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10 Messages

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334 Points

Sat, Dec 1, 2018 12:32 AM

Closed

Solved

Lightroom Classic 8: Drag and drop GPS tagging not working. Right click on map also not working

Lightroom 8 latest update, Win10. Drag and drop GPS tagging not working. Right click on map also not working.

This conversation has been merged. Please refer the main conversation:

Responses

Employee

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111 Messages

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2.1K Points

2 years ago

Paul, Could you please help us a bit more by providing additional info?

Is Address Lookup enabled? Are the Latitude/Longitude values getting populated in the GPS field? Are the Location fields, including Country, Region, State and Sublocation, getting populated? Is Elevation getting added? When you right-click on the Map, is the menu for adding GPS coordinates appearing?

If possible, please share a screenshot or video that helps in demonstrating the problem.

10 Messages

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334 Points

2 years ago

Address lookup is enabled. Whilst writing this one image became geotagged after a pause of 7 mins, no further image markers have yet appeared after dragging onto map or right clicking on map . One image alone has location info. Now after 11 mins the 3 images I selected have tags. Problem seems to be time taken. Before the last update map response was instantaneous.




10 Messages

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334 Points

2 years ago

Drag and drop and right click tagging now not working at all.

1 Message

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104 Points

2 years ago

I'm having the same issue on macOS 10.14.1 (I updated my OS from 10.11 to get to LR 8 to get the map working again... LR 7.5 was fine; I just need the map, so I'm a bit bothered by this bug).

Anyway, here's a temporary workaround (for me at least):
- Create a saved location (on the left, below the preview)
- Adjust the size of the location's radius to make it smaller.
- Select the photo(s) you want tagged
- Then drag the saved location onto the photo(s) or the photo(s) onto the saved location in the menu.

Works like a charm.

7 Messages

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162 Points

This work around works for me too.  Terrible we have to do these workarounds just because Adobe cant produce a working product!

21 Messages

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410 Points

2 years ago

Right clicking map to set GPS coordinates works for a while, then it  doesn't.  Stop/start LR fixes it, at least temporarily.
Lightroom Classic version: 8.0 [ 1193777 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.17134
Application architecture: x64

1 Message

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64 Points

2 years ago

Drag and drop in order to assign location does not work for me either. Except for "date created," all of the metadata fields in the map module are empty (my camera does not log location data). Whether I select one or multiple images, I drag them over the map, the orange marker appears at the bottom of the thumbnail, and a plus sign on green circle below that. After dropping, nothing happens. With photos selected, right click on map > Add GPS coordinates also does nothing. Unfortunately the Saved Location trick detailed above does not work at all for me either.

This is especially aggravating because the map module on my previous version stopped working after the new release and I was told I had to upgrade in order to use it again.

Bad: releasing 8.0 with a serious map bug
Worse: disabling the map function on previously working versions at the same time

macOS 10.12.6 (16G1510)
LR Classic 8.0 build 1193777

EDIT: a full shutdown and restart of the computer seems to have fixed the problem and the maps module works again. I also installed a recent macOS security update during the restart, so I'm now running macOS 10.12.6 (16G1710). However, I suspect it was just the shutdown and restart that provided the fix.

Employee

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111 Messages

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2.1K Points

2 years ago

If you are facing any problem while trying to retrieve Location information for images and assigning GPS coordinates, please help us investigate it further with the following data.

1. Is Address Lookup enabled while attempting to assign GPS coordinates to images in the Map module?
2. Do the images already have some GPS position data that you are trying to modify?
3. Please enable the following in your config.lua file which can be found below:
Mac: ~/Library/Application\ Support/Adobe/Lightroom/config.lua
Win: %AppData%\Adobe\Lightroom\config.lua

loggers['AgReverseGeocodeService'] = {
   logLevel = 'trace',
   action = 'logfile',
}

[Caveat: If you are copy-pasting the content from above, please check the quotes]

Please create a new text file with the same name if not already present. The log file AgReverseGeocodeService.log will be created in the Documents folder in your Home directory. Kindly send the log file to gopinath-at-adobe-dot-com. 

Thanks for your patience and help in identifying the problem.

7 Messages

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162 Points

I didn't have that file so I created it in the directory you say, checked the quotes, but it does not create a log file in my home documents folder

7 Messages

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162 Points

I created the file but it generates no logs

Employee

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111 Messages

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2.1K Points

The log files should be in the user's Documents folder. Could you please copy the config.lua file from here and try? https://www.dropbox.com/s/tk0g3d1rsc8v4xo/config%20copy.lua?dl=0

7 Messages

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162 Points

ok I think I got a log file for you, emailing you now at the address you mentioned above
gopinath-at-adobe-dot-com

37 Messages

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810 Points

I also have this problem.

1. I don't know how to enable/disable Address Lookup or what it is. 
2. The images don't have any GPS data currently attached.
3. I have sent my logs to the email requested. 

One thing I noticed is that if I am very quick to drag and drop right after a restart, the first photo works as expected. But subsequently, nothing works. 

1 Message

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60 Points

Can you please explain how to enable/disable Address Lookup. I am having the same issue.

10 Messages

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334 Points

2 years ago

Lightroom Classic CC 8.1, Camera Raw 11.1. Win10
Map module still not working with GPS drag and drop or adding images to location circle.
Older images with GPS do appear on map.
I have followed all Adobe instructions and settings advice.
Please release an installable fix that you have tested.

Employee

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111 Messages

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2.1K Points

2 years ago

Paul, have you enabled logs from the steps mentioned above? If so, could you please send them over to me at gopinath-at-adobe-dot-com? Thanks.

2 Messages

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70 Points

I have the same problem (OSX 10.14.2, Classic CC 8.1). If I chose the card module, use drag and drop: nothing. 

Solution: Shut down Lightroom, wait 30 seconds, restart Lightroom and drag/drop the highlighted pictures to the map: works! 

But after a short time later the error will be back always. In a forum I found the string: "Lightroom helper module not in receive mode...". Sounds interesting, seems the error is known since some month now.

I talked with the german chat today and reset Lightroom (ADB-5110329-H0H7). But there was no improvement.

10 Messages

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334 Points

Try this...create a saved location in map module. With image you wish to geotag higlighted/selected, look on far left in saved location box. you should see a tiny box next to your saved location. click it. This now is the only thing that works for me on Win10. The saved location circle created for you can be moved around the map and used again for more images in that map area.

10 Messages

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184 Points

2 years ago

This reply was created from a merged topic originally titled Cannot geotag photos by dragging into the map nor by choosing "Add GPS Coordinate....

When choosing a photo in Map module and then dragging it into the map nothing happens. No GPS information appears in metadata nor the photo is marked as geotagged. It doesn't help to right click on the map and choose "Add GPS Coordinates to selected photos". The absence of the result is the same.

I have MacOS if it matters.

Champion

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5.3K Messages

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95.5K Points

10 Messages

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184 Points

I've tried follow your instructions even if I'm not sure I understood them properly. I creates config.lua file with the code you provided. However, I'm not sure how the log file will be created afterwards. After I've started LR? Well, it has not happened. Should it appear under my Documents folder? It's not there. And not in any other location on my computer. I've tried to search it.

6 Messages

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208 Points

2 years ago

This reply was created from a merged topic originally titled Lightroom Classic: Can no longer drag and drop location on Map.

If a GPS location is incorrectly recorded, it has always been easy to simply drag a collection of photographs onto the map in the correct position.  This no longer works.  If I drag the photographs they settle on the map but then revert to their existing (incorrect) position.  There seems no other way to correct the GPS detail.  The location icon on the map cannot be dragged either.

This bug has been present for quite a few iterations; I had hoped it would be fixed in on-going updates but this has not been the case.

Mac OSX High Sierra 10.13.6
iMac 27" 3.4 GHz Intel Core i7 - 32Gb 1600 MHz DDR3
Lightroom CC Classic 7.5

2 Messages

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70 Points

2 years ago

Don‘t be so sad, read my feed back some days ago. This works really and is a temporary way.
1.) Tray drag and drop => failed.
2.) Close LR3.) wait about 30 seconds
4.) Start LR and drag and drop fast => it will work now.
If you don't wait 30 seconds it will not work (the backround process needs time for shutdown)If you don't drop/drag in the 10 seconds after LR is started it will fail too. 
I use thus way a lot ot times now to tag my photos. Hopefully Adobe understand soon there is a bug and provide an update. 

8 Messages

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202 Points

This solution does not work for me.

7 Messages

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162 Points

This workaround does not work for me either

37 Messages

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810 Points

This worked for me, but just for 1 photo. Then it stops working. Given the amount of photos I have, it isn't good enough. But thanks for sharing.

8 Messages

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202 Points

2 years ago

Having the same issue - can't apply geotags to photos. Using Lightroom 8.1

10 Messages

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334 Points

Try this...create a saved location in map module. With image you wish to geotag higlighted/selected, look on far left in saved location box. you should see a tiny box next to your saved location. click it. This now is the only thing that works for me on Win10. The saved location circle created for you can be moved around the map and used again for more images in that map area.

37 Messages

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810 Points

Thanks for your suggestions Paul. I don't know how to figure out how to create a saved location. Can you elaborate? Thanks

10 Messages

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334 Points

Apologies foe late reply Charlie. Go to Map module. On left of screen look for section titled 'Saved Locations'. 'Saved Locations' has a + sign. Click + sign. Circle should appear on map plus 'New location' box with 'New Location highlighted. Re-name as desired, then reduce circle to  20 feet or so, click  'Create'. Your named location will appear in 'Saved Locations' Column. Click on a chosen image on bottom of screen. Hover mouse over your named location, a small tick box appears on left of it. Click the box, a tick appears and your selected image should now be geo-tagged. The circle on map can be dragged around, further images added or re-named as desired.

7 Messages

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162 Points

2 years ago

I also have this issue, Lightroom Classic 8.1 on Windows 10.  Neither dragging the photo from the filmstrip to the map or using the right mouse click "Add GPS coords to selected photo" works.  I have tried restarted Lightroom and obviously restarting the laptop.

2 Messages

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72 Points

2 years ago

I have the same problem. Lightroom Classic 8.1 on Windows 10.
1. Yes
2. No
3. I'm not sure how to do that.