antoine_groslier's profile

11 Messages

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228 Points

Fri, Mar 29, 2019 3:13 PM

Lightroom Classic 8.2: Crashes when importing since update to macOS 10.14.4

It happens every times after LR has copied CR2 and autostarting converting to DNG. Converting 2 or 3 picts and then crashes. I have to restart converting manually.

Responses

Employee

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1.7K Messages

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32.4K Points

2 y ago

Please post your Lightroom system info. When Lr crashed, were you able to submit the crash report to Adobe via the crash reporter dialog that came up and enter your email address.

I did a crash report search using your email address, it turned up no hits.

11 Messages

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228 Points

2 y ago

Turn the face recognition off. That worked for me.

Adobe Administrator

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10.8K Messages

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142.2K Points

2 y ago

Lightroom Classic 8.3 was released today and contained a fix for this issue. Please update to 8.3 and verify that you are no longer seeing the issue. Thank you!

1 Message

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60 Points

2 y ago

Hello, I am having this same issue and am on Lightroom Classic 8.4. The iMac shutsoff completely, gives the black screen of death and restarts. Please advise