8 Messages
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690 Points
Lightroom Classic 8.3: Issues exporting photos to a Network Drive
Since I upgraded to V8.3 of Lightroom Classic I can no longer export my files to our Synology Network System, I get the following error message "The specified folder in not writable"
After contacting support they were not able to resolve my issue, they maintained that it is a network issue on my side. I could not find any answers here or anywhere on the internet and decided to report this issue.
Because I share my processed photos with the rest of the office, my only solution was to un-install V8.3 and go back to V8.2.1, by doing that it resolved my problem.
So yes Adobe you have network issues in V8.3 as version 8.2.1 works perfectly when saving files to a network drive.
After contacting support they were not able to resolve my issue, they maintained that it is a network issue on my side. I could not find any answers here or anywhere on the internet and decided to report this issue.
Because I share my processed photos with the rest of the office, my only solution was to un-install V8.3 and go back to V8.2.1, by doing that it resolved my problem.
So yes Adobe you have network issues in V8.3 as version 8.2.1 works perfectly when saving files to a network drive.
Responses
Official Solution
Rikk
Adobe Administrator
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9.1K Messages
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127.6K Points
2 years ago
I wanted to give you an update on this issue. We've been able to identify a possible bug with regard to this issue. We are currently testing the fix with a few users to verify that it does cure the issue. At this time I do not have an ETA for a public-facing fix.
If your issue is with Export the workaround continues to be: https://helpx.adobe.com/lightroom-classic/kb/error_export_folder.html
If your issue is with Publish Services, the only workaround is to revert to version 8.2.1.
Thank you for all the information you've provided thus far and we hope to have this resolved quickly so everyone can get back to their normal workflow.
Thanks for your patience.
Quality Engineering - Customer Advocacy
1
Official Solution
smit_k
Employee
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294 Messages
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7.8K Points
2 years ago
14
roelof_moorlag
281 Messages
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5.1K Points
2 years ago
0
chris_fourie
8 Messages
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690 Points
2 years ago
0
nikolaj_christensen_h9802qm97blyn
1 Message
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262 Points
2 years ago
This is not a windows issue, since I do only have this problem with Lightroom.
I found a work around, in the export box you can select in the top "select folder later". I you use this, you are allowed to export.
6
yvon_daigle
7 Messages
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180 Points
2 years ago
0
smit_k
Employee
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294 Messages
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7.8K Points
2 years ago
We have not been able to reproduce this issue with a local folder, network location or an NAS.
Could you share the screenshot of the securities tab from the folder properties for the folder where you are facing this issue?
Thanks,
Smit
6
0
thomas_hendel
6 Messages
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160 Points
2 years ago
My system: Windows 10, target export folder a mounted folder from a NAS. It is *NOT* an issue with the network folder itself. While LR complained about the "read-only" folder, I could create sub folders and files there as usual.
The export into a local folder worked fine.
0
jason_huang_iuwru8xyqy13a
1 Message
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60 Points
2 years ago
0
0
avpman
182 Messages
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4.5K Points
2 years ago
1
kp_yletyinen
1 Message
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62 Points
2 years ago
0
0
thomas_hendel
6 Messages
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160 Points
2 years ago
After the first error message, I opened the common export dialog and did a "select folder" operation (just to be sure, that the preset has correct settings).
After selecting that folder on my NAS - the export dialog was still open and no export was started yet - I got the "read only" message again.
0
0
andrew_david_cox
1 Message
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60 Points
2 years ago
1
0
francois_hendrickx
11 Messages
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194 Points
2 years ago
0
Rikk
Adobe Administrator
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9.1K Messages
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127.6K Points
2 years ago
Quality Engineering - Customer Advocacy
8