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Adobe Photoshop Family

4 Messages

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100 Points

Wed, May 29, 2019 9:19 PM

Lightroom Classic 8.3: Synchronization does not work when files are stored on a separate hard drive (macOS)

Responses

Champion

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6.2K Messages

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106.3K Points

2 years ago

What kind of synchronization? Cloud? Folder? Metadata? Edits?

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

4 Messages

 • 

100 Points

2 years ago

Synchronization with Lightroom mobile/cloud. I use 5.42GB out of 20GB, but the synchronized folders and images does not upload. The counter says synchronizing 168 photos..

Champion

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6.2K Messages

 • 

106.3K Points

2 years ago

Ok great, so go to Preferences > Lightroom Sync and see if there's any sync activity listed. If so, what does it say it's doing.

Then go to the Catalog panel and see if there's a Sync Errors collection.

And if you know which photos are the problem, can you see what the problem is exactly? For example, does it say the originals are missing?

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.

4 Messages

 • 

100 Points

2 years ago

There were no originals missing. I have now made a new catalogue and then synchronized with the online version. This took days since it was 7000 photos. When I added new photos from Classic into a synchronized folder it says in blue "synchronizing 21 photos", but nothing happens - and no sync activity was listed in Lightroom sync. After opening Lightroom on my mobile phone and clicking on the cloud it started to synchronize. So - problem solved, but after a lot of hassle and trial and error. Not really confident and intuitive software.