german_simonson's profile

8 Messages

 • 

192 Points

Sat, Jul 11, 2020 8:52 PM

Lightroom Classic 9.3: Image dragging issues

When I repeatedly drag an image from side to side in the Development module zoomed in at 100%, image sometimes kind of jumps back as if my mouse was suddenly moved back. This doesn't happen if I move a box in the Navigator window, and this started after the last update.

Responses

Official Solution

Adobe Administrator

 • 

1.2K Messages

 • 

20.2K Points

9 m ago

Greetings,

 

Updates for the Adobe Photography Products were released on 10.20.2020 that include fixes for these issues. Please install the most recent update and confirm that your issue is now fixed. Please let us know if you encounter any issues.

 

Thank you for your patience.

Adobe Administrator

 • 

10.7K Messages

 • 

142K Points

1 y ago

A few questions for you:

Mac or Windows?
OS version number? 
Type of pointing device?

Do you have a movie showing the behavior? Would it be possible to get one?

8 Messages

 • 

192 Points

1 y ago

Good questions. Latest Windows 10 May 2020 release, version 10.0.19041.329, standard mouse.
I tested my mouse for any sticky buttons, but it has none. And I am positive this began only after the latest LR update. I also have updated my NVidia drivers to the latest version. Youtube link attached. You can me dragging the image from left to right and back, and that image "jumps" back several times.

Adobe Administrator

 • 

10.7K Messages

 • 

142K Points

1 y ago

Thanks for the information and the video. I am able to replicate what you are seeing and will log a bug for it. 

8 Messages

 • 

192 Points

1 y ago

Incredible. Am I the only one got irritated by this? Anyway, glad to help and thanks for cooperation. Would like to hear the status of that bug in the near future, though.

7 Messages

 • 

174 Points

1 y ago


Here same problem, Started with LRC v9.3 Windows 10

7 Messages

 • 

174 Points

9 m ago

Same here.  This still persists

Adobe Administrator

 • 

1.2K Messages

 • 

20.2K Points

9 m ago

Could one of you post a video of what you're seeing? We can't repro this and are wondering if it has something to do with your specific set up. 

Does it happen if you turn off GPU?

1 Message

 • 

60 Points

9 m ago

same problems here.....mouse not working in develop module and does not work when trying to drag in all modules........impossible to create a book.Latest windows 10 and lightroom are installed......have been with you since lightroom 1 and still have lightroom 4.4 installed on one dell 6600....no drag there either.You need to fix....I know I'm not alone and I have some books to finish in blurb.....Thanks

6 Messages

 • 

92 Points

7 m ago

When zoomed in to 100% in development view and repeatedly dragging the image with the mouse, the image often jumps back to a previous position.

I upgraded from version 8.4 where this did not happen.

This is extremely annoying.

Note: This comment was created from a merged conversation originally titled Lightroom Classic 10.0: Image jumps when dragging with mouse