4 Messages
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110 Points
Fri, Sep 14, 2018 8:00 PM
Lightroom Classic 7.5: Live Photos + Synchronize Folder + Missing Photos. Workaround?
I had originally posted this in the forums, but was asked to post it here as well so that the engineers can see. Copying my post below:
If a folder in LR has Live Photos added from iPhone/Photos export from Mac, in actual folder on OS ( in Finder for e.g.) it contains 2 files with the same name but 2 different extensions e.g. IMG_0001.jpg and IMG_0001.mov.
When Synchronize Folder option is used on this folder, it reports the .jpgs as missing. I can choose to see those missing photos through "Show Missing Photos" in the dialog box, and they come up in a temporary catalog "Photos Missing From Folder..XYZ".
However,
Can someone from Adobe comment if there is a fix in works ? Live photos are fairly common now, so it would be great if LR can handle them correctly. I have seen some discussion about stacking RAW + JPEG and using that setting. It seems that may work, but is there anything else that is broken because I don't really have RAW+JPEG ?
Thanks!
If a folder in LR has Live Photos added from iPhone/Photos export from Mac, in actual folder on OS ( in Finder for e.g.) it contains 2 files with the same name but 2 different extensions e.g. IMG_0001.jpg and IMG_0001.mov.
When Synchronize Folder option is used on this folder, it reports the .jpgs as missing. I can choose to see those missing photos through "Show Missing Photos" in the dialog box, and they come up in a temporary catalog "Photos Missing From Folder..XYZ".
However,
- These photos don't have the usual missing photo icon on their thumbnails.
- I can find the photo through "Show In Finder" option -so the photos are NOT actually missing
- If I now choose Library->Find All Missing Photos, LR concludes there are No Missing Photos and my previously auto generated catalog "Photos Missing From Folder..XYZ" is removed from the LR explorer on the left.
Can someone from Adobe comment if there is a fix in works ? Live photos are fairly common now, so it would be great if LR can handle them correctly. I have seen some discussion about stacking RAW + JPEG and using that setting. It seems that may work, but is there anything else that is broken because I don't really have RAW+JPEG ?
Thanks!
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SatishT
Employee
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116 Messages
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2.3K Points
2 years ago
What is the version of Lightroom and OS you are using?
-Satish
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nachiket_mehta
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110 Points
2 years ago
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sunil_bhaskaran
Adobe Administrator
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519 Messages
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9.8K Points
2 years ago
What happens when you try to import from the same folder? Does the Import grid display both JPEG and MOV?
Ideally, Lightroom Classic should import both mov and JPEG files of a Live photo. You don't need to explicitly change any settings. Please let us know if the problem persists and can be consistently reproduced. We can investigate further off-list.
Thanks,
Sunil
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