Lightroom Classic 8.3: Issues exporting photos to a Network Drive

Thank you for jumping on this, Rikk and team, and for the update.

Great!  I trust Adobe, but I am a Trust but Verify sort of guy.  Now I am looking for reports from those volunteers brave enough to try this out to see if it flies or crashes.  If it works, I am eager to upgrade!  

It work for me. Thank you!

You can have both 8.2.1 and 8.3.1 installed, you don't need to be really brave to try :) They work with the same catalog, so you are able to easily switch between them.

I have problems with synchronization. It persists also with 8.3.1

Sounds like a different problem, all this version fixed was the usability of some users to do a straight up export, typically involving NAS. You probably need to submit your own separate problem.

same issue here! I can no longer export to my folder on the C drive and I have DEFINETLY not changed anything in the Windows system! It renders Lightroom USELESS!

I'm sorry to hear that you have the same issue, Daniel. While Adobe is working on this there is an easy workaround: Instead of choosing  "Export to: Specific folder", choose "Export to: Choose folder later (useful for presets)" - regardless of whether you are creating a preset - and Lightroom will prompt you to choose a location after you click on Export. 

Just for the record. While this workaround works for Export, it doesn't for existing Publish Service.  And that impacts the workflow a lot. 

yep same here been exporting to a folder on my Windows 10 laptop's desktop for over a year now. And 8.3 has just killed that.  In fact it will not export at all.  "major fail!" Adobe needs to start testing their updates better before rolling them out to the masses.  

Hi All,

Please share the Screenshot of the Securities tab from the Folder Properties using the File Explorer for the folder where you are facing this issue. Please select your user for the same.

See below for a sample


Thanks,
Smit

Hi Smit Keniya I have attached a screen capture of the folder properties as requested. I'm user "ChrisFourie". As a matter of fact I cannot write/export files to any of the shared folders on our NAS when using Lightroom Classic v8.3

I can assure you that its not a write issue on our NAS. We do not experience any issues writing to any of the shared folders on our NAS using any application including all the other Adobe Creative Cloud Applications we use.

I have removed ver 8.3 and re-installed ver 8.2.1. This older version works perfectly.

Hope this helps, if you need me to perform any other tests, please feel free to ask, I'm a qualified Network Administrator

This is obviously a regression caused by a change made between v 8.2.1 and v 8.3 and it's in the permission checking code that is bypassed by selecting the "choose folder later" option.
Everyone using v8.3 with a NAS (seems like mostly Synology NAS) is seeing this problem, why don't you? Obviously not the NAS since it works fine with v8.2.1!

"Everyone using v8.3 with a NAS (seems like mostly Synology NAS) is seeing this problem, why don't you?"

I'm guessing the folks at Adobe would love it to be that simple.  Trouble is, that's not the case.  I'm using 8.3 on Win10 with a Synology NAS and can't replicate the issues.

As someone else implied, it must have to do with the NAS user account being used. I do have a NAS account with a different name than the Windows user name...

Same here...Windows account & Synology account are completely different.

Yes, when googling this problem I saw that in version 6 they had the same problem. Obviously no regression testing is being done...

I can't export on my PC drive. The only place I can export files is on the NAS drive where where the original is.

Windows 10.

Windows 10

I've seen two Mac users report it in the Facebook groups.

@Linda - can you find out from those users if they mount the NAS with SMB or AFP?

It is not the NAS, I cannot exported files on my PC drive.