Skip to main content
Adobe Photoshop Family

18 Messages

 • 

424 Points

Wed, May 2, 2018 10:17 PM

Acknowledged

Lightroom Classic 7.3.1: Windows 10 Pointer Size Too Small on 4K Screen

Using a 4K laptop screen and the mouse pointer in Loupe and Develop is too tiny to be useful while it's on top of the photo. Moving the pointer to a panel returns the pointer to its proper size.

Responses

Official Solution

Adobe Administrator

 • 

8.1K Messages

 • 

116.7K Points

2 years ago

I was able to duplicate what you were seeing here on a similar machine. I am logging it as a bug as the behavior is inconsistent between Lightroom Classic and Lightroom CC.  Thanks for reporting it.
 

Adobe Photography Products

Quality Engineering - Customer Advocacy

18 Messages

 • 

424 Points

When is this bug scheduled to be fixed? You would think that with continuous updates with the subscription plan, a simple ankle-biter such as this would have been fixed in under a year. My point is that I'm not looking to report problems, but to get solutions to found issues.

Adobe Administrator

 • 

8.1K Messages

 • 

116.7K Points

2 years ago

Scott,

Can you share a screen shot showing the cursor at its two sizes?

Also, share the video driver version of your laptop's video card. 

Thank you!
 

Adobe Photography Products

Quality Engineering - Customer Advocacy

18 Messages

 • 

424 Points

2 years ago



Drivers:
Intel 22.20.16.4749
NVIDIA 22.21.13.8554

Adobe Administrator

 • 

8.1K Messages

 • 

116.7K Points

Thanks. Let me have the team take a look. 
 

Adobe Photography Products

Quality Engineering - Customer Advocacy

Adobe Administrator

 • 

8.1K Messages

 • 

116.7K Points

2 years ago

If you go to Windows Settings and search for Change Display Settings. Under Scale and Layout, if you choose 200%, do the icons appear sized appropriately. 
 

Adobe Photography Products

Quality Engineering - Customer Advocacy

18 Messages

 • 

424 Points

2 years ago

The same effect happens at 200%, i.e., the icon size reduces when the pointer moves over the image. No improvement.

18 Messages

 • 

424 Points

2 years ago

Any workaround until it's fixed? It's a real annoyance for older eyes.

Adobe Administrator

 • 

8.1K Messages

 • 

116.7K Points

2 years ago

At this time, I am not aware of any viable workaround. 
 

Adobe Photography Products

Quality Engineering - Customer Advocacy

15 Messages

 • 

370 Points

a year ago

I came looking to see how to fix this issue - but it looks like it is still a known bug without a fix?
I'm in LR Classic CC (8.4.1). UHD monitor.