Lightroom Classic 9: Can't find photos on card reader- macOS 10.15 Catalina
My wife updated to LR 9 on her MacBook Pro running Catalina. When she tried to update from her card reader, LR could not find any photos. I used Finder to import the files to her external hard drive, but LR could not find the photos either. The screen just said "No Photos Found." I spend almost two hours chatting with Adobe tech (not customer) support who took control of my wife's computer and tried to get LR 9 to work but couldn't. The source list also showed her Macintosh HD (internal drive) listed three times. During his attempts, another three Macintosh HD entries appeared but these had weird suffixes. Finally he said this was a known problem and Adobe hoped to have a fix in a few days. He rolled her LR back to version 8.4.1 and everything works again.