography Products

Quality Engineering - Customer Advocacy

Adobe Administrator

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10.5K Messages

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140K Points

This thread is being merged into an existing authoritative thread for better tracking and response. 

Adobe Photography Products

Quality Engineering - Customer Advocacy

14 Messages

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274 Points

5 m ago

But there is syncing of keywords, it's just badly broken. Keywords sync to the files stored in Lightroom CC, but Lightroom CC stays unaware of them. That is just bad software design and poor user experience. 

Why can't this be fixed? The simplest way to address it would be for Lightroom CC to re-read keywords on file change just like it does on file import. It will still be infinitely better than the current mind-blowingly poor design decision. 

For what it's worth, I'm already at a point of NOT recommending Lightroom to anyone ever, but this is pushing me to migrate away myself. The team just keeps making one bad software design decision after another and when they are pointed out, the response is borderline offensive. 


1K Messages

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16.8K Points

@max_l_g5zfjo4iqqgaf 

For what it's worth, I'm already at a point of NOT recommending Lightroom to anyone ever, but this is pushing me to migrate away myself. The team just keeps making one bad software design decision after another and when they are pointed out, the response is borderline offensive. 

Amen 🙏🏻
I could not phrase it better.

LR used to be the best DAM, and by far. But development decisions the last years are terrible and customer are treated as excrements. Bugs are too often referred as « feature requests » if not referred to as « by design ». The updates are either marginal or for the social side of LR.

I too stopped recommending LR, sadly. LR used to be the best in its class. It’s not and by far!

33 Messages

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1.1K Points

Same here. This and the poor handling of Fuji .raf files means that I am pointing people towards Capture One. It is a bit trickier for me to change with 14 years of images in Lightroom.

4 Messages

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132 Points

5 m ago

So I already pay for an individual subscription to the entire Creative Cloud.  The only way Adobe can get more money from me would be if keywording worked well between the Lightroom versions - I would then move my entire massive photo collection into the cloud and happily pay for the needed cloud storage.  Maybe there’s just not enough of people in my situation.  

1K Messages

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16.8K Points

That wouldn't be needed because of how the different versions of LR work together. In short:

1) Classic and cloudy

* No keywords sync (so are stacks, color labels, ...)

* Only smart previews synced from Classic to the cloud, but they do not take storage :-)

* Only way to have full res images in the cloud is via mobile, ...

2) Full cloudy:

* Keyword sync

* Ability to have full res in the cloud

* Limitations of cloudy compared to classic

* To be verified, but not sure you can keep the folder/album structure on your local drive or even if you can choose the location. That's a big no for me for several reasons. First reliability, pictures were lost in the cloud with no backup (!) and having them locally is a must. Then not having the folder structure on a local hdd (and the edits) would be a major barrier to migrate to another solution. The biggest no go for me.

    263 Messages

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    6.2K Points

    >but not sure you can keep the folder/album structure on your local drive or even if you can choose the location.

    You indeed cannot keep your preferred folder structure if you go full cloudy. It files local copies of your files in a single location using a simple dated folder structure. You can choose the location however but Lightroom Cloudy keeps the files organized in a strict structure in that single location. The important thing to realize is that this is not a strategy for backup but is only meant to provide quick access to your files and you won't have to download copies all the time in order to edit them. If you delete a file in the cloud, it will also immediately get deleted from this local storage!

    1K Messages

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    16.8K Points

    Thanks for the precision, @jao_van_de_lagemaat !

    Loosing any grip on the folder and album structure is just a big no no for me. This is synonym of total lock in with little or no way out.

    The sync process might be deleting a file right away, but a backup strategy can still be applied on that specific folder, being TimeMachine or any other bakcup system.

    263 Messages

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    6.2K Points

    Yeah if you backup that folder you still have a backup of any file that gets deleted. However, be aware that your edits won't get backed up in that case. It is just the source file that gets backed up.

    1 Message

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    60 Points

    4 m ago

    Having a mobile app is great, but I need to sync keywords to and from Classic. After all, this is just software. Please add this feature to the next sprint to solve this limitation.

    2 Messages

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    70 Points

    3 m ago

    It is hugely inconvenient that keywords don't synchronize between these two platforms. The extra work flow entailed to correct for this significantly reduces the usefulness of LR Mobile.

    Please correct for this! 

    Note: This comment was created from a merged conversation originally titled Keyword synchronization between LR Mobile and Classic?

    3 Messages

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    86 Points

    3 m ago

    Concur with those who have stated that this is extremely disappointing. This makes using LR Cloud at an adjunct to LR Classic (which seems the most natural use case, but what do I know) even more limiting.

    Is there a mechanism for moving information from the Cloud to Classic environment? What I mean is, if I want to mark a photo or set of photos in the Cloud and then use that knowledge once I'm in Classic... How can I do that? (Keywords, labels, comments all either don't work or have massive constraints). Right now I am using the photo Title as a stop-gap, which is obviously a horrible answer.

    Really quite irritating.

    1 Message

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    60 Points

    20 d ago

    Why doesn't Adobe feel that this feature is not useful?  If they feel that Keywords are not important then why to they provide the ability to input keywords?  What use are keywords that are different between Classic and Mobile?  It is crazy that this bug has been here since the they started to sync, and they don't seem to want to fix it.  If they wont fix it they should remove keywording; but that would make people realize that there is a problem that most people don't know is there.

    art

    Champion

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    5.9K Messages

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    102.3K Points

    When LR was rebranded as "Lightroom Classic", Adobe communicated that they would focus most of their efforts on the Develop module (i.e. the part that is shared with Camera Raw and Lightroom). They also explicitly stated there would be no more improvements in sync between LR Classic and LR Cloud.  Supposedly, the Lightroom Cloud product manager indicated at a Adobe conference several years ago that he didn't think manually added keywords were very important.

    78 Messages

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    1.9K Points

    Heh. I wonder if Adobe is satisfied with non Classic; Adobe Literoom so to speak.

    Seems it still lags; seems every day in support forums I see people frustrated with it (most recently some with the hobbled cropping choices). So it has a LONG way to go even in just that Develop module.

    Bottom line is that the manager might be right...the casual users might be satisfied with just lite features all the way around, and in having just a front end to storage. After all someone with a lot of images, who needs keywords, probably should avoid it for all sorts of reasons.