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1 Message

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90 Points

Tue, Mar 5, 2019 5:25 AM

In progress

Lightroom Classic 8.2: Nikon d700 will not connect for tethered shooting

Nikon d700 will not connect to Lightroom Classic CC 8.2 for tethered shooting.

I am using the latest versions of Lightroom, mac os Mojave and camera firmware.

The same hardware setup works with capture one pro with no problem and Lightroom connect with no problem to my Nikon D810 and Z6.

Responses

Official Solution

Adobe Administrator

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7.9K Messages

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114.5K Points

a year ago

Update: One of our partners has identified an issue that is causing the problem with the Nikon D700. We will integrate their fix as soon as it is available.

Adobe Photography Products

Quality Engineer: Customer Advocacy

497 Messages

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9.6K Points

2 years ago

Thanks for letting us know, Michael.
We have seen a similar report.

Could you please generate some logs and provide us the same?
1. Connect D800.
2. After opening the Tether bar, press the ALT key and select the second Settings button.
3. Select "Enable Logging".
4. Remove D800 and connect D700.
Logs would be generated in the Documents folder.

I am sending you an e-mail offlist to get the logs.

Thanks,
Sunil

2 Messages

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70 Points

Is there a solution for this problem?

2 Messages

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72 Points

I have the same problem and I can't find a solution

1 Message

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82 Points

shoot via MAC Image Capture & WATCHED folder into LR it's a little slow... but works 

4 Messages

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112 Points

I shoot a Nikon D750, same problem, going on for months. Hey Adobe: How many users will you lose to Capture One before you fix this? An update should be, "Wow, neat, look at the new features!" It shouldn't be having to trouble shoot, to be told by tech support to revert back to the previous versions, then have to reinstall your catalog. I'm running a business. How will I know when it's fixed? Why isn't it fixed? How long will it take to fix?

2 Messages

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72 Points

Lightroom Classic 8.3 and CameraRaw 11.3 --> the problem is still present 

497 Messages

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9.6K Points

a year ago

This issue specific to D700 is under investigation.
If the problem persists, could you please downgrade Lightroom Classic to 8.1 and see?

In the Creative Cloud app, select the drop-down provided with Lightroom Classic.
Select Manage > Other Versions.
Select Install for 8.1.

Thanks,
Sunil

2 Messages

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70 Points

a year ago

Due to the obviously sloooow investigation process, I'm using Capture One now. For my opinion it seems to be way better for tethered shooting and it supports all of our cameras.

1 Message

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60 Points

a year ago

I had exactly the same problem. I downgrade lightroom to 8.1 version and now everything working fine. It's look like there is 8.2 lightroom version issue :)

Adobe Administrator

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7.9K Messages

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114.5K Points

a year ago

Lightroom Classic 8.3 was released today and contained a fix for this issue. Please update to 8.3 and verify that you are no longer seeing the issue. Thank you!

Adobe Photography Products

Quality Engineer: Customer Advocacy

2 Messages

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90 Points

a year ago

Hi  I am on LR 8.3.1 and prob still persists.
D700 + High Sierra + Lr 8.3.1  = problem of no tethering at all. Does not see camera. If I connect my Nikon D7100 it works perfectly!

2 Messages

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82 Points

a year ago

This reply was created from a merged topic originally titled Nikon d700 will not connect to Lightroom Classic CC 8.4 for tethered shooting.

I was unable to get tethering to work on my macbook pro, Nikon D700 and LR 8.3. Does anyone have this same issue. Was a bug fix suppose to be included in this recent update 8.4.